Login problems for Astro-physics.info


michael mccann
 

Odd 
I can login to Astro-physics.com and see my purchases but I can’t login to Astro-physics.info to get firmware update.  I just changed the password at Astro-physics.com. Never logged into .Info before.

any thoughts ( other than wait till call support tomorrow)?

cheers


Bill Long
 

The password it is looking for is not the same as your login for the site. The documentation that came with the mount will tell you what the correct username and password are for the firmware package. 

Its the same for everyone, in case that helps a little. If not, contact AP.


From: main@ap-gto.groups.io <main@ap-gto.groups.io> on behalf of michael mccann via groups.io <mmccawsprojects@...>
Sent: Tuesday, April 13, 2021 6:40 PM
To: main@ap-gto.groups.io <main@ap-gto.groups.io>
Subject: [ap-gto] Login problems for Astro-physics.info
 
Odd 
I can login to Astro-physics.com and see my purchases but I can’t login to Astro-physics.info to get firmware update.  I just changed the password at Astro-physics.com. Never logged into .Info before.

any thoughts ( other than wait till call support tomorrow)?

cheers


michael mccann
 

Oh!  I bought my AP used. Need to contact AP.

cheers


Bill Long
 

Yes, you would need to contact them. 


From: main@ap-gto.groups.io <main@ap-gto.groups.io> on behalf of michael mccann via groups.io <mmccawsprojects@...>
Sent: Tuesday, April 13, 2021 8:32 PM
To: main@ap-gto.groups.io <main@ap-gto.groups.io>
Subject: Re: [ap-gto] Login problems for Astro-physics.info
 
Oh!  I bought my AP used. Need to contact AP.

cheers


George
 

Michael,

 

Contact me.

 

Regards,

 

George

 

George Whitney

Astro-Physics, Inc.

Phone:  815-222-6538 (direct line)

Phone:  815-282-1513 (office)

Email:  george@...

 

From: main@ap-gto.groups.io <main@ap-gto.groups.io> On Behalf Of michael mccann via groups.io
Sent: Tuesday, April 13, 2021 10:33 PM
To: main@ap-gto.groups.io
Subject: Re: [ap-gto] Login problems for Astro-physics.info

 

Oh!  I bought my AP used. Need to contact AP.

cheers


michael mccann
 

Hi George 
I tried calling.
You can call/text me at 206-683-1175. Or email .

Cheers 
Mike 


On Apr 14, 2021, at 7:57 AM, George <George@...> wrote:



Michael,

 

Contact me.

 

Regards,

 

George

 

George Whitney

Astro-Physics, Inc.

Phone:  815-222-6538 (direct line)

Phone:  815-282-1513 (office)

Email:  george@...

 

From: main@ap-gto.groups.io <main@ap-gto.groups.io> On Behalf Of michael mccann via groups.io
Sent: Tuesday, April 13, 2021 10:33 PM
To: main@ap-gto.groups.io
Subject: Re: [ap-gto] Login problems for Astro-physics.info

 

Oh!  I bought my AP used. Need to contact AP.

cheers


George
 

Mike,

 

I sent you an email.    Did you not get it ?

 

Regards,

 

George

 

George Whitney

Astro-Physics, Inc.

Phone:  815-222-6538 (direct line)

Phone:  815-282-1513 (office)

Email:  george@...

 

From: main@ap-gto.groups.io <main@ap-gto.groups.io> On Behalf Of michael mccann via groups.io
Sent: Wednesday, April 14, 2021 11:28 AM
To: main@ap-gto.groups.io
Subject: Re: [ap-gto] Login problems for Astro-physics.info

 

Hi George 

I tried calling.

You can call/text me at 206-683-1175. Or email .

 

Cheers 

Mike 



On Apr 14, 2021, at 7:57 AM, George <George@...> wrote:



Michael,

 

Contact me.

 

Regards,

 

George

 

George Whitney

Astro-Physics, Inc.

Phone:  815-222-6538 (direct line)

Phone:  815-282-1513 (office)

Email:  george@...

 

From: main@ap-gto.groups.io <main@ap-gto.groups.io> On Behalf Of michael mccann via groups.io
Sent: Tuesday, April 13, 2021 10:33 PM
To: main@ap-gto.groups.io
Subject: Re: [ap-gto] Login problems for Astro-physics.info

 

Oh!  I bought my AP used. Need to contact AP.

cheers


michael mccann
 

Yes 
One happy AP owner!

Cheers 


On Apr 14, 2021, at 10:38 AM, George <George@...> wrote:



Mike,

 

I sent you an email.    Did you not get it ?

 

Regards,

 

George

 

George Whitney

Astro-Physics, Inc.

Phone:  815-222-6538 (direct line)

Phone:  815-282-1513 (office)

Email:  george@...

 

From: main@ap-gto.groups.io <main@ap-gto.groups.io> On Behalf Of michael mccann via groups.io
Sent: Wednesday, April 14, 2021 11:28 AM
To: main@ap-gto.groups.io
Subject: Re: [ap-gto] Login problems for Astro-physics.info

 

Hi George 

I tried calling.

You can call/text me at 206-683-1175. Or email .

 

Cheers 

Mike 



On Apr 14, 2021, at 7:57 AM, George <George@...> wrote:



Michael,

 

Contact me.

 

Regards,

 

George

 

George Whitney

Astro-Physics, Inc.

Phone:  815-222-6538 (direct line)

Phone:  815-282-1513 (office)

Email:  george@...

 

From: main@ap-gto.groups.io <main@ap-gto.groups.io> On Behalf Of michael mccann via groups.io
Sent: Tuesday, April 13, 2021 10:33 PM
To: main@ap-gto.groups.io
Subject: Re: [ap-gto] Login problems for Astro-physics.info

 

Oh!  I bought my AP used. Need to contact AP.

cheers


George
 

<G>   I’m pleased that you received it.   Enjoy!

 

Regards,

 

George

 

George Whitney

Astro-Physics, Inc.

Phone:  815-222-6538 (direct line)

Phone:  815-282-1513 (office)

Email:  george@...

 

From: main@ap-gto.groups.io <main@ap-gto.groups.io> On Behalf Of michael mccann via groups.io
Sent: Wednesday, April 14, 2021 12:00 PM
To: main@ap-gto.groups.io
Subject: Re: [ap-gto] Login problems for Astro-physics.info

 

Yes 

One happy AP owner!

 

Cheers 



On Apr 14, 2021, at 10:38 AM, George <George@...> wrote:



Mike,

 

I sent you an email.    Did you not get it ?

 

Regards,

 

George

 

George Whitney

Astro-Physics, Inc.

Phone:  815-222-6538 (direct line)

Phone:  815-282-1513 (office)

Email:  george@...

 

From: main@ap-gto.groups.io <main@ap-gto.groups.io> On Behalf Of michael mccann via groups.io
Sent: Wednesday, April 14, 2021 11:28 AM
To: main@ap-gto.groups.io
Subject: Re: [ap-gto] Login problems for Astro-physics.info

 

Hi George 

I tried calling.

You can call/text me at 206-683-1175. Or email .

 

Cheers 

Mike 




On Apr 14, 2021, at 7:57 AM, George <George@...> wrote:



Michael,

 

Contact me.

 

Regards,

 

George

 

George Whitney

Astro-Physics, Inc.

Phone:  815-222-6538 (direct line)

Phone:  815-282-1513 (office)

Email:  george@...

 

From: main@ap-gto.groups.io <main@ap-gto.groups.io> On Behalf Of michael mccann via groups.io
Sent: Tuesday, April 13, 2021 10:33 PM
To: main@ap-gto.groups.io
Subject: Re: [ap-gto] Login problems for Astro-physics.info

 

Oh!  I bought my AP used. Need to contact AP.

cheers


michael mccann
 

Got it

tha