Ed, You may wish to contact me directly. What control box do you have (CP1 or CP2) and what is the chip that is in it? If you have a Windows PC, you may wish to use it. There are mixed results using M

Jim, Contact me directly. Regards, George George Whitney Astro-Physics, Inc. Phone: 815-222-6538 (direct line) Phone: 815-282-1513 (office) Email: george@...

Tom, That is the first generation keypad. It will not be able to be updated to the v5.xx firmware for Mach2 use. Sorry. Regards, George George Whitney Astro-Physics, Inc. Phone: 815-222-6538 (direct l

#Keypad

Shailesh, You’re most welcome. Enjoy! Regards, George George Whitney Astro-Physics, Inc. Phone: 815-222-6538 (direct line) Phone: 815-282-1513 (office) Email: george@...

Shailesh, You’ll need to remove the set screw that is in the hole. It is there to protect the threads. The other holes had button screws. Regards, George George Whitney Astro-Physics, Inc. Phone: 815-

Brian, I answered your question in a private email. Regards, George George Whitney Astro-Physics, Inc. Phone: 815-222-6538 (direct line) Phone: 815-282-1513 (office) Email: george@...

Wayne, You likely need to tweak your V2 driver and APCC virtual ports connectivity. For now, double click on the "Clients" box and it will offer a closing. Regards, George George Whitney Astro-Physics

Geoff, Please reference our Tech Support page. https://astro-physics.info/tech_support/mounts/keypad/keypad-maintenance-instructions.pdf Regards, George George Whitney Astro-Physics, Inc. Phone: 815-2

Gert, Please reference the following: https://astro-physics.info/tech_support/mounts/keypad/keypad-maintenance-instructions.pdf Regards, George George Whitney Astro-Physics, Inc. Phone: 815-282-1513 E

Ron, All the information that you seek is in the Greasing Instructions that come with the Grease Kit. Regards, George George Whitney Astro-Physics, Inc. Phone: 815-282-1513 Email: george@astro-physics

De-Oxit can be purchased through Amazon or you can find it in local electronic supply stores. I have been told that music stores that sell musical instruments stock it for bands. Regards, George Georg

#Keypad

Michael, Chris Erickson has spoken of it with great praise. I have no experience with it and cannot speak to it. Regards, George George Whitney Astro-Physics, Inc. Phone: 815-282-1513 Email: george@as

#Keypad

Dean, You may be experiencing some oxidation issues also. Please see our Keypad Maintenance Instructions on the Tech Support page for safe opening and checking. Plug the connectors in and out a few ti

#Keypad

Bruce, Always most welcome. Enjoy! Regards, George George Whitney Astro-Physics, Inc. Phone: 815-282-1513 Email: george@...

Bruce, We sell a Keypad extension cable (CABKEY--). https://www.astro-physics.com/cabkey Regards, George George Whitney Astro-Physics, Inc. Phone: 815-282-1513 Email: george@...

Jose, And are you unparking from Last Parked (not Park 1)? Regards, George George Whitney Astro-Physics, Inc. Phone: 815-282-1513 Email: george@...

#APCC

Dominique, Reference: https://astro-physics.info/tech_support/mounts/quick-start-workflow-guide.pdf Regards, George George Whitney Astro-Physics, Inc. Phone: 815-282-1513 Email: george@...

#Mach2GTO

Kevin, Are you connecting through the ASCOM driver (AstroPhysics GTO ASCOM Mount)? Regards, George George Whitney Astro-Physics, Inc. Phone: 815-282-1513 Email: george@...

Dean, Bottom of page 4…Mach2 Optional Parts. It is the Pelican iM2875 Storm Travel case. Regards, George George Whitney Astro-Physics, Inc. Phone: 815-282-1513 Email: george@...

Dean, Reference the Mach2 manual. There is a Pelican recommendation. Regards, George George Whitney Astro-Physics, Inc. Phone: 815-282-1513 Email: george@...