Date   

Re: Production Sequence Query

Karen Christen
 

Hello Marty,

 

Thank you for being so patient.  Within the next few years, yes.  As with many businesses around the world, Renishaw has experienced some challenges over the last 2 years.  Their delivery is definitely slower than we had become accustomed to.  But they’re working hard to meet demand and we anticipate their schedule to gradually improve. 

Karen

AP

 

From: main@ap-gto.groups.io <main@ap-gto.groups.io> On Behalf Of mjb87 via groups.io
Sent: Tuesday, December 21, 2021 6:57 AM
To: main@ap-gto.groups.io
Subject: Re: [ap-gto] Production Sequence Query

 

Hi Karen,

My experience with the Mach2 has demonstrated the value of absolute encoders. I'm on the wait list for a set to install on my existing 1100. I gather the wait will likely be very long for these given AE demand and supply-chain problems. Do you think I have a realistic chance of getting them within the next few years?

Marty


--
Karen Christen
Astro-Physics


Re: Production Sequence Query

M Hambrick
 

Hi Christopher

I am also waiting for a chance to get some encoders for my 1100 mount.

I have heard that most of the supply chain problems are with the goods coming in on the west coast and are due mostly to the lack of availability of truckers to move the containers out of the ports. You can thank the overregulation of everything in the west coast states for that.

Renishaw encoders come from Europe (I think the UK), so maybe the supply chain issues affecting the west coast will not have so much of an impact on the goods shipped into the eastern ports. The biggest new concern is the widespread lockdowns being implemented throughout Europe.

Mike


Re: Production Sequence Query

mjb87@...
 

Hi Karen,

My experience with the Mach2 has demonstrated the value of absolute encoders. I'm on the wait list for a set to install on my existing 1100. I gather the wait will likely be very long for these given AE demand and supply-chain problems. Do you think I have a realistic chance of getting them within the next few years?

Marty


Re: Production Sequence Query

Karen Christen
 

Hello Christopher,

Our production runs are decided based on a variety of factors including customer demand, availability of components and raw material, etc.  So we don’t adhere to a set schedule.  That said, you are correct that we are shipping the last of the 1100 mounts now, we’ve just begun shipping the first of our current 1600 run, and Mach2 parts are steadily moving through production.  We very well may do another run of 1100s next.  I recommend you place yourself on the Notify Me list if you’d like to be notified in the next run. 

Wishing you clear skies,

Karen

AP

 

 

From: main@ap-gto.groups.io <main@ap-gto.groups.io> On Behalf Of Christopher M
Sent: Monday, December 20, 2021 8:27 PM
To: main@ap-gto.groups.io
Subject: [ap-gto] Production Sequence Query

 

Am I correct in assuming that the current sequence of mount productions is:  1100 (just completed); 1600; Mach2?  Which would mean the next production run of 1100's should follow almost directly after the Mach2 production run, supplies etc permitting.  Is that correct?  I unfortunately had to decline my spot for the last 1100 run.
Thank you
Christopher


--
Karen Christen
Astro-Physics


Production Sequence Query

Christopher M
 

Am I correct in assuming that the current sequence of mount productions is:  1100 (just completed); 1600; Mach2?  Which would mean the next production run of 1100's should follow almost directly after the Mach2 production run, supplies etc permitting.  Is that correct?  I unfortunately had to decline my spot for the last 1100 run.
Thank you
Christopher


Re: Mach2 DEC does not slew

George
 

Yanzhe,

 

Please contact me directly at my email below regarding your mount issue.   Thank you.

 

Regards,

 

George

 

George Whitney

Astro-Physics, Inc.

Phone:  815-222-6538 (direct line)

Phone:  815-282-1513 (office)

Email:  george@...

 

From: main@ap-gto.groups.io <main@ap-gto.groups.io> On Behalf Of yanzhe liu
Sent: Sunday, December 19, 2021 2:48 PM
To: main@ap-gto.groups.io
Subject: Re: [ap-gto] Mach2 DEC does not slew

 

Roland/Mike,

 

With normal connection: E/W moves RA, N/S does not move DEC.

Swap connection at mount: N/S moves RA, E/W does not move DEC.

Swapping RA and DEC cable does not affect anything.

 

So the mount has some issue?

 

Yanzhe

 

On Sun, Dec 19, 2021 at 9:45 AM John Chakel <jachakel@...> wrote:

I have my Mach2 mount setup in my backyard under a TG365 cover and on one occasion when one axis wasn’t behaving properly, I found that I just needed to ensure that the barrel connectors that secure the plug into its socket was fully tightened. After making sure the connection was fully finger tightened, normal operation returned. 
CS,
John


Re: Mach2 : Motor Stall detected #APCC #Mach2GTO

alain.prette@...
 

Hi Mike,

I use APCC Beta Version from Ray v1.9.1.3 concerning Firmware : VCP5-P02-10 
Best Regard,

Alain
alain.prette@...


Re: Mach2 : Motor Stall detected #APCC #Mach2GTO

Mike Hanson
 

Hi Alain,

The most common cause for a stall while slewing the Mach 2 is having the clutches a little loose.  A little imbalance could also contribute if the clutches are loose.  If the clutches are nice and tight, and the system balanced, please contact me privately.

Do you have APCC?  A keypad?  Do you know what version of firmware you are running?


Re: APCC new install error

Emilio J. Robau, P.E.
 

Tom,

You are a brave soul.   Congratulations on your lucky imaging results as it relates to being lucky with Windoz 11.   I am gong to wait a while.


Re: loose part 1100GTOAE

ap@CaptivePhotons.com
 

Just to close the loop AP quickly got me a nice new part, and a conversation reassured me, and we are good.

Well, except: The arrival of a Astro-Physics package triggered the usual nights of cloud, fog and even some rain (in the dry season).   Perhaps they should have labeled it "Not a new toy" or "for use in daylight" or something to confuse Murphy.

Thanks George et al.   Excellent service!


Re: Mach 2 R.A. Observation and Questions

Shawn Quinn
 

Will do and thanks Roland!

Shawn


Re: APCC new install error

Tom Zepf
 
Edited

I should say that as Todd mentioned, I did a completely fresh install of Windows 11 from a USB drive (deleting all disk partitions first so nothing is left). After all these years I've learned that the "start at ground zero" approach is the most reliable / predictable approach, especially with Windows, even if it is a little more work sometimes.

I've been through a few more nights now imaging with APCC, APPM, AP v2 ASCOM driver, NINA, PHD2, ZWO drivers (camera, eaf, efw), Pocket Powerbox Advance, ASCOM, etc and all works as well as it did with Windows 10.

Good luck!

    Tom


Mach2 : Motor Stall detected #APCC #Mach2GTO

alain.prette@...
 

Hi all,

Still in my learning phase using Ascom driver, when i use goto, the mount stops with error message ; Fault Triggered: MotorStall 

Any ideas ? 

Best,

Alain Prette


Re: Mach 2 R.A. Observation and Questions

Roland Christen
 

There is no play due to the spring loaded worm. Should feel solid.

Roland

-----Original Message-----
From: Brian Valente <bvalente@...>
To: main@ap-gto.groups.io
Sent: Mon, Dec 20, 2021 11:14 am
Subject: Re: [ap-gto] Mach 2 R.A. Observation and Questions

Roland i thought slight play was okay/expected and may be due to the spring loaded worm?

On Mon, Dec 20, 2021 at 9:14 AM Roland Christen via groups.io <chris1011=aol.com@groups.io> wrote:
I forgot to mention that this slight play will not affect your guiding or pointing in any way.

Roland

-----Original Message-----
From: Roland Christen via groups.io <chris1011=aol.com@groups.io>
To: main@ap-gto.groups.io <main@ap-gto.groups.io>
Sent: Mon, Dec 20, 2021 11:11 am
Subject: Re: [ap-gto] Mach 2 R.A. Observation and Questions

You can adjust the tension on the pivot bolt and eliminate the play. Send your request to George at AP and he can forward you the instructions.

Roland

-----Original Message-----
From: Shawn Quinn <quinnfamily@...>
To: main@ap-gto.groups.io
Sent: Mon, Dec 20, 2021 5:36 am
Subject: [ap-gto] Mach 2 R.A. Observation and Questions

Folks,
 
I have observed slight ‘play’ in the R.A. axis of Mach 2 Mount.  

Observations:

1. When a slight force is applied to the counter weight shaft or telescope with the clutches locked, there is ‘play’ in the R.A. axis. The behavior is observed when the mount is both powered and unpowered.   Please see attached video of the end of the counter weight shaft that shows the amount of movement when a slight force is applied to the telescope.  I also included a still image showing the overall configuration of the test.

I do not recall observing this behavior before.  I’ve had the mount for about 11 months.

The mount is used at home and often transported to dark sky sites locally.

Questions:

1. Is this considered ‘normal’ behavior?

2.  Will this cause performance problems?

3.  Is there something I can adjust at home to eliminate the movement?

Thoughts from A-P or any other Mach 2 users will be appreciated.  

Thanks for your assistance,

Shawn

--
Roland Christen
Astro-Physics

--
Roland Christen
Astro-Physics


--
Brian 



Brian Valente

--
Roland Christen
Astro-Physics


Re: Mach 2 R.A. Observation and Questions

 

Roland i thought slight play was okay/expected and may be due to the spring loaded worm?


On Mon, Dec 20, 2021 at 9:14 AM Roland Christen via groups.io <chris1011=aol.com@groups.io> wrote:
I forgot to mention that this slight play will not affect your guiding or pointing in any way.

Roland

-----Original Message-----
From: Roland Christen via groups.io <chris1011=aol.com@groups.io>
To: main@ap-gto.groups.io <main@ap-gto.groups.io>
Sent: Mon, Dec 20, 2021 11:11 am
Subject: Re: [ap-gto] Mach 2 R.A. Observation and Questions

You can adjust the tension on the pivot bolt and eliminate the play. Send your request to George at AP and he can forward you the instructions.

Roland

-----Original Message-----
From: Shawn Quinn <quinnfamily@...>
To: main@ap-gto.groups.io
Sent: Mon, Dec 20, 2021 5:36 am
Subject: [ap-gto] Mach 2 R.A. Observation and Questions

Folks,
 
I have observed slight ‘play’ in the R.A. axis of Mach 2 Mount.  

Observations:

1. When a slight force is applied to the counter weight shaft or telescope with the clutches locked, there is ‘play’ in the R.A. axis. The behavior is observed when the mount is both powered and unpowered.   Please see attached video of the end of the counter weight shaft that shows the amount of movement when a slight force is applied to the telescope.  I also included a still image showing the overall configuration of the test.

I do not recall observing this behavior before.  I’ve had the mount for about 11 months.

The mount is used at home and often transported to dark sky sites locally.

Questions:

1. Is this considered ‘normal’ behavior?

2.  Will this cause performance problems?

3.  Is there something I can adjust at home to eliminate the movement?

Thoughts from A-P or any other Mach 2 users will be appreciated.  

Thanks for your assistance,

Shawn

--
Roland Christen
Astro-Physics

--
Roland Christen
Astro-Physics



--
Brian 



Brian Valente


Re: Mach 2 R.A. Observation and Questions

Roland Christen
 

I forgot to mention that this slight play will not affect your guiding or pointing in any way.

Roland

-----Original Message-----
From: Roland Christen via groups.io <chris1011@...>
To: main@ap-gto.groups.io <main@ap-gto.groups.io>
Sent: Mon, Dec 20, 2021 11:11 am
Subject: Re: [ap-gto] Mach 2 R.A. Observation and Questions

You can adjust the tension on the pivot bolt and eliminate the play. Send your request to George at AP and he can forward you the instructions.

Roland

-----Original Message-----
From: Shawn Quinn <quinnfamily@...>
To: main@ap-gto.groups.io
Sent: Mon, Dec 20, 2021 5:36 am
Subject: [ap-gto] Mach 2 R.A. Observation and Questions

Folks,
 
I have observed slight ‘play’ in the R.A. axis of Mach 2 Mount.  

Observations:

1. When a slight force is applied to the counter weight shaft or telescope with the clutches locked, there is ‘play’ in the R.A. axis. The behavior is observed when the mount is both powered and unpowered.   Please see attached video of the end of the counter weight shaft that shows the amount of movement when a slight force is applied to the telescope.  I also included a still image showing the overall configuration of the test.

I do not recall observing this behavior before.  I’ve had the mount for about 11 months.

The mount is used at home and often transported to dark sky sites locally.

Questions:

1. Is this considered ‘normal’ behavior?

2.  Will this cause performance problems?

3.  Is there something I can adjust at home to eliminate the movement?

Thoughts from A-P or any other Mach 2 users will be appreciated.  

Thanks for your assistance,

Shawn

--
Roland Christen
Astro-Physics

--
Roland Christen
Astro-Physics


Re: Mach 2 R.A. Observation and Questions

Roland Christen
 

You can adjust the tension on the pivot bolt and eliminate the play. Send your request to George at AP and he can forward you the instructions.

Roland

-----Original Message-----
From: Shawn Quinn <quinnfamily@...>
To: main@ap-gto.groups.io
Sent: Mon, Dec 20, 2021 5:36 am
Subject: [ap-gto] Mach 2 R.A. Observation and Questions

Folks,
 
I have observed slight ‘play’ in the R.A. axis of Mach 2 Mount.  

Observations:

1. When a slight force is applied to the counter weight shaft or telescope with the clutches locked, there is ‘play’ in the R.A. axis. The behavior is observed when the mount is both powered and unpowered.   Please see attached video of the end of the counter weight shaft that shows the amount of movement when a slight force is applied to the telescope.  I also included a still image showing the overall configuration of the test.

I do not recall observing this behavior before.  I’ve had the mount for about 11 months.

The mount is used at home and often transported to dark sky sites locally.

Questions:

1. Is this considered ‘normal’ behavior?

2.  Will this cause performance problems?

3.  Is there something I can adjust at home to eliminate the movement?

Thoughts from A-P or any other Mach 2 users will be appreciated.  

Thanks for your assistance,

Shawn

--
Roland Christen
Astro-Physics


Mach 2 R.A. Observation and Questions

Shawn Quinn
 

Folks,

 

I have observed slight ‘play’ in the R.A. axis of Mach 2 Mount.  

Observations:

1. When a slight force is applied to the counter weight shaft or telescope with the clutches locked, there is ‘play’ in the R.A. axis. The behavior is observed when the mount is both powered and unpowered.   Please see attached video of the end of the counter weight shaft that shows the amount of movement when a slight force is applied to the telescope.  I also included a still image showing the overall configuration of the test.

I do not recall observing this behavior before.  I’ve had the mount for about 11 months.

The mount is used at home and often transported to dark sky sites locally.

Questions:

1. Is this considered ‘normal’ behavior?

2.  Will this cause performance problems?

3.  Is there something I can adjust at home to eliminate the movement?

Thoughts from A-P or any other Mach 2 users will be appreciated.  


Thanks for your assistance,

Shawn


Re: APCC new install error

midmoastro
 

Hi Larry, in may case, upgrading to Windows 11 did not help me. I even tried installing a new copy of Windows 10, then I upgraded to Windows 11 but it still didnt work.
You might try Bill's suggestion first:
"I was late to the thread but SFC and DISM can be used to repair problems with good results normally. That could have prevented the sledgehammer solution."
"Yeah CHKDSK in the event it was fine system corruption may have helped"

If that does not work, installing a new copy of Windows 11 via USB is what worked for me. When I went to select the partition, I left the other partitions in place (did not format them) but I did format the OS partition. Once it was formatted, I selected it to install Windows 11. Once you have it installed, be sure and grab all the updates via Windows update.

Let me know if you have other questions or issues.
best of luck  Larry.
Todd


Re: Park Position 1 Warning

M Hambrick
 

Hi Alex

Roland Parks his 175EDF / 1600 mount that stays in his Hawaii observatory in the Park 1 position for the exact same reasons that you describe. Note however that when I was there, I was using only the Keypad to control his mount.  I am not sure how Roland is currently running his mount because it has been a couple of years since I was there. I expect that when he is there himself, he is running the mount from his computer.

I think that Chris' suggestion to create a user defined park position is probably your best option.

Mike

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