Ascom V5.50 will not install on Computer


Allen Ruckle
 

I am able to run the Ascom V5.50.003 installer program and it alppears to install fine.   when complete the shortcuts to the A-PJog utility,  the RAPAS utility, the Timer utility and the Setup Telescope utility icons show. upon the desktop.  When I select the Setup telescope utility alll I get are the two dialog boxes below.

I have not seen this happen before and hope someone can help.

Thank You

aruckle.    


Ray Gralak
 

Allen,

Unfortunately, something may be corrupted in your Windows install. Someone else had a similar error, and it only went away after a complete reinstall of Windows.

Here is the thread:

https://ap-gto.groups.io/g/main/message/85086

-Ray

-----Original Message-----
From: main@ap-gto.groups.io [mailto:main@ap-gto.groups.io] On Behalf Of Allen Ruckle
Sent: Saturday, July 30, 2022 2:46 PM
To: main@ap-gto.groups.io
Subject: [ap-gto] Ascom V5.50 will not install on Computer

I am able to run the Ascom V5.50.003 installer program and it alppears to install fine. when complete the
shortcuts to the A-PJog utility, the RAPAS utility, the Timer utility and the Setup Telescope utility icons show.
upon the desktop. When I select the Setup telescope utility alll I get are the two dialog boxes below.

I have not seen this happen before and hope someone can help.

Thank You

aruckle.



Bill Long
 

Prior to that -- you can try to run the System File Checker SFC.exe /scannow or run DISM.exe /Online /Cleanup-Image /Restorehealth 


From: main@ap-gto.groups.io <main@ap-gto.groups.io> on behalf of Ray Gralak <iogroups@...>
Sent: Saturday, July 30, 2022 3:01 PM
To: main@ap-gto.groups.io <main@ap-gto.groups.io>
Subject: Re: [ap-gto] Ascom V5.50 will not install on Computer
 
Allen,

Unfortunately, something may be corrupted in your Windows install. Someone else had a similar error, and it only went away after a complete reinstall of Windows.

Here is the thread:

https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fap-gto.groups.io%2Fg%2Fmain%2Fmessage%2F85086&amp;data=05%7C01%7C%7C1f4fb7c6a839467b02bd08da72771b46%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637948153139910079%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=HhQKN3tACrjZa%2BCCbBZL%2FW%2BeD7rEa%2BhWW4x8egXlhk8%3D&amp;reserved=0

-Ray

> -----Original Message-----
> From: main@ap-gto.groups.io [mailto:main@ap-gto.groups.io] On Behalf Of Allen Ruckle
> Sent: Saturday, July 30, 2022 2:46 PM
> To: main@ap-gto.groups.io
> Subject: [ap-gto] Ascom V5.50 will not install on Computer
>
> I am able to run the Ascom V5.50.003 installer program and it alppears to install fine.   when complete the
> shortcuts to the A-PJog utility,  the RAPAS utility, the Timer utility and the Setup Telescope utility icons show.
> upon the desktop.  When I select the Setup telescope utility alll I get are the two dialog boxes below.
>
> I have not seen this happen before and hope someone can help.
>
> Thank You
>
> aruckle.
>
>
>







Ray Gralak
 

Hi Bill,

Prior to that -- you can try to run the System File Checker SFC.exe /scannow or run
DISM.exe /Online /Cleanup-Image /Restorehealth
Yes, good idea! Hopefully that will work, but there are things that can be corrupted (or out of date) besides O/S files, like
registry entries, or non-system DLLs installed by some other application that happen to be a dependency for the driver.

For example, another app had the same error,and this link has the response from Microsoft:

https://answers.microsoft.com/en-us/windows/forum/all/openpdf-sub-error-number-50003-unexpected-error/e6b93555-43f3-462e-b561-db8932
b80bd1

Unfortunately, the last entry indicated it did not work for someone.

-Ray


Bill Long
 

For sure, it's basically the last attempt I would make before reinstalling Windows. If those don't work, it's likely a problem that would take a long time to determine and reinstalling should get someone back up and running in less time.



From: main@ap-gto.groups.io <main@ap-gto.groups.io> on behalf of Ray Gralak <iogroups@...>
Sent: Saturday, July 30, 2022 3:54 PM
To: main@ap-gto.groups.io <main@ap-gto.groups.io>
Subject: Re: [ap-gto] Ascom V5.50 will not install on Computer
 
Hi Bill,

> Prior to that -- you can try to run the System File Checker SFC.exe /scannow or run
> DISM.exe /Online /Cleanup-Image /Restorehealth

Yes, good idea! Hopefully that will work, but there are things that can be corrupted (or out of date)  besides O/S files, like
registry entries, or non-system DLLs installed by some other application that happen to be a dependency for the driver.

For example, another app had the same error,and this link has the response from Microsoft:

https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fanswers.microsoft.com%2Fen-us%2Fwindows%2Fforum%2Fall%2Fopenpdf-sub-error-number-50003-unexpected-error%2Fe6b93555-43f3-462e-b561-db8932&amp;data=05%7C01%7C%7Cf23349db4c464b864a7a08da727e7695%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637948184729894909%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=d6h6qVAL3sHP%2BkHTJajfx3oCZNRZjFB2JWOWxZ3PSik%3D&amp;reserved=0
b80bd1

Unfortunately, the last entry indicated it did not work for someone.

-Ray







Peter Nagy
 

Maybe revert back to Restore Point in Windows?

Peter


Allen Ruckle
 

If it requires re-install of windows I guess I am covered.  I run windows from virtual files,  I have backup copies I am running  windows update on one now.  Then to upgrade ASCOM to 6.6, then all the new A-P programs.

Thank you all for saving me time that would have been taken trying to fix the existing copy of the virtual machine.

aruckle