I tried increasing the timeout to 500. Didn't solve the problem. I also tried a different USB port. No change. I then went in and looked at one of the logs. I see two error messages that keep popping

The power cable that plugs into the CP4 has a Anderson PowerPole connector on the end. This is a common low voltage DC connector that comes from the world of ham radio gear, and is designed to be easy

Okay, it's probably best if you give A-P a call during their business hours and talk to Howard or George. Have the laptop and mount at hand (with hopefully a regulated power source!). -Ray

I also followed troubleshooting through Device Manager to find the CP4 and it will not find the mount on any of the laptop’s USB ports

I have a CP4 on two of my own mounts and one on my desktop for development. The cable is a two-piece design that can come apart so that you can use different adapter cables into a power source. For

I can’t do that because of the way the CP4 was designed, with an odd connection cable that doesn’t work with anything but my dedicated power supply. It is a LiFePO4 20ah battery it is highly

Hi Joe, I wrote: Joe wrote: Okay, low voltage can also cause issues. Assuming you tried this, did you also experience the same problems when powering the mount via a regulated power supply? -Ray

It was not interference as I was at a remote dark sight with no WIFI I couldn’t even get phone service there. That also doesn’t explain the fact that slew control doesn’t work when WIFI is

HI Joe, WiFi problems could indicate interference from nearby sources. As for ASCOM, try looking at COM ports in device manager. When you plug the mount's USB cable into your computer a COM port

Hi Don, Try increasing the timeout value in the driver to see if that makes a difference. Also, try using a different USB port on your laptop if you can. If the problem still happens, take a look at

Hi Keith Yes I am using the latest Ascom platform. As I said in my post, everything was working well last November when I used my rig last. It's strange that both the Win 7 and Win 10 laptops have the

After several nights of failed troubleshooting I have contended that my CP4 control box is defective. My Keypad controller was not working with it, the East and West RA slew would always stick and

Hi Don, Sorry to hear of your troubles. You using the current ASCOM Platform 6.4SP1? The reason I ask is that I had an issue, although different, before I updated the platform. Hope you get it sorted

I set up my AP 900 GOTO CP3 with version V firmware rig in my basement last night to do some software and firmware upgrades last night on my two laptops (main unit Lenovo i7 Win 10 home with 8 gig

Thanks Ray I'll get around to the upgrade soon. Just need to finish this run of nights through the weekend without any hiccups... Michael On 3/23/19 5:45 PM, 'Ray Gralak

I think that is risky. The latest firmware has a important fixes and has been in use for a while now. Also, there have been a number of important bug fixes to APCC. The version you are running is a

Understood - I have the latest ASCOM but not the latest firmware. I will stick with the 1.7.0.10 APCC for now since it has been working well. Might want to consider flagging if a given

Hi Michael, If the mount is timing out is not necessarily a bug in APCC. It suggests you may be running old firmware and so the mount doesn't understand the command. Please make sure you have the

Ray, I've encountered what may be an issue with 1.7.1.0 versus 1.7.0.10 Standard. I discovered it last night after upgrading to 1.7.1.0. Slews will work if the distance is

Ben, I'm running twin rigs now (again). I suggest practicing hanging wallpaper with one hand tied behind your back. That skill will come in handy. ;-) Stuart