Hi Stacy, 9600 baud, 1 stop bit, 8 data bits, and no parity are all correct. In addition, please make sure handshaking is set to "none". Regards, Mike Hanson

Hi Brent, Yes, the :RC3# command means 600x, rather than 1200x, beginning P02-01. 200x was added between 64x and 600x to fill a gap. This means 1200x is now :RC4#. If you use the Keypad or APCC, this

Hi Greg, I hear two different questions. 1) What is the max permissible input voltage to the CP5? 2) Can I use a 24V battery charger. For question 1, no one likes to hear, "it depends". So, the keypad

#Mach2GTO

Hi Dave, Thanks for proactively posting the APCC log files. I have studied them, and would like to discuss. Please give us a call when convenient, you may ask for me. Regards, Mike Hanson

#Mach2GTO #APCC #Absolute_Encoders

HI Greg, The limiting factor the the upper end of the voltage range is the threshold at which the transient suppression begins to conduct, which will have a very wide tolerance. This topic was discuss

#Mach2GTO

Gents, To answer the prior question, the input voltage threshold for limiting the max slew speed to 1200x is 19.0 volts on the way up, and 18.0 volts on the way down. Meaning, you're limited to 1200x

#Mach2GTO

Hi Harold, Park 4 has dependency on latitude. So, the first thing to check is that the (software) location matches the mechanical adjustment of the mount. Sky Safari allows you to program your site in

Arun, Check for imbalance. Rev Q is very old and does not have integral gain to overcome a tiny positional error due to heavy imbalance. Park 3 might work because the weight is symmetric. Regards, Mik

Hi Tom, There are several things you can look at: - Do you know what version of CP4 software you have? There have been a few changes related to stall over the years. - Are you using the same power sou

David, The GTOCP5 wifi password is a factory default that is specific to your unit. See the following, page 17: https://astro-physics.info/tech_support/mounts/cp5/cp5-manual.pdf Regards, Mike Hanson

Hi David, When you connect the GTOCP5 to a network, your router assigns the IP address. The factory default IP address will be active if you are not plugged into a network. From the browser URL, just

Gents, When we test the download process it is done with several combinations of browsers and operating systems. Obviously, it is not possible to test all possible combinations. So, it may help to und

#APCC

Hi Gert, Since a PC is the "terminal", so the CPx is the data communications equipment, DCE. A standard straight-through RS-232 cable is used from a computer or USB-to-serial-converter, to the unit. W

Hi Christian, An IP Address of 0.0.0.0 means usually one of two things: 1) Either the low-level link is not established. Please check the small LED's on the RJ-45. With the unit RJ-45 "plugged in", on

Marcella, Yes, you can change the WiFi password for the embedded WiFi access point without knowing the current one. With Ethernet, you can choose the "Advanced WiFi Settings" tab on the main embedded