Hi Marty, The first thing I ran into that flipped me out a bit is what happens when the clutches are loose. I could not reliably hand tighten enough and need to use an allen wrench to snug them up

I checked out the Rainbow Astro 135. Its pretty sweet, considering the load capacity and the weight of the mount. Its definitely portable and affordable.

Marj will send you the password. Rolando

And I’ve got it. Thanks!

We have the first clear night that we've had in a while. I noticed that APCC had been updated, so I installed it. When I started the latest version, it flagged my CP4 firmware as out of date. I

Tried to send you my email address. Maybe this third try will go through. Speed doesn't affect it. I'm hearing the grinding noise at all speeds: 64x to 1200x. Running v1.8.8.17 of APCC Pro.

Try running at a lower slew rate, 600x and 1000x. If it works without stopping then that's a clue for me. I can work with you more effectively if you send me your e-mail address. Rolando

Hello Mike, We only have stock available for the Mach2 and 1100 production mounts and don’t have any available for upgrades. We will in a few months. Please sign up with Notify Me on the website

Hi Marty, The default is 1100, but when you connect APCC should detect the CP5 and set the mount type to Mach2 if you haven't set it already. And just in case, please make sure you have the latest

I've installed APCC Pro. Daleen was kind enough to resend me the license key. The software is up and running. I notice that it thought I was using my 1100 and wonder if I still have deleted the

Karen is on vacation this week. Send your e-mail address to me directly at chris1011@... Roland

The instructions are on the Welcome sheet that comes with the manual. First page of the manual. Roland

Thanks. I was looking for a card. Didn't know you had to call. (Not clear from the yellow slip). Trying to send you my email. Don't have any contact info for you. Sent a note to Karen with that info.

The instruction sheet (welcome letter) that comes with the mount tell you to call the AP office and they will set you up with a license for APCC Pro. For your stalling problem, please send me your

Nice work Greg thanks for the followup -- Brian Brian Valente portfolio brianvalentephotography.com

Thanks to Brian, Luca and Eric for your very helpful recommendations to address the hiccups I experienced in my APPM modeling run several nights ago. We had a clear night here last night with light

Many thanks. I'll follow the suggestions above. I did use APCC briefly with my 1100GTO some years ago. Not sure it was this version on this computer, however. I thought I had already downloaded APCC

Hi Marty, If you also had a previous A-P mount then the Mach2 is probably hitting limits set up previously for the other mount. First, uninstall APCC Standard, so you do not accidentally use it

I can work with you on that. Send me an e-mail with your e-mail address. We'll figure it out. Roland Christen Astro-Physics Inc.

If one were to ship a 1600, first generation back to AP, would you folks be able to do an absolute encoder install on it? Time needed for that? Moving from SE Arizona to very rural and dark NM.