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vserial7.sys BSOD

Steve Reilly #52498 Seems lately if I connect TheSkyX to my mount using a virtual serial port in APCC I end up with a Blue Screen Of Death with a message that vserial7.sys was the cause and a long string of numbers and letters. Using Everything to search my system and APCC shows up as the only program using this file. It’s happened a number of times and I can’t swear it hasn’t when TheSkyX wasn’t connected. The last two times TheSkyX was definitely connected. This doesn’t seem to be an immediate issue after connecting but rather sometime afterward. I can’t say the telescope was doing anything at the time of failure as it is likely running some imaging tasks through ACP. I can go out and restart the computer and reconnect everything without issue. Not sure where to go from here. Suggestions welcomed. Steve
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Ray Gralak #52500 Steve, Contact Eltima support (http://www.eltima.com/). They are the vendor of that driver. -Ray Gralak Author of APCC (Astro-Physics Command Center): http://www.astro-physics.com/index.htm?products/accessories/software/apcc/ap cc Author of PEMPro: http://www.ccdware.com Author of Astro-Physics V2 ASCOM Driver: http://www.gralak.com/apdriver Author of PulseGuide: http://www.pulseguide.com Author of Sigma: http://www.gralak.com/sigma toggle quoted message Show quoted text -----Original Message----- From: ap-gto@... [mailto:ap-gto@...] Sent: Tuesday, June 21, 2016 5:08 PM To: ap-gto@... Subject: [ap-gto] vserial7.sys BSOD Seems lately if I connect TheSkyX to my mount using a virtual serial port in APCC I end up with a Blue Screen Of Death with a message that vserial7.sys was the cause and a long string of numbers and letters. Using Everything to search my system and APCC shows up as the only program using this file. It's happened a number of times and I can't swear it hasn't when TheSkyX wasn't connected. The last two times TheSkyX was definitely connected. This doesn't seem to be an immediate issue after connecting but rather sometime afterward. I can't say the telescope was doing anything at the time of failure as it is likely running some imaging tasks through ACP. I can go out and restart the computer and reconnect everything without issue. Not sure where to go from here. Suggestions welcomed. Steve
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Christopher Erickson #52503 This might help with Eltima driver BSOD's: http://www.solvusoft.com/en/files/bsod-blue-screen-error/sys/windows/eltima- software/eltima-virtual-serial-ports/evserial-sys/ Christopher Erickson Consulting Engineer Summit Kinetics Waikoloa, HI 96738 www.summitkinetics.com toggle quoted message Show quoted text -----Original Message----- From: ap-gto@... [mailto:ap-gto@...] Sent: Tuesday, June 21, 2016 4:07 PM To: ap-gto@... Subject: RE: [ap-gto] vserial7.sys BSOD Steve, Contact Eltima support (http://www.eltima.com/). They are the vendor of that driver. -Ray Gralak Author of APCC (Astro-Physics Command Center): http://www.astro-physics.com/index.htm?products/accessories/software/apcc/ap cc Author of PEMPro: http://www.ccdware.com Author of Astro-Physics V2 ASCOM Driver: http://www.gralak.com/apdriver Author of PulseGuide: http://www.pulseguide.com Author of Sigma: http://www.gralak.com/sigma -----Original Message----- From: ap-gto@... [mailto:ap-gto@...] Sent: Tuesday, June 21, 2016 5:08 PM To: ap-gto@... Subject: [ap-gto] vserial7.sys BSOD Seems lately if I connect TheSkyX to my mount using a virtual serial port in APCC I end up with a Blue Screen Of Death with a message that vserial7.sys was the cause and a long string of numbers and letters. Using Everything to search my system and APCC shows up as the only program using this file. It's happened a number of times and I can't swear it hasn't when TheSkyX wasn't connected. The last two times TheSkyX was definitely connected. This doesn't seem to be an immediate issue after connecting but rather sometime afterward. I can't say the telescope was doing anything at the time of failure as it is likely running some imaging tasks through ACP. I can go out and restart the computer and reconnect everything without issue. Not sure where to go from here. Suggestions welcomed. Steve ------------------------------------ Posted by: "Ray Gralak \(Groups\)" <groups3@...> ------------------------------------ To UNSUBSCRIBE, or for general information on the ap-gto list see http://groups.yahoo.com/group/ap-gto ------------------------------------ Yahoo Groups Links
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Steve Reilly #52506 Thanks guys, I’ll look into both links. Steve toggle quoted message Show quoted text From: ap-gto@... [mailto:ap-gto@...] Sent: Tuesday, June 21, 2016 11:05 PM To: ap-gto@... Subject: RE: [ap-gto] vserial7.sys BSOD This might help with Eltima driver BSOD's: http://www.solvusoft.com/en/files/bsod-blue-screen-error/sys/windows/eltima- software/eltima-virtual-serial-ports/evserial-sys/ Christopher Erickson Consulting Engineer Summit Kinetics Waikoloa, HI 96738 www.summitkinetics.com -----Original Message----- From: ap-gto@... [mailto:ap-gto@...] Sent: Tuesday, June 21, 2016 4:07 PM To: ap-gto@... Subject: RE: [ap-gto] vserial7.sys BSOD Steve, Contact Eltima support (http://www.eltima.com/). They are the vendor of that driver. -Ray Gralak Author of APCC (Astro-Physics Command Center): http://www.astro-physics.com/index.htm?products/accessories/software/apcc/ap cc Author of PEMPro: http://www.ccdware.com Author of Astro-Physics V2 ASCOM Driver: http://www.gralak.com/apdriver Author of PulseGuide: http://www.pulseguide.com Author of Sigma: http://www.gralak.com/sigma > -----Original Message----- > From: ap-gto@... [mailto:ap-gto@...] > Sent: Tuesday, June 21, 2016 5:08 PM > To: ap-gto@... > Subject: [ap-gto] vserial7.sys BSOD > > > > Seems lately if I connect TheSkyX to my mount using a virtual serial port in APCC I > end up with a Blue Screen Of Death with a message that vserial7.sys was the cause > and a long string of numbers and letters. Using Everything to search my system and > APCC shows up as the only program using this file. It's happened a number of times > and I can't swear it hasn't when TheSkyX wasn't connected. The last two times > TheSkyX was definitely connected. This doesn't seem to be an immediate issue after > connecting but rather sometime afterward. I can't say the telescope was doing > anything at the time of failure as it is likely running some imaging tasks through ACP. > I can go out and restart the computer and reconnect everything without issue. Not > sure where to go from here. Suggestions welcomed. > > > > Steve > > ------------------------------------ Posted by: "Ray Gralak \(Groups\)" <groups3@...> ------------------------------------ To UNSUBSCRIBE, or for general information on the ap-gto list see http://groups.yahoo.com/group/ap-gto ------------------------------------ Yahoo Groups Links
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Ray Gralak #52507 Chris/Steve, I would not go to the Solvusoft web site or use their products. Norton blocked the site as dangerous when I tried to go to it. AVG confirms: https://safeweb.norton.com/report/show?url=solvusoft.com http://www.avgthreatlabs.com/us-en/website-safety-reports/domain/solvusoft.c om Also, a little research shows that there have been some weird licensing issues reported by some users (e.g. licenses expiring prematurely, etc.) http://answers.microsoft.com/en-us/windows/forum/windows8_1-performance/are- solvusoft-products-safe/16248403-5608-47ff-85c8-9088537f1d7a -Ray Gralak Author of APCC (Astro-Physics Command Center): http://www.astro-physics.com/index.htm?products/accessories/software/apcc/ap cc Author of PEMPro: http://www.ccdware.com Author of Astro-Physics V2 ASCOM Driver: http://www.gralak.com/apdriver Author of PulseGuide: http://www.pulseguide.com Author of Sigma: http://www.gralak.com/sigma toggle quoted message Show quoted text -----Original Message----- From: ap-gto@... [mailto:ap-gto@...] Sent: Wednesday, June 22, 2016 5:07 AM To: ap-gto@... Subject: RE: [ap-gto] vserial7.sys BSOD Thanks guys, I'll look into both links. Steve From: ap-gto@... [mailto:ap-gto@...] Sent: Tuesday, June 21, 2016 11:05 PM To: ap-gto@... Subject: RE: [ap-gto] vserial7.sys BSOD This might help with Eltima driver BSOD's: http://www.solvusoft.com/en/files/bsod-blue-screen-error/sys/windows/eltima- software/eltima-virtual-serial-ports/evserial-sys/ Christopher Erickson Consulting Engineer Summit Kinetics Waikoloa, HI 96738 www.summitkinetics.com -----Original Message----- From: ap-gto@... [mailto:ap-gto@...] Sent: Tuesday, June 21, 2016 4:07 PM To: ap-gto@... Subject: RE: [ap-gto] vserial7.sys BSOD Steve, Contact Eltima support (http://www.eltima.com/). They are the vendor of that driver. -Ray Gralak Author of APCC (Astro-Physics Command Center): http://www.astro-physics.com/index.htm?products/accessories/software/apcc/ap cc Author of PEMPro: http://www.ccdware.com Author of Astro-Physics V2 ASCOM Driver: http://www.gralak.com/apdriver Author of PulseGuide: http://www.pulseguide.com Author of Sigma: http://www.gralak.com/sigma -----Original Message----- From: ap-gto@yahoogr oups.com <mailto:ap-gto@...> [mailto:ap- gto@...] Sent: Tuesday, June 21, 2016 5:08 PM To: ap-gto@... Subject: [ap-gto] vserial7.sys BSOD Seems lately if I connect TheSkyX to my mount using a virtual serial port in APCC I end up with a Blue Screen Of Death with a message that vserial7.sys was the cause and a long string of numbers and letters. Using Everything to search my system and APCC shows up as the only program using this file. It's happened a number of times and I can't swear it hasn't when TheSkyX wasn't connected. The last two times TheSkyX was definitely connected. This doesn't seem to be an immediate issue after connecting but rather sometime afterward. I can't say the telescope was doing anything at the time of failure as it is likely running s ome imaging tasks through ACP. I can go out and restart the computer and reconnect everything without issue. Not sure where to go from here. Suggestions welcomed. Steve ------------------------------------ Posted by: "Ray Gralak \(Groups\)" <groups3@...> ------------------------------------ To UNSUBSCRIBE, or for general information on the ap-gto list see http://groups.yahoo.com/group/ap-gto ------------------------------------ Yahoo Groups Links
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Steve Reilly #52508 Ray, I'm a little confused. Is vserial7 a driver that is installed with APCC? See And shouldn't it be updated via Windows update if it's listed under Windows drivers? Thanks, Steve From: ap-gto@... [mailto:ap-gto@...] Sent: Wednesday, June 22, 2016 8:24 AM To: ap-gto@... Subject: RE: [ap-gto] vserial7.sys BSOD Chris/Steve, I would not go to the Solvusoft web site or use their products. Norton blocked the site as dangerous when I tried to go to it. AVG confirms: https://safeweb.norton.com/report/show?url=solvusoft.com http://www.avgthreatlabs.com/us-en/website-safety-reports/domain/solvusoft.c om Also, a little research shows that there have been some weird licensing issues reported by some users (e.g. licenses expiring prematurely, etc.) http://answers.microsoft.com/en-us/windows/forum/windows8_1-performance/are- solvusoft-products-safe/16248403-5608-47ff-85c8-9088537f1d7a -Ray Gralak Author of APCC (Astro-Physics Command Center): http://www.astro-physics.com/index.htm?products/accessories/software/apcc/ap cc Author of PEMPro: http://www.ccdware.com Author of Astro-Physics V2 ASCOM Driver: http://www.gralak.com/apdriver Author of PulseGuide: http://www.pulseguide.com Author of Sigma: http://www.gralak.com/sigma -----Original Message----- From: ap-gto@... <mailto:ap-gto@...> [mailto:ap-gto@...] Sent: Wednesday, June 22, 2016 5:07 AM To: ap-gto@... <mailto:ap-gto@...> Subject: RE: [ap-gto] vserial7.sys BSOD Thanks guys, I'll look into both links. Steve From: ap-gto@... <mailto:ap-gto@...> [mailto:ap-gto@...] Sent: Tuesday, June 21, 2016 11:05 PM To: ap-gto@... <mailto:ap-gto@...> Subject: RE: [ap-gto] vserial7.sys BSOD This might help with Eltima driver BSOD's: http://www.solvusoft.com/en/files/bsod-blue-screen-error/sys/windows/eltima- software/eltima-virtual-serial-ports/evserial-sys/ Christopher Erickson Consulting Engineer Summit Kinetics Waikoloa, HI 96738 www.summitkinetics.com <http://www.summitkinetics.com> -----Original Message----- From: ap-gto@... <mailto:ap-gto@...> [mailto:ap-gto@...] Sent: Tuesday, June 21, 2016 4:07 PM To: ap-gto@... <mailto:ap-gto@...> Subject: RE: [ap-gto] vserial7.sys BSOD Steve, Contact Eltima support (http://www.eltima.com/). They are the vendor of that driver. -Ray Gralak Author of APCC (Astro-Physics Command Center): http://www.astro-physics.com/index.htm?products/accessories/software/apcc/ap cc Author of PEMPro: http://www.ccdware.com Author of Astro-Physics V2 ASCOM Driver: http://www.gralak.com/apdriver Author of PulseGuide: http://www.pulseguide.com Author of Sigma: http://www.gralak.com/sigma -----Original Message----- From: ap-gto@yahoogr oups.com <mailto:ap-gto@...> [mailto:ap- gto@... <mailto:gto@...> ] Sent: Tuesday, June 21, 2016 5:08 PM To: ap-gto@... <mailto:ap-gto@...> Subject: [ap-gto] vserial7.sys BSOD Seems lately if I connect TheSkyX to my mount using a virtual serial port in APCC I end up with a Blue Screen Of Death with a message that vserial7.sys was the cause and a long string of numbers and letters. Using Everything to search my system and APCC shows up as the only program using this file. It's happened a number of times and I can't swear it hasn't when TheSkyX wasn't connected. The last two times TheSkyX was definitely connected. This doesn't seem to be an immediate issue after connecting but rather sometime afterward. I can't say the telescope was doing anything at the time of failure as it is likely running s ome imaging tasks through ACP. I can go out and restart the computer and reconnect everything without issue. Not sure where to go from here. Suggestions welcomed. Steve ------------------------------------ Posted by: "Ray Gralak \(Groups\)" <groups3@... <mailto:groups3@...> > ------------------------------------ To UNSUBSCRIBE, or for general information on the ap-gto list see http://groups.yahoo.com/group/ap-gto ------------------------------------ Yahoo Groups Links
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Ray Gralak #52509 Steve, It's a third party DLL that gets installed by APCC (like a C++ DLL from Microsoft, or the .NetFramework). I don't have the source code for it nor am I setup for system level debugging on my computer so I can't help you with debugging a low system-level Windows BSOD. Probably the only support you can get for a BSOD is from Eltima, whose engineers will likely want you to give them the windows dump file. The BSOD could be caused by many things, including having used 3rd-party registry and system cleaners in the past, or some other DLL that is interfering. I believe that only Eltima engineers would be able to identify the driver's crash point with what line of code in their driver caused it. -Ray Gralak Author of APCC (Astro-Physics Command Center): http://www.astro-physics.com/index.htm?products/accessories/software/apcc/ap cc Author of PEMPro: http://www.ccdware.com Author of Astro-Physics V2 ASCOM Driver: http://www.gralak.com/apdriver Author of PulseGuide: http://www.pulseguide.com Author of Sigma: http://www.gralak.com/sigma toggle quoted message Show quoted text -----Original Message----- From: ap-gto@... [mailto:ap-gto@...] Sent: Wednesday, June 22, 2016 5:28 AM To: ap-gto@... Subject: RE: [ap-gto] vserial7.sys BSOD Ray, I'm a little confused. Is vserial7 a driver that is installed with APCC? See And shouldn't it be updated via Windows update if it's listed under Windows drivers? Thanks, Steve From: ap-gto@... [mailto:ap-gto@...] Sent: Wednesday, June 22, 2016 8:24 AM To: ap-gto@... Subject: RE: [ap-gto] vserial7.sys BSOD Chris/Steve, I would not go to the Solvusoft web site or use their products. Norton blocked the site as dangerous when I tried to go to it. AVG confirms: https://safeweb.norton.com/report/show?url=solvusoft.com http://www.avgthreatlabs.com/us-en/website-safety-reports/domain/solvusoft.c om Also, a little research shows that there have been some weird licensing issues reported by some users (e.g. licenses expiring prematurely, etc.) http://answers.microsoft.com/en-us/windows/forum/windows8_1-performance/are- solvusoft-products-safe/16248403-5608-47ff-85c8-9088537f1d7a -Ray Gralak Author of APCC (Astro-Physics Command Center): http://www.astro-physics.com/index.htm?products/accessories/software/apcc/ap cc Author of PEMPro: http://www.ccdware.com Author of Astro-Physics V2 ASCOM Driver: http://www.gralak.com/apdriver Author of PulseGuide: http://www.pulseguide.com Author of Sigma: http://www.gralak.com/sigma -----Original Message----- From: ap-gto@... <mailto:ap-gto@...> [mailto:ap-gto@...] Sent: Wednesday, June 22, 2016 5:07 AM To: ap-gto@... <mailto:ap-gto@...> Subject: RE: [ap-gto] vserial7.sys BSOD Thanks guys, I'll look into both links. Steve From: ap-gto@... <mailto:ap-gto@...> [mailto:ap-gto@...] Sent: Tuesday, June 21, 2016 11:05 PM To: ap-gto@... <mailto:ap-gto@...> Subject: RE: [ap-gto] vserial7.sys BSOD This might help with Eltima driver BSOD's: http://www.solvusoft.com/en/files/bsod-blue-screen-error/sys/windows/eltima- software/eltima-virtual-serial-ports/evserial-sys/ Christopher Erickson Consulting Engineer Summit Kinetics Waikoloa, HI 96738 www.summitkinetics.com <http://www.summitkinetics.com> -----Original Message----- From: ap-gto@... <mailto:ap-gto@...> [mailto:ap-gto@...] Sent: Tuesday, June 21, 2016 4:07 PM To: ap-gto@... <mailto:ap-gto@...> Subject: RE: [ap-gto] vserial7.sys BSOD Steve, Contact Eltima support (http://www.eltima.com/). They are the vendor of that driver. -Ray Gralak Author of APCC (Astro-Physics Command Center): http://www.astro-physics.com/index.htm?products/accessories/software/apcc/ap cc Author of PEMPro: http://www.ccdware.com Author of Astro-Physics V2 ASCOM Driver: http://www.gralak.com/apdriver Author of PulseGuide: http://www.pulseguide.com Author of Sigma: http://www.gralak.com/sigma -----Original Message----- From: ap-gto@yahoogr oups.com <mailto:ap-gto@...> [mailto:ap- gto@... <mailto:gto@...> ] Sent: Tuesday, June 21, 2016 5:08 PM To: ap-gto@... <mailto:ap-gto@...> Subject: [ap-gto] vserial7.sys BSOD Seems lately if I connect TheSkyX to my mount using a virtual serial port in APCC I end up with a Blue Screen Of Death with a message that vserial7.sys was the cause and a long string of numbers and letters. Using Everything to search my system and APCC shows up as the only program using this file. It's happened a number of times and I can't swear it hasn't when TheSkyX wasn't connected. The last two times TheSkyX was definitely connected. This doesn't seem to be an immediate issue after connecting but rather sometime afterward. I can't say the telescope was doing anything at the time of failure as it is likely running s ome imaging tasks through ACP. I can go out and restart the computer and reconnect everything without issue. Not sure where to go from here. Suggestions welcomed. Steve ------------------------------------ Posted by: "Ray Gralak \(Groups\)" <groups3@... <mailto:groups3@...> > ------------------------------------ To UNSUBSCRIBE, or for general information on the ap-gto list see http://groups.yahoo.com/group/ap-gto ------------------------------------ Yahoo Groups Links
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Steve Reilly #52510 Thanks Ray, I’ll contact Eltima but for the record I don’t use registry cleaners of any brand. I do use CCleaner for removal of temp file s and so on but not their registry tools. I sent Eltima a screen shot of the files I found and their location but not the dump file yet as it hasn’t been requested. What I have received is this reply: “The latest version is 8.0.412. If you are running an older release, please try updating: http://www.eltima.com/download/vspd.exe. There is a chance that this problem is already fixed.” Thanks, Steve toggle quoted message Show quoted text From: ap-gto@... [mailto:ap-gto@...] Sent: Wednesday, June 22, 2016 8:40 AM To: ap-gto@... Subject: RE: [ap-gto] vserial7.sys BSOD Steve, It's a third party DLL that gets installed by APCC (like a C++ DLL from Microsoft, or the .NetFramework). I don't have the source code for it nor am I setup for system level debugging on my computer so I can't help you with debugging a low system-level Windows BSOD. Probably the only support you can get for a BSOD is from Eltima, whose engineers will likely want you to give them the windows dump file. The BSOD could be caused by many things, including having used 3rd-party registry and system cleaners in the past, or some other DLL that is interfering. I believe that only Eltima engineers would be able to identify the driver's crash point with what line of code in their driver caused it. -Ray Gralak Author of APCC (Astro-Physics Command Center): http://www.astro-physics.com/index.htm?products/accessories/software/apcc/ap cc Author of PEMPro: http://www.ccdware.com Author of Astro-Physics V2 ASCOM Driver: http://www.gralak.com/apdriver Author of PulseGuide: http://www.pulseguide.com Author of Sigma: http://www.gralak.com/sigma > -----Original Message----- > From: ap-gto@... [mailto:ap-gto@...] > Sent: Wednesday, June 22, 2016 5:28 AM > To: ap-gto@... > Subject: RE: [ap-gto] vserial7.sys BSOD > > > > Ray, > > I'm a little confused. Is vserial7 a driver that is installed with APCC? See > > And shouldn't it be updated via Windows update if it's listed under Windows > drivers? > > Thanks, > > Steve > > From: ap-gto@... [mailto:ap-gto@...] > Sent: Wednesday, June 22, 2016 8:24 AM > To: ap-gto@... > Subject: RE: [ap-gto] vserial7.sys BSOD > > Chris/Steve, > > I would not go to the Solvusoft web site or use their products. Norton > blocked the site as dangerous when I tried to go to it. AVG confirms: > > https://safeweb.norton.com/report/show?url=solvusoft.com > > http://www.avgthreatlabs.com/us-en/website-safety-reports/domain/solvusoft.c > om > > Also, a little research shows that there have been some weird licensing > issues reported by some users (e.g. licenses expiring prematurely, etc.) > > http://answers.microsoft.com/en-us/windows/forum/windows8_1-performance/are- > solvusoft-products-safe/16248403-5608-47ff-85c8-9088537f1d7a > > -Ray Gralak > Author of APCC (Astro-Physics Command Center): > http://www.astro-physics.com/index.htm?products/accessories/software/apcc/ap > cc > Author of PEMPro: http://www.ccdware.com > Author of Astro-Physics V2 ASCOM Driver: http://www.gralak.com/apdriver > Author of PulseGuide: http://www.pulseguide.com > Author of Sigma: http://www.gralak.com/sigma > > > -----Original Message----- > > From: ap-gto@... <mailto:ap-gto@...> > [mailto:ap-gto@...] > > Sent: Wednesday, June 22, 2016 5:07 AM > > To: ap-gto@... <mailto:ap-gto@...> > > Subject: RE: [ap-gto] vserial7.sys BSOD > > > > > > > > Thanks guys, I'll look into both links. > > > > > > > > Steve > > > > > > > > > > > > From: ap-gto@... <mailto:ap-gto@...> > [mailto:ap-gto@...] Sent: > Tuesday, > > June 21, 2016 11:05 PM > > To: ap-gto@... <mailto:ap-gto@...> > > Subject: RE: [ap-gto] vserial7.sys BSOD > > > > > > > > > > > > This might help with Eltima driver BSOD's: > > > > > http://www.solvusoft.com/en/files/bsod-blue-screen-error/sys/windows/eltima- > > software/eltima-virtual-serial-ports/evserial-sys/ > > > > Christopher Erickson > > Consulting Engineer > > Summit Kinetics > > Waikoloa, HI 96738 > > www.summitkinetics.com <http://www.summitkinetics.com> > > > > -----Original Message----- > > From: ap-gto@... <mailto:ap-gto@...> > [mailto:ap-gto@...] > > Sent: Tuesday, June 21, 2016 4:07 PM > > To: ap-gto@... <mailto:ap-gto@...> > > Subject: RE: [ap-gto] vserial7.sys BSOD > > > > Steve, > > > > Contact Eltima support (http://www.eltima.com/). They are the vendor of > that > > driver. > > > > -Ray Gralak > > Author of APCC (Astro-Physics Command Center): > > > http://www.astro-physics.com/index.htm?products/accessories/software/apcc/ap > > cc > > Author of PEMPro: http://www.ccdware.com > > Author of Astro-Physics V2 ASCOM Driver: http://www.gralak.com/apdriver > > Author of PulseGuide: http://www.pulseguide.com > > Author of Sigma: http://www.gralak.com/sigma > > > > > -----Original Message----- > > > From: ap-gto@yahoogr oups.com <mailto:ap-gto@...> > [mailto:ap- > > gto@... <mailto:gto@...> ] > > > Sent: Tuesday, June 21, 2016 5:08 PM > > > To: ap-gto@... <mailto:ap-gto@...> > > > Subject: [ap-gto] vserial7.sys BSOD > > > > > > > > > > > > Seems lately if I connect TheSkyX to my mount using a virtual serial > port > > in APCC I > > > end up with a Blue Screen Of Death with a message that vserial7.sys was > > the cause > > > and a long string of numbers and letters. Using Everything to search my > > system and > > > APCC shows up as the only program using this file. It's happened a > number > > of times > > > and I can't swear it hasn't when TheSkyX wasn't connected. The last two > > times > > > TheSkyX was definitely connected. This doesn't seem to be an immediate > > issue after > > > connecting but rather sometime afterward. I can't say the telescope was > > doing > > > anything at the time of failure as it is likely running s ome imaging > tasks > > through ACP. > > > I can go out and restart the computer and reconnect everything without > > issue. Not > > > sure where to go from here. Suggestions welcomed. > > > > > > > > > > > > Steve > > > > > > > > > > ------------------------------------ > > Posted by: "Ray Gralak \(Groups\)" <groups3@... > <mailto:groups3@...> > > > ------------------------------------ > > > > To UNSUBSCRIBE, or for general information on the ap-gto list > > see http://groups.yahoo.com/group/ap-gto > > ------------------------------------ > > > > Yahoo Groups Links > > > > > > [Non-text portions of this message have been removed] > > > >
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Ray Gralak #52512 Hi Steve, I'll contact Eltima but for the record I don't use registry cleaners of any brand. I do use CCleaner for removal of temp file s and so on but not their registry tools. OK, but you might have been heading that way if you had used some of those tools on that Solvuso site. In general, even Microsoft does not care for the registry cleaner portion of CCleaner, which has been widely regarded as acceptable to use: http://news.thewindowsclub.com/microsofts-gov-maharaj-denounced-ccleaner-dis agree-80369/ -Ray Gralak Author of APCC (Astro-Physics Command Center): http://www.astro-physics.com/index.htm?products/accessories/software/apcc/ap cc Author of PEMPro: http://www.ccdware.com Author of Astro-Physics V2 ASCOM Driver: http://www.gralak.com/apdriver Author of PulseGuide: http://www.pulseguide.com Author of Sigma: http://www.gralak.com/sigma -----Original Message----- From: ap-gto@... [mailto:ap-gto@...] Sent: Wednesday, June 22, 2016 5:56 AM To: ap-gto@... Subject: RE: [ap-gto] vserial7.sys BSOD Thanks Ray, I'll contact Eltima but for the record I don't use registry cleaners of any brand. I do use CCleaner for removal of temp file s and so on but not their registry tools. I sent Eltima a screen shot of the files I found and their location but not the dump file yet as it hasn't been requested. What I have received is this reply: "The latest version is 8.0.412. If you are running an older release, please try updating: http://www.eltima.com/download/vspd.exe <http://www. eltima.com/download/vspd.exe> . There is a chance that this problem is already fixed." Thanks, Steve From: ap-gto@... [mailto:ap-gto@...] Sent: Wednesday, June 22, 2016 8:40 AM To: ap-gto@... Subject: RE: [ap-gto] vserial7.sys BSOD Steve, It's a third party DLL that gets installed by APCC (like a C++ DLL from Microsoft, or the .NetFramework). I don't have the source code for it nor am I setup for system level debugging on my computer so I can't help you with debugging a low system-level Windows BSOD. Probably the only support you can get for a BSOD is from Eltima, whose engineers will likely want you to give them the windows dump file. The BSOD could be caused by many things, including having used 3rd-party registry and system cleaners in the past, or some other DLL that is interfering. I believe that only Eltima engineers would be able to identify the driver's crash point with what line of code in their driver caused it. -Ray Gralak Author of APCC (Astro-Physics Command Center): http://www.astro-physics.com/index.htm?products/accessories/software/apcc/ap cc Author of PEMPro: http://www.ccdware.com Author of Astro-Physics V2 ASCOM Driver: http://www.gralak.com/apdriver Author of PulseGuide: http://www.pulseguide.com Author of Sigma: http://www.gralak.com/sigma -----Original Message----- From: ap-gto@... <mailto:ap-gto@yahoogroups .com> [mailto:ap- gto@...] Sent: Wednesday, June 22, 2016 5:28 AM To: ap-gto@... Subject: RE: [ap-gto] vserial7.sys BSOD Ray, I'm a little confused. Is vserial7 a driver that is installed with APCC? See And shouldn't it be updated via Windows update if it's listed under Windows drivers? Thanks, Steve From: ap-gto@... [mailto:ap-gto@...] Sent: Wednesday, June 22, 2016 8:24 AM To: ap-gto@... Subject: RE: [ap-gto] vserial7.sys BSOD Chris/Steve, I would not go to the Solvuso ft web site or use their products. Norton blocked the site as dangerous when I tried to go to it. AVG confirms: https://safeweb.norton.com/report/show?url=solvusoft.com http://www.avgthreatlabs.com/us-en/website-safety-reports/domain/solvusoft.c om Also, a little research shows that there have been some weird licensing issues reported by some users (e.g. licenses expiring prematurely, etc.) http://answers.microsoft.com/en-us/windows/forum/windows8_1-performance/are- solvusoft-products-safe/16248403-5608-47ff-85c8-9088537f1d7a -Ray Gralak Author of APCC (Astro-Physics Command Center): http://www.astro-physics.com/index.htm?products/accessories/software/apcc/ap cc Author of PEMPro: http://www.ccdware.com Author of Astro-Physics V2 ASCOM Driver: http://www.gralak.com/apdriver Author of PulseGuide: http://www.pulseguide.com Author of Sigma: http://www.gralak.com/sigma -----Original Message----- From: ap-gto@... <mailto:ap-gto@...> [mailto:ap-gto@...] Sent: Wednesday, June 22, 2016 5:07 AM To: ap-gto@yahoogroup s.com <mailto:ap-gto@...> <mailto:ap- gto@...> Subject: RE: [ap-gto] vserial7.sys BSOD Thanks guys, I'll look into both links. Steve From: ap-gto@... <mailto:ap-gto@...> [mailto:ap-gto@...] Sent: Tuesday, June 21, 2016 11:05 PM To: ap-gto@... <mailto:ap-gto@...> Subject: RE: [ap-gto] vserial7.sys BSOD This might help with Eltima d river BSOD's: http://www.solvusoft.com/en/files/bsod-blue-screen-error/sys/windows/eltima- software/eltima-virtual-serial-ports/evserial-sys/ Christopher Erickson Consulting Engineer Summit Kinetics Waikoloa, HI 96738 www.summitkinetics.com <http://www.summitkinetics.com> -----Original Message----- From: ap-gto@... <mailto:ap-gto@...> [mailto:ap-gto@...] Sent: Tuesday, June 21, 2016 4:07 PM To: ap-gto@... <mailto:ap-gto@...> Subject: RE: [ap-gto] vserial7.sys BSOD Steve, Contact Eltima support (http://www.eltima.com/). They are the vendor of that driver. -Ray Gralak Author of APCC (Astro-Physics Command Center): http://www.astro-physics.com/index.htm?products/accessories/software/apcc/ap cc Author of PEMPro: http://www.ccdware.com Author of Astro-Physics V2 ASCOM Driver: http://www.gralak.com/apdriver Author of PulseGuide: http://www.pulseguide.com & gt; > Author of Sigma: http://www.gralak.com/sigma -----Original Message----- From: ap-gto@yahoogr oups.com <mailto:ap-gto@...> [mailto:ap- gto@... <mailto:gto@...> ] Sent: Tuesday, June 21, 2016 5:08 PM To: ap-gto@... <mailto:ap-gto@...> Subject: [ap-gto] vserial7.sys BSOD Seems lately if I connect TheSkyX to my mount using a virtual serial port in APCC I end up with a Blue Screen Of Death with a message that vserial7.sy s was the cause and a long string of numbers and letters. Using Everything to search my system and APCC shows up as the only program using this file. It's happened a number of times and I can't swear it hasn't when TheSkyX wasn't connected. The last two times TheSkyX was definitely connected. This doesn't seem to be an immediate issue after connecting but rather sometime afterward. I can't say the telescope was doing anything at the time of failure as it is likely running s ome imaging tasks through ACP. I can go out and restart the computer and reconnect everything without issue. Not sure where to go from here. Suggestions welcomed. Steve> > > ------------------------------------ Posted by: "Ray Gralak \(Groups\)" <groups3@... <mailto:groups3@...%0b> > <mailto:groups3@...> > ------------------------------------ To UNSUBSCRIBE, or for general information on the ap-gto list see http://groups.yahoo.com/group/ap-gto ------------------------------------ Yahoo Groups Links
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Ray Gralak #52511 Steve, One other thought... check TheSkyX's polling rate. TheSky has been known to poll mounts very fast by default. If that is the case you might want to try slowing down its polling rate. -Ray Gralak Author of APCC (Astro-Physics Command Center): http://www.astro-physics.com/index.htm?products/accessories/software/apcc/ap cc Author of PEMPro: http://www.ccdware.com Author of Astro-Physics V2 ASCOM Driver: http://www.gralak.com/apdriver Author of PulseGuide: http://www.pulseguide.com Author of Sigma: http://www.gralak.com/sigma toggle quoted message Show quoted text -----Original Message----- From: ap-gto@... [mailto:ap-gto@...] Sent: Wednesday, June 22, 2016 5:56 AM To: ap-gto@... Subject: RE: [ap-gto] vserial7.sys BSOD Thanks Ray, I'll contact Eltima but for the record I don't use registry cleaners of any brand. I do use CCleaner for removal of temp file s and so on but not their registry tools. I sent Eltima a screen shot of the files I found and their location but not the dump file yet as it hasn't been requested. What I have received is this reply: "The latest version is 8.0.412. If you are running an older release, please try updating: http://www.eltima.com/download/vspd.exe <http://www. eltima.com/download/vspd.exe> . There is a chance that this problem is already fixed." Thanks, Steve From: ap-gto@... [mailto:ap-gto@...] Sent: Wednesday, June 22, 2016 8:40 AM To: ap-gto@... Subject: RE: [ap-gto] vserial7.sys BSOD Steve, It's a third party DLL that gets installed by APCC (like a C++ DLL from Microsoft, or the .NetFramework). I don't have the source code for it nor am I setup for system level debugging on my computer so I can't help you with debugging a low system-level Windows BSOD. Probably the only support you can get for a BSOD is from Eltima, whose engineers will likely want you to give them the windows dump file. The BSOD could be caused by many things, including having used 3rd-party registry and system cleaners in the past, or some other DLL that is interfering. I believe that only Eltima engineers would be able to identify the driver's crash point with what line of code in their driver caused it. -Ray Gralak Author of APCC (Astro-Physics Command Center): http://www.astro-physics.com/index.htm?products/accessories/software/apcc/ap cc Author of PEMPro: http://www.ccdware.com Author of Astro-Physics V2 ASCOM Driver: http://www.gralak.com/apdriver Author of PulseGuide: http://www.pulseguide.com Author of Sigma: http://www.gralak.com/sigma -----Original Message----- From: ap-gto@... <mailto:ap-gto@yahoogroups .com> [mailto:ap-gto@...] Sent: Wednesday, June 22, 2016 5:28 AM To: ap-gto@... Subject: RE: [ap-gto] vserial7.sys BSOD Ray, I'm a little confused. Is vserial7 a driver that is installed with APCC? See And shouldn't it be updated via Windows update if it's listed under Windows drivers? Thanks, Steve From: ap-gto@... [mailto:ap-gto@...] Sent: Wednesday, June 22, 2016 8:24 AM To: ap-gto@... Subject: RE: [ap-gto] vserial7.sys BSOD Chris/Steve, I would not go to the Solvuso ft web site or use their products. Norton blocked the site as dangerous when I tried to go to it. AVG confirms: https://safeweb.norton.com/report/show?url=solvusoft.com http://www.avgthreatlabs.com/us-en/website-safety-reports/domain/solvusoft.c om Also, a little research shows that there have been some weird licensing issues reported by some users (e.g. licenses expiring prematurely, etc.) http://answers.microsoft.com/en-us/windows/forum/windows8_1-performance/are- solvusoft-products-safe/16248403-5608-47ff-85c8-9088537f1d7a -Ray Gralak Author of APCC (Astro-Physics Command Center): http://www.astro-physics.com/index.htm?products/accessories/software/apcc/ap cc Author of PEMPro: http://www.ccdware.com Author of Astro-Physics V2 ASCOM Driver: http://www.gralak.com/apdriver Author of PulseGuide: http://www.pulseguide.com Author of Sigma: http://www.gralak.com/sigma -----Original Message----- From: ap-gto@... <mailto:ap-gto@...> [mailto:ap-gto@...] Sent: Wednesday, June 22, 2016 5:07 AM To: ap-gto@yahoogroup s.com <mailto:ap-gto@...> <mailto:ap-gto@...> Subject: RE: [ap-gto] vserial7.sys BSOD Thanks guys, I'll look into both links. Steve From: ap-gto@... <mailto:ap-gto@...> [mailto:ap-gto@...] Sent: Tuesday, June 21, 2016 11:05 PM To: ap-gto@... <mailto:ap-gto@...> Subject: RE: [ap-gto] vserial7.sys BSOD This might help with Eltima d river BSOD's: http://www.solvusoft.com/en/files/bsod-blue-screen-error/sys/windows/eltima- software/eltima-virtual-serial-ports/evserial-sys/ Christopher Erickson Consulting Engineer Summit Kinetics Waikoloa, HI 96738 www.summitkinetics.com <http://www.summitkinetics.com> -----Original Message----- From: ap-gto@... <mailto:ap-gto@...> [mailto:ap-gto@...] Sent: Tuesday, June 21, 2016 4:07 PM To: ap-gto@... <mailto:ap-gto@...> Subject: RE: [ap-gto] vserial7.sys BSOD Steve, Contact Eltima support (http://www.eltima.com/). They are the vendor of that driver. -Ray Gralak Author of APCC (Astro-Physics Command Center): http://www.astro-physics.com/index.htm?products/accessories/software/apcc/ap cc Author of PEMPro: http://www.ccdware.com Author of Astro-Physics V2 ASCOM Driver: http://www.gralak.com/apdriver Author of PulseGuide: http://www.pulseguide.com & gt; > Author of Sigma: http://www.gralak.com/sigma -----Original Message----- From: ap-gto@yahoogr oups.com <mailto:ap-gto@...> [mailto:ap- gto@... <mailto:gto@...> ] Sent: Tuesday, June 21, 2016 5:08 PM To: ap-gto@... <mailto:ap-gto@...> Subject: [ap-gto] vserial7.sys BSOD Seems lately if I connect TheSkyX to my mount using a virtual serial port in APCC I end up with a Blue Screen Of Death with a message that vserial7.sy s was the cause and a long string of numbers and letters. Using Everything to search my system and APCC shows up as the only program using this file. It's happened a number of times and I can't swear it hasn't when TheSkyX wasn't connected. The last two times TheSkyX was definitely connected. This doesn't seem to be an immediate issue after connecting but rather sometime afterward. I can't say the telescope was doing anything at the time of failure as it is likely running s ome imaging tasks through ACP. I can go out and restart the computer and reconnect everything without issue. Not sure where to go from here. Suggestions welcomed. Steve> > > ------------------------------------ Posted by: "Ray Gralak \(Groups\)" <groups3@... <mailto:groups3@...%0b> > <mailto:groups3@...> > ------------------------------------ To UNSUBSCRIBE, or for general information on the ap-gto list see http://groups.yahoo.com/group/ap-gto ------------------------------------ Yahoo Groups Links
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Joe Zeglinski #52518 Ray, I’m still waiting all these past decades of Windows, for ... “even Microsoft” ... to finally come out with their own “Registry Cleaner”, of the same excellence ;-) as Microsoft Internet Explorer, and Microsoft Security Essentials (MSE) antivirus. What is it that is oft quoted about “people who live in glass houses” ? Seems to me that if Microsoft can’t keep their Windows Registry in good order, on a regular basis, they shouldn’t broadcast “unsubstantiated opinions”. I’ve been using CClean Registry clean-up tool, (home user edition), for several years on several PC’s, without a single problem with it’s operation, so far. Then again I’m not a “Gamer”, or one to trust installing every cute app I find on the web, so my PC Registries doesn’t seem to mess up too much. Even Microsoft’s own Installers leave stuff behind, and don’t clean up their own messes – requiring a CCLEAN run after that. So, I wonder if the MS commentator, (Gov Maharaj), is posting a political MS corporate innuendo, among his “generally” good advice – little of which is aimed at the “general unskilled PC owner”. Mind you, any household vacuum cleaner can unknowingly sweep up a lost diamond ear ring in deep pile carpet, so like vacuum bags ... “Cleaners” of any kind should be checked to see “which apps” are specifically included in the “check list”. Did that, and caught an error just once, after a “NERO CLEANUP” trial run, which I found does bad things. Somehow it (surprisingly) added an app into CCLEAN’s “apps include list” which was never there in years of use and updates. Similarly, the long time, much respected “Malwarebytes” cleaner, admits it is possible for an exception, to put a “false positive identified” app into its Quarantine jail – as does Microsoft’s MSE a.k.a. DEFENDER, and CCLEAN. That is the purpose of their HISTORY tabs and Accept screens – offering the user a chance to “participate” in the final decision. Most security findings, have to be left to our “faith” in the program(s), since the developers know far more about daily threats than we ever could. Computers aren’t appliances, they are vehicles requiring a cautious and intelligent human operator. Nothing is perfect, not even all those “security app programmers” ... even Microsoft ... although they professionally, try to do absolutely the best they can for us. Joe
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Steve Reilly #52513 I did get a reply from Eltima as follows: "Steve, Our driver appear to be used as an integral part of a third-party software. We are not aware of its implementation peculiarities nor have its source code, and so unfortunately can't offer any help here. Please report this issue directly to the program's developer. --- Best regards, Alexander BRITT Eltima Customer Support \| http://www.eltima.com " I will check TheSkyX polling rate but all I see is for crosshair updates and nothing under preferences: Steve From: ap-gto@... [mailto:ap-gto@...] Sent: Wednesday, June 22, 2016 10:12 AM To: ap-gto@... Subject: RE: [ap-gto] vserial7.sys BSOD Hi Steve, I'll contact Eltima but for the record I don't use registry cleaners of any brand. I do use CCleaner for removal of temp file s and so on but not their registry tools. OK, but you might have been heading that way if you had used some of those tools on that Solvuso site. In general, even Microsoft does not care for the registry cleaner portion of CCleaner, which has been widely regarded as acceptable to use: http://news.thewindowsclub.com/microsofts-gov-maharaj-denounced-ccleaner-dis agree-80369/ -Ray Gralak Author of APCC (Astro-Physics Command Center): http://www.astro-physics.com/index.htm?products/accessories/software/apcc/ap cc Author of PEMPro: http://www.ccdware.com Author of Astro-Physics V2 ASCOM Driver: http://www.gralak.com/apdriver Author of PulseGuide: http://www.pulseguide.com Author of Sigma: http://www.gralak.com/sigma -----Original Message----- From: ap-gto@... <mailto:ap-gto@...> [mailto:ap-gto@...] Sent: Wednesday, June 22, 2016 5:56 AM To: ap-gto@... <mailto:ap-gto@...> Subject: RE: [ap-gto] vserial7.sys BSOD Thanks Ray, I'll contact Eltima but for the record I don't use registry cleaners of any brand. I do use CCleaner for removal of temp file s and so on but not their registry tools. I sent Eltima a screen shot of the files I found and their location but not the dump file yet as it hasn't been requested. What I have received is this reply: "The latest version is 8.0.412. If you are running an older release, please try updating: http://www.eltima.com/download/vspd.exe <http://www. <http://www.%0b> eltima.com/download/vspd.exe> . There is a chance that this problem is already fixed." Thanks, Steve From: ap-gto@... <mailto:ap-gto@...> [mailto:ap-gto@...] Sent: Wednesday, June 22, 2016 8:40 AM To: ap-gto@... <mailto:ap-gto@...> Subject: RE: [ap-gto] vserial7.sys BSOD Steve, It's a third party DLL that gets installed by APCC (like a C++ DLL from Microsoft, or the .NetFramework). I don't have the source code for it nor am I setup for system level debugging on my computer so I can't help you with debugging a low system-level Windows BSOD. Probably the only support you can get for a BSOD is from Eltima, whose engineers will likely want you to give them the windows dump file. The BSOD could be caused by many things, including having used 3rd-party registry and system cleaners in the past, or some other DLL that is interfering. I believe that only Eltima engineers would be able to identify the driver's crash point with what line of code in their driver caused it. -Ray Gralak Author of APCC (Astro-Physics Command Center): http://www.astro-physics.com/index.htm?products/accessories/software/apcc/ap cc Author of PEMPro: http://www.ccdware.com Author of Astro-Physics V2 ASCOM Driver: http://www.gralak.com/apdriver Author of PulseGuide: http://www.pulseguide.com Author of Sigma: http://www.gralak.com/sigma -----Original Message----- From: ap-gto@... <mailto:ap-gto@...> <mailto:ap-gto@yahoogroups .com <mailto:ap-gto@yahoogroups%20.com> > [mailto:ap- gto@... <mailto:gto@...> ] Sent: Wednesday, June 22, 2016 5:28 AM To: ap-gto@... <mailto:ap-gto@...> Subject: RE: [ap-gto] vserial7.sys BSOD Ray, I'm a little confused. Is vserial7 a driver that is installed with APCC? See And shouldn't it be updated via Windows update if it's listed under Windows drivers? Thanks, Steve From: ap-gto@... <mailto:ap-gto@...> [mailto:ap-gto@...] Sent: Wednesday, June 22, 2016 8:24 AM To: ap-gto@... <mailto:ap-gto@...> Subject: RE: [ap-gto] vserial7.sys BSOD Chris/Steve, I would not go to the Solvuso ft web site or use their products. Norton blocked the site as dangerous when I tried to go to it. AVG confirms: https://safeweb.norton.com/report/show?url=solvusoft.com http://www.avgthreatlabs.com/us-en/website-safety-reports/domain/solvusoft.c om Also, a little research shows that there have been some weird licensing issues reported by some users (e.g. licenses expiring prematurely, etc.) http://answers.microsoft.com/en-us/windows/forum/windows8_1-performance/are- solvusoft-products-safe/16248403-5608-47ff-85c8-9088537f1d7a -Ray Gralak Author of APCC (Astro-Physics Command Center): http://www.astro-physics.com/index.htm?products/accessories/software/apcc/ap cc Author of PEMPro: http://www.ccdware.com Author of Astro-Physics V2 ASCOM Driver: http://www.gralak.com/apdriver Author of PulseGuide: http://www.pulseguide.com Author of Sigma: http://www.gralak.com/sigma -----Original Message----- From: ap-gto@... <mailto:ap-gto@...> <mailto:ap-gto@...> [mailto:ap-gto@...] Sent: Wednesday, June 22, 2016 5:07 AM To: ap-gto@yahoogroup s.com <mailto:ap-gto@...> <mailto:ap- <mailto:ap-%0b> gto@... <mailto:gto@...> > Subject: RE: [ap-gto] vserial7.sys BSOD Thanks guys, I'll look into both links. Steve From: ap-gto@... <mailto:ap-gto@...> <mailto:ap-gto@...> [mailto:ap-gto@...] Sent: Tuesday, June 21, 2016 11:05 PM To: ap-gto@... <mailto:ap-gto@...> <mailto:ap-gto@...> Subject: RE: [ap-gto] vserial7.sys BSOD This might help with Eltima d river BSOD's: http://www.solvusoft.com/en/files/bsod-blue-screen-error/sys/windows/eltima- software/eltima-virtual-serial-ports/evserial-sys/ Christopher Erickson Consulting Engineer Summit Kinetics Waikoloa, HI 96738 www.summitkinetics.com <http://www.summitkinetics.com> <http://www.summitkinetics.com> -----Original Message----- From: ap-gto@... <mailto:ap-gto@...> <mailto:ap-gto@...> [mailto:ap-gto@...] Sent: Tuesday, June 21, 2016 4:07 PM To: ap-gto@... <mailto:ap-gto@...> <mailto:ap-gto@...> Subject: RE: [ap-gto] vserial7.sys BSOD Steve, Contact Eltima support (http://www.eltima.com/). They are the vendor of that driver. -Ray Gralak Author of APCC (Astro-Physics Command Center): http://www.astro-physics.com/index.htm?products/accessories/software/apcc/ap cc Author of PEMPro: http://www.ccdware.com Author of Astro-Physics V2 ASCOM Driver: http://www.gralak.com/apdriver Author of PulseGuide: http://www.pulseguide.com & gt; > Author of Sigma: http://www.gralak.com/sigma -----Original Message----- From: ap-gto@yahoogr oups.com <mailto:ap-gto@...> [mailto:ap- gto@... <mailto:gto@...> <mailto:gto@...> ] Sent: Tuesday, June 21, 2016 5:08 PM To: ap-gto@... <mailto:ap-gto@...> <mailto:ap-gto@...> Subject: [ap-gto] vserial7.sys BSOD Seems lately if I connect TheSkyX to my mount using a virtual serial port in APCC I end up with a Blue Screen Of Death with a message that vserial7.sy s was the cause and a long string of numbers and letters. Using Everything to search my system and APCC shows up as the only program using this file. It's happened a number of times and I can't swear it hasn't when TheSkyX wasn't connected. The last two times TheSkyX was definitely connected. This doesn't seem to be an immediate issue after connecting but rather sometime afterward. I can't say the telescope was doing anything at the time of failure as it is likely running s ome imaging tasks through ACP. I can go out and restart the computer and reconnect everything without issue. Not sure where to go from here. Suggestions welcomed. Steve> > > ------------------------------------ Posted by: "Ray Gralak \(Groups\)" <groups3@... <mailto:groups3@...%0b> <mailto:groups3@...%0b> > <mailto:groups3@...> > ------------------------------------ To UNSUBSCRIBE, or for general information on the ap-gto list see http://groups.yahoo.com/group/ap-gto ------------------------------------ Yahoo Groups Links
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Ray Gralak #52514 Steve, Thanks for letting me know. I sent an email to Alexander Britt, copying you. If he sends a response back only to you or if someone else from Eltima contacts you please let me know. This issue is totally within Eltima's court. There is nothing I can do to fix a BSOD in their driver. -Ray Gralak Author of APCC (Astro-Physics Command Center): http://www.astro-physics.com/index.htm?products/accessories/software/apcc/ap cc Author of PEMPro: http://www.ccdware.com Author of Astro-Physics V2 ASCOM Driver: http://www.gralak.com/apdriver Author of PulseGuide: http://www.pulseguide.com Author of Sigma: http://www.gralak.com/sigma toggle quoted message Show quoted text -----Original Message----- From: ap-gto@... [mailto:ap-gto@...] Sent: Wednesday, June 22, 2016 12:23 PM To: ap-gto@... Subject: RE: [ap-gto] vserial7.sys BSOD I did get a reply from Eltima as follows: "Steve, Our driver appear to be used as an integral part of a third-party software. We are not aware of its implementation peculiarities nor have its source code, and so unfortunately can't offer any help here. Please report this issue directly to the program's developer. --- Best regards, Alexander BRITT Eltima Customer Support \| http://www.eltima.com " I will check TheSkyX polling rate but all I see is for crosshair updates and nothing under preferences: Steve From: ap-gto@... [mailto:ap-gto@...] Sent: Wednesday, June 22, 2016 10:12 AM To: ap-gto@... Subject: RE: [ap-gto] vserial7.sys BSOD Hi Steve, I'll contact Eltima but for the record I don't use registry cleaners of any brand. I do use CCleaner for removal of temp file s and so on but not their registry tools. OK, but you might have been heading that way if you had used some of those tools on that Solvuso site. In general, even Microsoft does not care for the registry cleaner portion of CCleaner, which has been widely regarded as acceptable to use: http://news.thewindowsclub.com/microsofts-gov-maharaj-denounced-ccleaner-dis agree-80369/ -Ray Gralak Author of APCC (Astro-Physics Command Center): http://www.astro-physics.com/index.htm?products/accessories/software/apcc/ap cc Author of PEMPro: http://www.ccdware.com Author of Astro-Physics V2 ASCOM Driver: http://www.gralak.com/apdriver Author of PulseGuide: http://www.pulseguide.com Author of Sigma: http://www.gralak.com/sigma -----Original Message----- From: ap-gto@... <mailto:ap-gto@...> [mailto:ap-gto@...] Sent: Wednesday, June 22, 2016 5:56 AM To: ap-gto@... <mailto:ap-gto@...> Subject: RE: [ap-gto] vserial7.sys BSOD Thanks Ray, I'll contact Eltima but for the record I don't use registry cleaners of any brand. I do use CCleaner for removal of temp file s and so on but not their registry tools. I sent Eltima a screen shot of the files I found and their location but not the dump file yet as it hasn't been requested. What I have received is this reply: "The latest version is 8.0.412. If you are running an older release, please try updating: http://www.eltima.com/download/vspd.exe <http://www. <http://www.%0b> eltima.com/download/vspd.exe> . There is a chance that this problem is already fixed." Thanks, Steve From: ap-gto@... <mailto:ap-gto@...> [mailto:ap-gto@...] Sent: Wednesday, June 22, 2016 8:40 AM To: ap-gto@... <mailto:ap-gto@...> Subject: RE: [ap-gto] vserial7.sys BSOD Steve, It's a third party DLL that gets installed by APCC (like a C++ DLL from Microsoft, or the .NetFramework). I don't have the source code for it nor am I setup for system level debugging on my computer so I can't help you with debugging a low system-level Windows BSOD. Probably the only support you can get for a BSOD is from Eltima, whose engineers will likely want you to give them the windows dump file. The BSOD could be caused by many things, including having used 3rd-party registry and system cleaners in the past, or some other DLL that is interfering. I believe that only Eltima engineers would be able to identify the driver's crash point with what line of code in their driver caused it. -Ray Gralak Author of APCC (Astro-Physics Command Center): http://www.astro-physics.com/index.htm?products/accessories/software/apcc/ap cc Author of PEMPro: http://www.ccdware.com Author of Astro-Physics V2 ASCOM Driver: http://www.gralak.com/apdriver Author of PulseGuide: http://www.pulseguide.com Author of Sigma: http://www.gralak.com/sigma -----Original Message----- From: ap-gto@... <mailto:ap-gto@...> <mailto:ap-gto@yahoogroups .com <mailto:ap-gto@yahoogroups%20.com> > [mailto:ap- gto@... <mailto:gto@...> ] Sent: Wednesday, June 22, 2016 5:28 AM To: ap-gto@... <mailto:ap-gto@...> Subject: RE: [ap-gto] vserial7.sys BSOD Ray, I'm a little confused. Is vserial7 a driver that is installed with APCC? See And shouldn't it be updated via Windows update if it's listed under Windows drivers? Thanks, Steve From: ap-gto@... <mailto:ap-gto@...> [mailto:ap-gto@...] Sent: Wednesday, June 22, 2016 8:24 AM To: ap-gto@... <mailto:ap-gto@...> Subject: RE: [ap-gto] vserial7.sys BSOD Chris/Steve, I would not go to the Solvuso ft web site or use their products. Norton blocked the site as dangerous when I tried to go to it. AVG confirms: https://safeweb.norton.com/report/show?url=solvusoft.com http://www.avgthreatlabs.com/us-en/website-safety-reports/domain/solvusoft.c om Also, a little research shows that there have been some weird licensing issues reported by some users (e.g. licenses expiring prematurely, etc.) http://answers.microsoft.com/en-us/windows/forum/windows8_1-performance/are- solvusoft-products-safe/16248403-5608-47ff-85c8-9088537f1d7a -Ray Gralak Author of APCC (Astro-Physics Command Center): http://www.astro-physics.com/index.htm?products/accessories/software/apcc/ap cc Author of PEMPro: http://www.ccdware.com Author of Astro-Physics V2 ASCOM Driver: http://www.gralak.com/apdriver Author of PulseGuide: http://www.pulseguide.com Author of Sigma: http://www.gralak.com/sigma -----Original Message----- From: ap-gto@... <mailto:ap-gto@...> <mailto:ap-gto@...> [mailto:ap-gto@...] Sent: Wednesday, June 22, 2016 5:07 AM To: ap-gto@yahoogroup s.com <mailto:ap-gto@...> <mailto:ap- <mailto:ap-%0b> gto@... <mailto:gto@...> > Subject: RE: [ap-gto] vserial7.sys BSOD Thanks guys, I'll look into both links. Steve From: ap-gto@... <mailto:ap-gto@...> <mailto:ap-gto@...> [mailto:ap-gto@...] Sent: Tuesday, June 21, 2016 11:05 PM To: ap-gto@... <mailto:ap-gto@...> <mailto:ap-gto@...> Subject: RE: [ap-gto] vserial7.sys BSOD This might help with Eltima d river BSOD's: http://www.solvusoft.com/en/files/bsod-blue-screen-error/sys/windows/eltima- software/eltima-virtual-serial-ports/evserial-sys/ Christopher Erickson Consulting Engineer Summit Kinetics Waikoloa, HI 96738 www.summitkinetics.com <http://www.summitkinetics.com> <http://www.summitkinetics.com> -----Original Message----- From: ap-gto@... <mailto:ap-gto@...> <mailto:ap-gto@...> [mailto:ap-gto@...] Sent: Tuesday, June 21, 2016 4:07 PM To: ap-gto@... <mailto:ap-gto@...> <mailto:ap-gto@...> Subject: RE: [ap-gto] vserial7.sys BSOD Steve, Contact Eltima support (http://www.eltima.com/). They are the vendor of that driver. -Ray Gralak Author of APCC (Astro-Physics Command Center): http://www.astro-physics.com/index.htm?products/accessories/software/apcc/ap cc Author of PEMPro: http://www.ccdware.com Author of Astro-Physics V2 ASCOM Driver: http://www.gralak.com/apdriver Author of PulseGuide: http://www.pulseguide.com & gt; > Author of Sigma: http://www.gralak.com/sigma -----Original Message----- From: ap-gto@yahoogr oups.com <mailto:ap-gto@...> [mailto:ap- gto@... <mailto:gto@...> <mailto:gto@...> ] Sent: Tuesday, June 21, 2016 5:08 PM To: ap-gto@... <mailto:ap-gto@...> <mailto:ap-gto@...> Subject: [ap-gto] vserial7.sys BSOD Seems lately if I connect TheSkyX to my mount using a virtual serial port in APCC I end up with a Blue Screen Of Death with a message that vserial7.sy s was the cause and a long string of numbers and letters. Using Everything to search my system and APCC shows up as the only program using this file. It's happened a number of times and I can't swear it hasn't when TheSkyX wasn't connected. The last two times TheSkyX was definitely connected. This doesn't seem to be an immediate issue after connecting but rather sometime afterward. I can't say the telescope was doing anything at the time of failure as it is likely running s ome imaging tasks through ACP. I can go out and restart the computer and reconnect everything without issue. Not sure where to go from here. Suggestions welcomed. Steve> > > ------------------------------------ Posted by: "Ray Gralak \(Groups\)" <groups3@... <mailto:groups3@...%0b> <mailto:groups3@...%0b> > <mailto:groups3@...> > ------------------------------------ To UNSUBSCRIBE, or for general information on the ap-gto list see http://groups.yahoo.com/group/ap-gto ------------------------------------ Yahoo Groups Links
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Steve Reilly #52515 Understood, thanks Ray. Steve toggle quoted message Show quoted text From: ap-gto@... [mailto:ap-gto@...] Sent: Wednesday, June 22, 2016 4:23 PM To: ap-gto@... Subject: RE: [ap-gto] vserial7.sys BSOD Steve, Thanks for letting me know. I sent an email to Alexander Britt, copying you. If he sends a response back only to you or if someone else from Eltima contacts you please let me know. This issue is totally within Eltima's court. There is nothing I can do to fix a BSOD in their driver. -Ray Gralak Author of APCC (Astro-Physics Command Center): http://www.astro-physics.com/index.htm?products/accessories/software/apcc/ap cc Author of PEMPro: http://www.ccdware.com Author of Astro-Physics V2 ASCOM Driver: http://www.gralak.com/apdriver Author of PulseGuide: http://www.pulseguide.com Author of Sigma: http://www.gralak.com/sigma > -----Original Message----- > From: ap-gto@... [mailto:ap-gto@...] > Sent: Wednesday, June 22, 2016 12:23 PM > To: ap-gto@... > Subject: RE: [ap-gto] vserial7.sys BSOD > > > > I did get a reply from Eltima as follows: > > "Steve, > > Our driver appear to be used as an integral part of a third-party software. > We are not aware of its implementation peculiarities nor have its source > code, and so unfortunately can't offer any help here. Please report this > issue directly to the program's developer. > > --- > > Best regards, > > Alexander BRITT > > Eltima Customer Support \| http://www.eltima.com > > " > > I will check TheSkyX polling rate but all I see is for crosshair updates and > nothing under preferences: > > Steve > > From: ap-gto@... [mailto:ap-gto@...] > Sent: Wednesday, June 22, 2016 10:12 AM > To: ap-gto@... > Subject: RE: [ap-gto] vserial7.sys BSOD > > Hi Steve, > > > I'll contact Eltima but for the record I don't use registry cleaners of > any brand. I do > > use CCleaner for removal of temp file s and so on but not their registry > tools. > > OK, but you might have been heading that way if you had used some of those > tools on that Solvuso site. In general, even Microsoft does not care for the > registry cleaner portion of CCleaner, which has been widely regarded as > acceptable to use: > > http://news.thewindowsclub.com/microsofts-gov-maharaj-denounced-ccleaner-dis > agree-80369/ > > -Ray Gralak > Author of APCC (Astro-Physics Command Center): > http://www.astro-physics.com/index.htm?products/accessories/software/apcc/ap > cc > Author of PEMPro: http://www.ccdware.com > Author of Astro-Physics V2 ASCOM Driver: http://www.gralak.com/apdriver > Author of PulseGuide: http://www.pulseguide.com > Author of Sigma: http://www.gralak.com/sigma > > > -----Original Message----- > > From: ap-gto@... <mailto:ap-gto@...> > [mailto:ap-gto@...] > > Sent: Wednesday, June 22, 2016 5:56 AM > > To: ap-gto@... <mailto:ap-gto@...> > > Subject: RE: [ap-gto] vserial7.sys BSOD > > > > > > > > Thanks Ray, > > > > > > > > I'll contact Eltima but for the record I don't use registry cleaners of > any brand. I do > > use CCleaner for removal of temp file s and so on but not their registry > tools. I sent > > Eltima a screen shot of the files I found and their location but not the > dump file yet as > > it hasn't been requested. What I have received is this reply: > > > > > > > > "The latest version is 8.0.412. If you are running an older release, > please try > > updating: http://www.eltima.com/download/vspd.exe <http://www. > <http://www.%0b> > > eltima.com/download/vspd.exe> . There is a chance that this problem is > already > > fixed." > > > > > > > > > > > > Thanks, > > > > > > > > Steve > > > > > > > > From: ap-gto@... <mailto:ap-gto@...> > [mailto:ap-gto@...] > > Sent: Wednesday, June 22, 2016 8:40 AM > > To: ap-gto@... <mailto:ap-gto@...> > > Subject: RE: [ap-gto] vserial7.sys BSOD > > > > > > > > > > > > Steve, > > > > It's a third party DLL that gets installed by APCC (like a C++ DLL from > > Microsoft, or the .NetFramework). > > > > I don't have the source code for it nor am I setup for system level > > debugging on my computer so I can't help you with debugging a low > > system-level Windows BSOD. Probably the only support you can get for a > BSOD > > is from Eltima, whose engineers will likely want you to give them the > > windows dump file. The BSOD could be caused by many things, including > having > > used 3rd-party registry and system cleaners in the past, or some other DLL > > that is interfering. I believe that only Eltima engineers would be able to > > identify the driver's crash point with what line of code in their driver > > caused it. > > > > -Ray Gralak > > Author of APCC (Astro-Physics Command Center): > > > http://www.astro-physics.com/index.htm?products/accessories/software/apcc/ap > > cc > > Author of PEMPro: http://www.ccdware.com > > Author of Astro-Physics V2 ASCOM Driver: http://www.gralak.com/apdriver > > Author of PulseGuide: http://www.pulseguide.com > > Author of Sigma: http://www.gralak.com/sigma > > > > > -----Original Message----- > > > From: ap-gto@... <mailto:ap-gto@...> > <mailto:ap-gto@yahoogroups .com > > > [mailto:ap- > > gto@... <mailto:gto@...> ] > > > Sent: Wednesday, June 22, 2016 5:28 AM > > > To: ap-gto@... <mailto:ap-gto@...> > > > Subject: RE: [ap-gto] vserial7.sys BSOD > > > > > > > > > > > > Ray, > > > > > > I'm a little confused. Is vserial7 a driver that is installed with APCC? > > See > > > > > > And shouldn't it be updated via Windows update if it's listed under > > Windows > > > drivers? > > > > > > Thanks, > > > > > > Steve > > > > > > From: ap-gto@... <mailto:ap-gto@...> > [mailto:ap-gto@...] > > > Sent: Wednesday, June 22, 2016 8:24 AM > > > To: ap-gto@... <mailto:ap-gto@...> > > > Subject: RE: [ap-gto] vserial7.sys BSOD > > > > > > Chris/Steve, > > > > > > I would not go to the Solvuso ft web site or use their products. Norton > > > blocked the site as dangerous when I tried to go to it. AVG confirms: > > > > > > https://safeweb.norton.com/report/show?url=solvusoft.com > > > > > > > > > http://www.avgthreatlabs.com/us-en/website-safety-reports/domain/solvusoft.c > > > om > > > > > > Also, a little research shows that there have been some weird licensing > > > issues reported by some users (e.g. licenses expiring prematurely, etc.) > > > > > > > > > http://answers.microsoft.com/en-us/windows/forum/windows8_1-performance/are- > > > solvusoft-products-safe/16248403-5608-47ff-85c8-9088537f1d7a > > > > > > -Ray Gralak > > > Author of APCC (Astro-Physics Command Center): > > > > > > http://www.astro-physics.com/index.htm?products/accessories/software/apcc/ap > > > cc > > > Author of PEMPro: http://www.ccdware.com > > > Author of Astro-Physics V2 ASCOM Driver: http://www.gralak.com/apdriver > > > Author of PulseGuide: http://www.pulseguide.com > > > Author of Sigma: http://www.gralak.com/sigma > > > > > > > -----Original Message----- > > > > From: ap-gto@... <mailto:ap-gto@...> > <mailto:ap-gto@...> > > > [mailto:ap-gto@...] > > > > Sent: Wednesday, June 22, 2016 5:07 AM > > > > To: ap-gto@yahoogroup s.com <mailto:ap-gto@...> > <mailto:ap- > > > gto@... <mailto:gto@...> > > > > > Subject: RE: [ap-gto] vserial7.sys BSOD > > > > > > > > > > > > > > > > Thanks guys, I'll look into both links. > > > > > > > > > > > > > > > > Steve > > > > > > > > > > > > > > > > > > > > > > > > From: ap-gto@... <mailto:ap-gto@...> > <mailto:ap-gto@...> > > > [mailto:ap-gto@...] Sent: > > > Tuesday, > > > > June 21, 2016 11:05 PM > > > > To: ap-gto@... <mailto:ap-gto@...> > <mailto:ap-gto@...> > > > > Subject: RE: [ap-gto] vserial7.sys BSOD > > > > > > > > > > > > > > > > > > > > > > > > This might help with Eltima d river BSOD's: > > > > > > > > > > > > > > http://www.solvusoft.com/en/files/bsod-blue-screen-error/sys/windows/eltima- > > > > software/eltima-virtual-serial-ports/evserial-sys/ > > > > > > > > Christopher Erickson > > > > Consulting Engineer > > > > Summit Kinetics > > > > Waikoloa, HI 96738 > > > > www.summitkinetics.com <http://www.summitkinetics.com> > <http://www.summitkinetics.com> > > > > > > > > -----Original Message----- > > > > From: ap-gto@... <mailto:ap-gto@...> > <mailto:ap-gto@...> > > > [mailto:ap-gto@...] > > > > Sent: Tuesday, June 21, 2016 4:07 PM > > > > To: ap-gto@... <mailto:ap-gto@...> > <mailto:ap-gto@...> > > > > Subject: RE: [ap-gto] vserial7.sys BSOD > > > > > > > > Steve, > > > > > > > > Contact Eltima support (http://www.eltima.com/). They are the vendor > of > > > that > > > > driver. > > > > > > > > -Ray Gralak > > > > Author of APCC (Astro-Physics Command Center): > > > > > > > > > > http://www.astro-physics.com/index.htm?products/accessories/software/apcc/ap > > > > cc > > > > Author of PEMPro: http://www.ccdware.com > > > > Author of Astro-Physics V2 ASCOM Driver: > http://www.gralak.com/apdriver > > > > Author of PulseGuide: http://www.pulseguide.com > > & gt; > Author of Sigma: http://www.gralak.com/sigma > > > > > > > > > -----Original Message----- > > > > > From: ap-gto@yahoogr oups.com <mailto:ap-gto@...> > > > [mailto:ap- > > > > gto@... <mailto:gto@...> > <mailto:gto@...> ] > > > > > Sent: Tuesday, June 21, 2016 5:08 PM > > > > > To: ap-gto@... <mailto:ap-gto@...> > <mailto:ap-gto@...> > > > > > Subject: [ap-gto] vserial7.sys BSOD > > > > > > > > > > > > > > > > > > > > Seems lately if I connect TheSkyX to my mount using a virtual serial > > > port > > > > in APCC I > > > > > end up with a Blue Screen Of Death with a message that vserial7.sy s > > was > > > > the cause > > > > > and a long string of numbers and letters. Using Everything to search > > my > > > > system and > > > > > APCC shows up as the only program using this file. It's happened a > > > number > > > > of times > > > > > and I can't swear it hasn't when TheSkyX wasn't connected. The last > > two > > > > times > > > > > TheSkyX was definitely connected. This doesn't seem to be an > immediate > > > > issue after > > > > > connecting but rather sometime afterward. I can't say the telescope > > was > > > > doing > > > > > anything at the time of failure as it is likely running s ome > imaging > > > tasks > > > > through ACP. > > > > > I can go out and restart the computer and reconnect everything > without > > > > issue. Not > > > > > sure where to go from here. Suggestions welcomed. > > > > > > > > > > > > > > > > > > > > Steve> > > > > > > > > > > > > > > > ------------------------------------ > > > > Posted by: "Ray Gralak \(Groups\)" <groups3@... > <mailto:groups3@...%0b> > > <mailto:groups3@...%0b> > <mailto:groups3@...> > > > > > ------------------------------------ > > > > > > > > To UNSUBSCRIBE, or for general information on the ap-gto list > > > > see http://groups.yahoo.com/group/ap-gto > > > > ------------------------------------ > > > > > > > > Yahoo Groups Links > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > [Non-text portions of this message have been removed] > > > >
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Ray Gralak #52520 Hi Joe, Seems to me that if Microsoft can’t keep their Windows Registry in good order, on a regular basis, they shouldn’t broadcast “unsubstantiated opinions”. I think you may be assuming that all registry issues were caused by Microsoft and not by third-party applications and hardware driver installations. The registry is just a database. I do not think it's Microsoft's responsibility to know that applications and drivers are using the registry in the way those applications and drivers intended. When 3rd-party installers and "registry cleaners" start assuming they know what's supposed to be "right" then bad things can happen. I have seem registry cleaners totally destroy systems, so I don't trust them. -Ray Gralak Author of APCC (Astro-Physics Command Center): http://www.astro-physics.com/index.htm?products/accessories/software/apcc/apcc Author of PEMPro: http://www.ccdware.com Author of Astro-Physics V2 ASCOM Driver: http://www.gralak.com/apdriver Author of PulseGuide: http://www.pulseguide.com Author of Sigma: http://www.gralak.com/sigma -----Original Message----- From: ap-gto@... [mailto:ap-gto@...] Sent: Wednesday, June 22, 2016 9:55 AM To: ap-gto@... Subject: Re: [ap-gto] vserial7.sys BSOD Ray, I’m still waiting all these past decades of Windows, for ... “even Microsoft” ... to finally come out with their own “Registry Cleaner”, of the same excellence ;-) as Microsoft Internet Explorer, and Microsoft Security Essentials (MSE) antivirus. What is it that is oft quoted about “people who live in glass houses” ? Seems to me that if Microsoft can’t keep their Windows Registry in good order, on a regular basis, they shouldn’t broadcast “unsubstantiated opinions”. I’ve been using CClean Registry clean-up tool, (home user edition), for several years on several PC’s, without a single problem with it’s operation, so far. Then again I’m not a “Gamer”, or one to trust installing every cute app I find on the web, so my PC Registries doesn’t seem to mess up too much. Even Microsoft’s own Installers leave stuff behind, and don’t clean up their own messes – requiring a CCLEAN run after that. So, I wonder if the MS commentator, (Gov Maharaj), is posting a political MS corporate innuendo, among his “generally” good advice – little of which is aimed at the “general unskilled PC owner”. Mind you, any household vacuum cleaner can unknowingly sweep up a lost diamond ear ring in deep pile carpet, so like vacuum bags ... “Cleaners” of any kind should be checked to see “which apps” are specifically included in the “check list”. Did that, and caught an error just once, after a “NERO CLEANUP” trial run, which I found does bad things. Somehow it (surprisingly) added an app into CCLEAN’s “apps include list” which was never there in years of use and updates. Similarly, the long time, much respected “Malwarebytes” cleaner, admits it is possible for an exception, to put a “false positive identified” app into its Quarantine jail – as does Microsoft’s MSE a.k.a. DEFENDER, and CCLEAN. That is the purpose of their HISTORY tabs and Accept screens – offering the user a chance to “participate” in the final decision. Most security findings, have to be left to our “faith” in the program(s), since the developers know far more about daily threats than we ever could. Computers aren’t appliances, they are vehicles requiring a cautious and intelligent human operator. Nothing is perfect, not even all those “security app programmers” ... even Microsoft ... although they professionally, try to do absolutely the best they can for us. Joe
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Joe Zeglinski #52521 No Ray, I do NOT assume that only Microsoft causes Registry issues – just that they should be causing the least number of them, since they have had decades of practice improving their Windows apps. You say that you don’t trust “registry cleaners” – that’s fine, some folks don’t. Does that mean you do NOT USE them at all? If so, I would be curious in knowing your method of keeping your registry clean, in spite of Microsoft and other third party installers and apps. Indeed, I would like to follow your safer or better method. Then again, somebody with intensive knowledge and skills on ferreting out mishaps in the Registry, when Windows doesn’t seem to be running “quite right” (without error messages), could easily fix the problem without relying on third party cleaners. The rest of us less skilled, and least time, have less choice. Otherwise, it would also be interesting to see just how many “potential” hits, the challenged CCLEAN would find on your PC ... just with its “CCLEAN Analyzer” stage, and how many, or percentage of these listed findings, you recognize as truly bogus – You don’t have to actually Accept its performing the actual clean-up stage, so no danger to your potentially pristine system. Maybe you might end of actually trusting CClean, with proper user settings. Anyway, to each his own. This registry cleaner has worked for me for years, while others have not – maybe you have had bad experiences with some other one(s), assuming you use ... BUT still do not trust ANY of them. Nuff said. I accept your confidence that they are all untrustworthy, but not the Windows Club tactics. I didn’t mean to make a promotion for the one Cleaner I do trust - until proven otherwise. Just thought that the linked YouTube “Windows Club” interviewer, showed a lack of journalistic integrity, (if he were one), by not challenging his Microsoft “guest” to defend his claim, rather than both of them sloughing off the presented charge with ... “Lets not talk about it”. The high powered tech guest seemed like a Microsoft shill, to me. Apologies for sliding somewhat off-topic on the BSOD. Joe
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Ray Gralak #52522 Joe, I don’t ever "clean" the registry. Cleaning to me was more one of defragmentation and compaction of the registry to restore performance. However I don't feel that’s needed since I started using SSDs as the boot drive. If there is something specific that needs to be done I manually edit the registry. -Ray Gralak Author of APCC (Astro-Physics Command Center): http://www.astro-physics.com/index.htm?products/accessories/software/apcc/apcc Author of PEMPro: http://www.ccdware.com Author of Astro-Physics V2 ASCOM Driver: http://www.gralak.com/apdriver Author of PulseGuide: http://www.pulseguide.com Author of Sigma: http://www.gralak.com/sigma toggle quoted message Show quoted text -----Original Message----- From: ap-gto@... [mailto:ap-gto@...] Sent: Wednesday, June 22, 2016 9:41 PM To: ap-gto@... Subject: Re: [ap-gto] vserial7.sys BSOD No Ray, I do NOT assume that only Microsoft causes Registry issues – just that they should be causing the least number of them, since they have had decades of practice improving their Windows apps. You say that you don’t trust “registry cleaners” – that’s fine, some folks don’t. Does that mean you do NOT USE them at all? If so, I would be curious in knowing your method of keeping your registry clean, in spite of Microsoft and other third party installers and apps. Indeed, I would like to follow your safer or better method. Then again, somebody with intensive knowledge and skills on ferreting out mishaps in the Registry, when Windows doesn’t seem to be running “quite right” (without error messages), could easily fix the problem without relying on third party cleaners. The rest of us less skilled, and least time, have less choice. Otherwise, it would also be interesting to see just how many “potential” hits, the challenged CCLEAN would find on your PC ... just with its “CCLEAN Analyzer” stage, and how many, or percentage of these listed findings, you recognize as truly bogus – You don’t have to actually Accept its performing the actual clean-up stage, so no danger to your potentially pristine system. Maybe you might end of actually trusting CClean, with proper user settings. Anyway, to each his own. This registry cleaner has worked for me for years, while others have not – maybe you have had bad experiences with some other one(s), assuming you use ... BUT still do not trust ANY of them. Nuff said. I accept your confidence that they are all untrustworthy, but not the Windows Club tactics. I didn’t mean to make a promotion for the one Cleaner I do trust - until proven otherwise. Just thought that the linked YouTube “Windows Club” interviewer, showed a lack of journalistic integrity, (if he were one), by not challenging his Microsoft “guest” to defend his claim, rather than both of them sloughing off the presented charge with ... “Lets not talk about it”. The high powered tech guest seemed like a Microsoft shill, to me. Apologies for sliding somewhat off-topic on the BSOD. Joe
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Joe Zeglinski #52524 Thanks Ray – that is good to know. I too use an SSD on one observatory laptop. From reading some web articles, the down side is that “average “ quality SSD’s (perhaps older ones), had a 3,000 to 5,000 rewrite cycles lifetime. The really good one’s, using different semiconductor technology, now have 100,000 rewrites. Unlike hard drives, SSD’s crash in a different way, perhaps more slowly. That is why the article I read, recommended to never allow SSD’s to run Defrag programs, Clean-up programs, or permit indexing – which aren’t really necessary based on their terrific access speed. I read that every SSD write operation, first does a block erase – which uses up one of those precious life cycles. Indexing and writing files does the same. Makes me wonder if risking a hard drive’s head crash would have a longer lifetime. Still, I find the SSD’s about triple-speed access, compared to spinning iron HD, is enticing. But you probably knew all that, and much more. Joe
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Ray Gralak #52527 Hi Joe, From reading some web articles, the down side is that “average “ quality SSD’s (perhaps older ones), had a 3,000 to 5,000 rewrite cycles lifetime. The really good one’s, using different semiconductor technology, now have 100,000 rewrites. Unlike hard drives, SSD’s crash in a different way, perhaps more slowly. Most SSDs have extra redundancy (especially Intel SSDs), so wear and tear is usually not a factor with any of the Tier 1 SSD manufacturers (e.g. Samsung, Intel, Micron, SanDisk, etc.) I've probably purchased a couple dozen SSDs in the last five years. Maybe I'm lucky but I've yet to have one fail. I do run automatic system-wide backups nightly, use Crashplan, and every month or so I use Acronis to make a backup image of my C drive. Still, I find the SSD’s about triple-speed access, compared to spinning iron HD, is enticing. That's not where most of the performance loss happens. When windows is first installed onto a hard-drive all the files are located in the same part of the disk and there are usually only short hard-drive head seeks. After the system has been in use for months and months, the operating system and registry get fragmented all over the disk. Simple defragmentation doesn't help much because windows system files, applications, although defragged, are still randomly placed all over the disk, thus Windows appears to slow down, and often the registry is blamed. So I believe it's the eventual excessive head seeking in hard drives that slows things down. Using an SSD instead will dramatically slow down the eventual system slowdown. BTW, defragmenting files on an SSD is sometimes necessary and helps performance. I have been doing it for a couple years no with no failures or issues. In fact windows 8 and later defrag SSDs automatically: http://www.ghacks.net/2015/01/20/windows-ssds-and-defragmentation-the-definitive-answer/ -Ray Gralak Author of APCC (Astro-Physics Command Center): http://www.astro-physics.com/index.htm?products/accessories/software/apcc/apcc Author of PEMPro: http://www.ccdware.com Author of Astro-Physics V2 ASCOM Driver: http://www.gralak.com/apdriver Author of PulseGuide: http://www.pulseguide.com Author of Sigma: http://www.gralak.com/sigma -----Original Message----- From: ap-gto@... [mailto:ap-gto@...] Sent: Thursday, June 23, 2016 12:20 AM To: ap-gto@... Subject: Re: [ap-gto] vserial7.sys BSOD Thanks Ray – that is good to know. I too use an SSD on one observatory laptop. From reading some web articles, the down side is that “average “ quality SSD’s (perhaps older ones), had a 3,000 to 5,000 rewrite cycles lifetime. The really good one’s, using different semiconductor technology, now have 100,000 rewrites. Unlike hard drives, SSD’s crash in a different way, perhaps more slowly. That is why the article I read, recommended to never allow SSD’s to run Defrag programs, Clean-up programs, or permit indexing – which aren’t really necessary based on their terrific access speed. I read that every SSD write operation, first does a block erase – which uses up one of those precious life cycles. Indexing and writing files does the same. Makes me wonder if risking a hard drive’s head crash would have a longer lifetime. Still, I find the SSD’s about triple-speed access, compared to spinning iron HD, is enticing. But you probably knew all that, and much more. Joe
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harry.horlings@... #52572 Steve, Did you ever get to resolution? I'm having the same issue and the crash dump is pointing to evserial7.sys as well. Harry
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