I second the suggestion. Even better, try to power it from a fully charged 12v battery. I had a Pyramid 20 amp power supply fail on me. This was as Oregon Star Party, and I was running the

Thanks!

Bad power cord, power supply polarity wrong, if using cigar plug check the wires inside the plug.... Rolando

Yes. Keypads will follow shortly for those who ordered them. Rolando

Dean, We hope to finish up the keypad program soon so that they can ship with the mounts. If your mount is ready before the keypad program is complete, our office staff will give you the option of

Even if that power supply has worked in the past, try a different one. I’ve had one Pyramid not only die on me, but almost take a couple of other pieces of equipment with it. Smoke suddenly coming

Dominique, The keypads are not supposed to be sent with Mach2 mounts yet. However, Terri noted that she received hers. According to our records, you mount has not shipped yet. Before it ships, our

Forgot to ask.... Is the power cable connected to the Pyramid with the correct polarity? Is the Pyramid's current-limiting control set high enough to supply the current the mount needs? --- mike

What voltage is the Pyramid putting out? Measure it. Is the breaker tripped? --- Mike

Unplug the power cable, from the box and blow on it, and plug it back in. 🙂

Wayne, I just updated the APCC software update page to link to the newest version, version history and the PDF. https://www.astro-physics.info/tech_support/software/apcc/apcc-download.htm

As always, the PDF is included when installed (installer asks you if you want to view it), or you can press F1 in APCC or open it from the help menu in APCC. Also, online here:

The person who bought my Mach1 is having trouble. He’s using a Pyramid power supply that has worked before. He set up today but the CP4 light isn’t coming on and the Hand Controller doesn’t

Ray, where can the latest APCC Pro documentation be found? Thanks, Wayne

Hi Rolando, This means that if my mach2 has already been sent to my dealer, it is without the keypad?

Well that is one way of getting clear skies. 😉 Thanks for the update.