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Updated USBserial Utilities now on the AP website.
Hi Karsten, Thanks for pointing the error message. We will look into it. There is no need to take any more actions, your update is successful and complete. The Wi-Fi firmware for your hardware has not
Hi Karsten, Thanks for pointing the error message. We will look into it. There is no need to take any more actions, your update is successful and complete. The Wi-Fi firmware for your hardware has not
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By
Mike Hanson
· #88165
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I cannot connect the AP V2 driver using APCC
#APCC
#Mach2GTO
Marcelo, Since it works when the ASCOM client launches the driver, but not when APCC launches it, that implies the COM port settings in the driver "Setup Telescope" might not match the driver settings
Marcelo, Since it works when the ASCOM client launches the driver, but not when APCC launches it, that implies the COM port settings in the driver "Setup Telescope" might not match the driver settings
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By
Mike Hanson
· #88042
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Mach 2 Customers with Keypad
To all, Some of you who use a keypad with their Mach 2, and who recently upgraded the keypad to V5.010, have noticed that the "Modeling" tool disappeared from the "Tools" screen. We determined that th
To all, Some of you who use a keypad with their Mach 2, and who recently upgraded the keypad to V5.010, have noticed that the "Modeling" tool disappeared from the "Tools" screen. We determined that th
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By
Mike Hanson
· #87880
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Orthogonal Model
Konstantin, We decided the most expedient way to resolve is with a change to the CP5 firmware. You can find P02-14 on the AP web-site. Alternatively, you may use USB/Serial Utilities, which will "sens
Konstantin, We decided the most expedient way to resolve is with a change to the CP5 firmware. You can find P02-14 on the AP web-site. Alternatively, you may use USB/Serial Utilities, which will "sens
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By
Mike Hanson
· #87877
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mDNS in the new CP firmware
Hi Dale, Thanks for noticing. FWIW, APCC can "find" CP4s and CP5's. See below. If UDP or TCP is checked, you can click the magnifying glass, which will perform auto-discovery. A List of reachable AP h
Hi Dale, Thanks for noticing. FWIW, APCC can "find" CP4s and CP5's. See below. If UDP or TCP is checked, you can click the magnifying glass, which will perform auto-discovery. A List of reachable AP h
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By
Mike Hanson
· #87838
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APPM always fails at meridian: Egg on face
Hi Tom, 4-5 arc sec is a HUGE amount. Could you please provide an APCC log file. The APCC log file will have more information in it than an APPM log file. Thanks, Mike Hanson
Hi Tom, 4-5 arc sec is a HUGE amount. Could you please provide an APCC log file. The APCC log file will have more information in it than an APPM log file. Thanks, Mike Hanson
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By
Mike Hanson
· #87820
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GTOCP4 Upgrade firmware problems
Hi John, Copy the program to your desktop and run it from there. The issue is file and directory permissions in the Downloads directory. Next version of the program will use a different area for cachi
Hi John, Copy the program to your desktop and run it from there. The issue is file and directory permissions in the Downloads directory. Next version of the program will use a different area for cachi
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By
Mike Hanson
· #87581
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Installing GTOCP4 firmware version VCP4-P02-13
Yves, There are multiple configurations of Wi-Fi radio hardware due to obsolescence. They use different and incompatible firmware. VNET-P01-02.net is for one configuration, but not for yours. Other cu
Yves, There are multiple configurations of Wi-Fi radio hardware due to obsolescence. They use different and incompatible firmware. VNET-P01-02.net is for one configuration, but not for yours. Other cu
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By
Mike Hanson
· #87244
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Quick question about the Mach2 and Sync
Wade, Sync and re-cal are not the same, they still mean the same thing as they always have. Presumably, they are using plate solve to "fine tune" the calibration. If so, you are correct, and they shou
Wade, Sync and re-cal are not the same, they still mean the same thing as they always have. Presumably, they are using plate solve to "fine tune" the calibration. If so, you are correct, and they shou
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By
Mike Hanson
· #87185
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GTOCP5 wont connect to home wifi
Darth, I am confident that the Wi-Fi module in your CP5 is having difficulty with the apostrophe in the SSID, although there's nothing inherently wrong with the SSID. The issue is deep in the bowels o
Darth, I am confident that the Wi-Fi module in your CP5 is having difficulty with the apostrophe in the SSID, although there's nothing inherently wrong with the SSID. The issue is deep in the bowels o
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By
Mike Hanson
· #87175
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Excessive Slew Warnings in APPM
Hi Brent, The firmware change you refer to addresses a couple of items, including reducing two of the contributors to the slew warning. However, the primarily beneficiary is the DEC axis. If you provi
Hi Brent, The firmware change you refer to addresses a couple of items, including reducing two of the contributors to the slew warning. However, the primarily beneficiary is the DEC axis. If you provi
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By
Mike Hanson
· #87172
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My AP1600AE has developed a habit of rocking back and forth in RA while guiding
#Absolute_Encoders
Steven, I have contacted you privately for troubleshoot. Regards, Mike Hanson
Steven, I have contacted you privately for troubleshoot. Regards, Mike Hanson
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By
Mike Hanson
· #86994
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Dec encoder connection
Hi Jim, You description of the LED color indicates the DEC encoder read head ("housing") might be slightly out of alignment. The read head is attached to the mount with a pair of 3/32" hex screws. Wit
Hi Jim, You description of the LED color indicates the DEC encoder read head ("housing") might be slightly out of alignment. The read head is attached to the mount with a pair of 3/32" hex screws. Wit
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By
Mike Hanson
· #86885
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Unable to update firmware of CP4
Hi Konstantin, The symptoms have nothing to do with P02-08. They are related to differences in silicon. We received a different version of silicon than we specified a while back. Unfortunately, by the
Hi Konstantin, The symptoms have nothing to do with P02-08. They are related to differences in silicon. We received a different version of silicon than we specified a while back. Unfortunately, by the
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By
Mike Hanson
· #86512
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Unable to update firmware of CP4
Hi Alex, We'll contact you privately. Anyone else with symptoms identical to Alex's, please contact us directly. It requires a little TLC to get past P02-08 in a very small subset of control boxes. Re
Hi Alex, We'll contact you privately. Anyone else with symptoms identical to Alex's, please contact us directly. It requires a little TLC to get past P02-08 in a very small subset of control boxes. Re
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By
Mike Hanson
· #86510
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Excessive Slew Warnings in APPM
Hi Brent, Please uncheck the "Require High Accuracy slews". The threshold is too small for the small aperture of the DEC axis encoder. Regards, Mike Hanson
Hi Brent, Please uncheck the "Require High Accuracy slews". The threshold is too small for the small aperture of the DEC axis encoder. Regards, Mike Hanson
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By
Mike Hanson
· #86279
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CP4 extends wifi AP even if disabled?
Hi Linwood, We are looking into this. There are no open "sockets", so the mount is not controllable via WiFi in this state. However, you are correct, no access point should be advertised if the Wi-Fi
Hi Linwood, We are looking into this. There are no open "sockets", so the mount is not controllable via WiFi in this state. However, you are correct, no access point should be advertised if the Wi-Fi
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By
Mike Hanson
· #86272
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Ethernet connection to GTOCP4
The IP address isn't your only change, you've also placed a router between the PC and mount. Since APCC can "Find" the mount, we know that the electrical connections are good, and that APCC can commun
The IP address isn't your only change, you've also placed a router between the PC and mount. Since APCC can "Find" the mount, we know that the electrical connections are good, and that APCC can commun
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By
Mike Hanson
· #85598
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ASCOM questions - MoveAxis() on Mach2
Shane, It was my response that Roland was asking you to wait for. Ray can also provide good insight into the inner workings of the V2 driver. One way to accommodate the side effects of the MoveAxis()
Shane, It was my response that Roland was asking you to wait for. Ray can also provide good insight into the inner workings of the V2 driver. One way to accommodate the side effects of the MoveAxis()
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By
Mike Hanson
· #84992
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ASCOM questions - MoveAxis() on Mach2
Hi Shane, The API you are using is modulating the tracking rate, not really "slewing". When a custom track rate is commanded it takes effect immediately. Yet, the mount cannot support infinite acceler
Hi Shane, The API you are using is modulating the tracking rate, not really "slewing". When a custom track rate is commanded it takes effect immediately. Yet, the mount cannot support infinite acceler
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By
Mike Hanson
· #84983
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