Tom, Would it be possible for me to remote into your computer so I can see this first hand? I can also check on the "Find GTOCP4/5" issue too. -Ray Gralak Author of PEMPro Author of APCC

Hi I turned off Save windows positions and it does not make any difference. I also checked the task bar to see if the window appears along with APCC and the 3d scope view. Nothing shows up. Normally

It doesn't show during slewing even if all other windows are closed. I'll check out the find letter in the evening as well. I'm having my best imaging run in a while. Don't want anything in the way!

Gotta be honest, headline scared the bejeezus outta me. I've been evacuated too many times.

Ooooooooh niiiiiiiiiiice!

Did you try a Goto? The Emergency Stop window will not appear until you issue a slew. If you don't see it still, check if "Save Window Positions" is enabled in the Settings menu. Disable it if it

Hi I do have the option "Show emergency Stop Window selected. I even toggled it on and off. Any ideas? Thanks, Tom

I hope my fellow Californians will forgive the topic title—we've had too many fires lately. But this picture does remind me of a long streak of fire in the sky. I've always wanted to image this one.

Hi Luca, I scanned your logs and I don't see any "motor stall" errors, but I do see that the mount was hitting a declination limit. On APCC's AE tab, you might try disabling Dec Limits if it is

On Sat, Jan 30, 2021 at 06:31 PM, Roland Christen wrote: 1) Make sure that your mount is balanced. 2) make sure that all 4 clutch knobs are tight. When they are loose the mount may stop slewing which

Luca, I have alerted the members of our software team about your issue. It may very well be a simple error in the user entries in APCC. We had one other user last year that had a similar problem and

1) Make sure that your mount is balanced. 2) make sure that all 4 clutch knobs are tight. When they are loose the mount may stop slewing which triggers a motor stall. Unless you have limits set up,

Assuming you can now connect APCC via the network to your CP4, you can narrow down the reason for the original problem by using the Find CP4/5 feature in APCC. To use the feature, you will have to

The first 4 are not the case. DHCP did assign an IP address. The Fifth, broadcasts, might be the case. It's a new router but I would think it would enable broadcasts by default. Tom

I have been battling an issue with the Mach2 that is difficult for me to pinpoint. I am using the Mach2 with APCC Pro, I finish an imaging session by parking the mount to Park 3. When I start APCC at

Hi Tom, APCC broadcasts a message to your entire LAN so some reasons why the CP4 would not have responded are: 1. The CP4 wasn't powered on. 2. The CP4 or computer were not connected to the same LAN

Marj, You need a user ID and password to download the mount finder. Really not needed. Tom

Hi Ray, Yes I found that option except it did not work at all. No mounts show up. In fact my router does not even show that the CP4 is on line or off line. It does however assign an IP address. The

Tom, There are several tools that can be accessed from our website. Click on the Support tab and then Technical Support for Current Products. https://www.astro-physics.com/support/ Scroll

Hi Ray, Thanks for your reply. I will check if there is something wrong with the way Windows is handling this... Regards, Eduardo