Date
1 - 8 of 8
Unable to update firmware of CP4
|
Alex
I have an 1100 with a GTOCP4 running the VCP4-P02-08 version of the firmware. I just attempted to update it to the latest VCPX-P02-11. I freshly powered cycled the CP4 after removing the USB connection to the computer. I have no problem connecting to the embedded web page of the CP4 via the ethernet connection. I go the the Load New Software page, select the VCPx-P02-11.pt2 file and the page indicates the file is ok. I hit the program button, the download is ok, it prepares the file the says it's "Running New Program". I then choose the VCPx-P02-11.pt1 file and hit the program button, and the page updates with "Resumed Operation". When I return to main, the displayed version is still VCP4-P02-08. I've done this several times now. I never see an error, but the version doesn't update. Any suggestions as to what I may try next? Alex
|
|
|
|
Peter Nagy
Try downloading .pt1 file first and then .pt2 file.
Peter
|
|
|
|
Mike Hanson
Hi Alex,
We'll contact you privately. Anyone else with symptoms identical to Alex's, please contact us directly. It requires a little TLC to get past P02-08 in a very small subset of control boxes. Regards, Mike Hanson
|
|
|
|
Konstantin v. Poschinger
Hi Mike,
toggle quoted messageShow quoted text
can you please explain what is new in this Version. Konstantin Von meinem iPhone gesendet
Am 27.05.2022 um 14:53 schrieb Mike Hanson <mikeh@...>:
|
|
|
|
Mike Hanson
Hi Konstantin,
The symptoms have nothing to do with P02-08. They are related to differences in silicon. We received a different version of silicon than we specified a while back. Unfortunately, by the time we discovered this, a few units had snuck out the door. P02-08 is what we happened to be shipping at the time. All versions subsequent to P02-08 accommodate multiple versions of silicon. The silicon differences only affect field updates of firmware, which is why they test fine in the factory and in the observatory. Regards, Mike
|
|
|
|
Konstantin v. Poschinger
Thanks Mike,
toggle quoted messageShow quoted text
Konstantin Von meinem iPhone gesendet
Am 27.05.2022 um 18:36 schrieb Mike Hanson <mikeh@...>:
|
|
|
|
Alex
Ok, Mike remoted in via TeamViewer and updated the firmware. Excellent support from AP as usual. I should be able to update myself in the future.
Alex
|
|
|
|
sroberts84
Hello Mike,
Can you share the production timeframe involved? Or, better yet - is there a check one can make to determine if a CP4 unit has the version of silicon? Thanks.,
|
|
|