Manuel Mach2 ... and COVID-19 #Mach2GTO
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Hi AP Team In September I paid several thousand euros to reserve a Mach2 and despite a forecast early delivery in December and I understand very well that for a new product of this technology it could take more time and I thank you for the efforts that you are doing to meet your commitments in this delicate period. But I therefore ordered the mount and the manual that goes with it and there I don't understand anymore. As the manufacture and shipment of mount are more problematic today in a period of confinement, the writing of the manual and its distribution to those who expect their frame should not be hampered and it is even surprising more one month after sending the first Mount.Can you at least on this subject and this is not the first time I ask, do something?
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Michael Hambrick
Hi Dominique
I am not sure that the forum members can help you with either of your problems, but I understand that they do not have the same restrictions on cargo aircraft going to and from Europe. Hopefully you can get your mount soon. It is not clear what you mean by "frame" Are you referring to a pier or tripod, or did you mean the CP5 controller (or maybe a Keypad) ? Good luck Best Regards Michael Hambrick ARLANXEO TSR Global Manufacturing Support PO Box 2000 Orange, TX 77631-2000 Phone: +1 (409) 882-2799 email: mike.hambrick@...
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Terri Zittritsch
Dominic, if you can share your e-mail with me in a form name at domain dot com, so that the IO-Groups software doesn't strip it out, I can send you the version that I have. Some people have asked me by mail for it, but I wasn't sure they had ordered the mount. Alternatively email me at theresamarie11 at gmail dot com and I will respond. As I understand these are all preliminary manuals, and even those that have mounts will get final manuals at some point. My hard copy is just some stapled paper. Terri
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Sorry Michael,
No Frames ... Mount, I corrected in the text.
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Dominique,
Please do not discuss political issues within this group. Anyone who engages further in political discussion will be monitored.
I can email the manual to you privately, but, as Terri indicated, it is not the final manual. Since you did not order the mount directly from us, please send me a private email: marj at astro-physics dot com. Please indicate the name of your dealer in your email.
Clear Skies,
Marj Christen Astro-Physics, Inc 11250 Forest Hills Rd Machesney Park, IL 61115 Phone: 815-282-1513 Fax: 815-282-9847 www.astro-physics.com
From: main@ap-gto.groups.io [mailto:main@ap-gto.groups.io]
On Behalf Of Dominique Durand via groups.io
Sent: Thursday, April 02, 2020 3:10 AM To: main@ap-gto.groups.io Subject: [ap-gto] Manuel Mach2 ... and COVID-19 #Mach2GTO
[Edited Message Follows] Hi AP Team I contend that finally your President, DT, who in his large vocabulary, does not seem to know the meaning of the words "finesse" and "savoir-vivre", apparently understood that it was not by brutally prohibiting French aircraft,
Germans, ... (but not British !!!) to land on American soil, that it would prevent these fellow citizens from being confronted with the COVID-19 pandemic.We are all in the same boat called Earth and the COVID-19 reminds us of it with great force. In September I paid several thousand euros to reserve a Mach2 and despite a forecast early delivery in December and I understand very well that for a new product of this technology it could take more time and I thank you for the
efforts that you are doing to meet your commitments in this delicate period. But I therefore ordered the mount and the manual that goes with it and there I don't understand anymore. As the manufacture and shipment of mount are more problematic today in a period
of confinement, the writing of the manual and its distribution to those who expect their frame should not be hampered and it is even surprising more one month after sending the first Mount.Can you at least on this subject and this is not the first time I ask,
do something?
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Hi Marj, I suspected of course your answer for this first part of my talk ... I just deleted it. Thank you for your proposal to send the pre-version of the manual. I will not distribute the translation in french and I will await the final version for this. I send you my request by email. Regards Dominique
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Dominque,
I appreciate your willingness to translate into French. It would be a shame to translate, then have to adjust for changes made to the final manual.
Clear Skies,
Marj Christen Astro-Physics, Inc 11250 Forest Hills Rd Machesney Park, IL 61115 Phone: 815-282-1513 Fax: 815-282-9847 www.astro-physics.com
From: main@ap-gto.groups.io [mailto:main@ap-gto.groups.io]
On Behalf Of Dominique Durand via groups.io
Sent: Thursday, April 02, 2020 10:35 AM To: main@ap-gto.groups.io Subject: Re: [ap-gto] Manuel Mach2 ... and COVID-19 #Mach2GTO
Hi Majr,
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Dominique Durand
On Thu, Apr 2, 2020 at 05:37 PM, Marj Christen wrote:
I appreciate your willingness to translate into French. It would be a shame to translate, then have to adjust for changes made to the final manual.Marj, I think I will see according to the content of this version compared to the form of the manuals already released. I will only begin to translate some parts. Regards Dominique
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