Re: Parking Issue
Ray Gralak
The likely case is one of those ASCOM applications is sending something to cause the mount to not complete the park operation while parking.
toggle quoted messageShow quoted text
Are you both using Asynchronous parks in the AP V2 driver? (you should be). If the Park operation does not complete within a set amount of time (or check for tracking stopped), you could issue commands to unpark/start tracking/park the mount again. This should handle the case when some application sends something to the mount. Craig, are you also using the network to connect to your mount? -Ray Gralak Author of PEMPro Author of APCC (Astro-Physics Command Center): https://www.astro-physics.com/apcc-pro Author of Astro-Physics V2 ASCOM Driver: https://www.siriusimaging.com/apdriver
-----Original Message-----
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Re: Parking Issue
Ray Gralak
Steve,
I do indeed stand corrected. But then why is the option to unpark active? That's confusing.It could be that what I mentioned in my previous post: one of the ASCOM applications might have sent a command around the time the park operation was about to complete, putting APCC in an inconsistent state. Which version of APCC are you using? -Ray Gralak Author of PEMPro Author of APCC (Astro-Physics Command Center): https://www.astro-physics.com/apcc-pro Author of Astro-Physics V2 ASCOM Driver: https://www.siriusimaging.com/apdriver -----Original Message-----
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Re: APCC Pro version update
Hi Ray,
I am for this session with version 1.8.8.13 of APCC and I see the follow-up fixes are not displayed? Does this correct for the same?
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Re: Parking Issue
Steve Reilly
This should do it
toggle quoted messageShow quoted text
https://www.dropbox.com/s/v8y72py2yi58xoz/ApccZip-Steven_Reilly-2021-01-10-1 20444.zip?dl=0 -Steve
-----Original Message-----
From: main@ap-gto.groups.io <main@ap-gto.groups.io> On Behalf Of Ray Gralak Sent: Sunday, January 10, 2021 12:37 PM To: main@ap-gto.groups.io Subject: Re: [ap-gto] Parking Issue I do have the zipped log file if that is of any help. It's the usualGo ahead and post the link, but I may not get time to review it until later today. For APCC to get into this state, something (an ASCOM client application?) might have stopped mount tracking in the middle or near the end of the park operation. -Ray Gralak Author of PEMPro Author of APCC (Astro-Physics Command Center): https://www.astro-physics.com/apcc-pro Author of Astro-Physics V2 ASCOM Driver: https://www.siriusimaging.com/apdriver -----Original Message-----"Parking" as does the ASCOM driver but not APCC. The difference is that ASCOM
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Re: Parking Issue
Craig Anderson
I’ve had this problem from time to time at my observatory. When it happens for me, the scope is left not tracking, pointing up, and ACP Expert reports waiting for the mount to park. If I send the mount to Park manually in that situation, the error clears and the roof closes. I have not noticed the “Park” button in APCC greyed out in my scenario, and APCC is where I click to park the mount. It seems to be a problem for me more frequently when the CloseSpecialRoof script executes, so I make sure to avoid opening or imaging when there’s any chance of rain at all. My configuration includes AP1600, APCC Pro, AP V2, ACP Expert, MaxIm DL, SkyRoof, AAG Cloud Sensor, and an optical @Park monitor.
toggle quoted messageShow quoted text
-Craig
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Re: Parking Issue
Steve Reilly
Thanks Ray,
I do indeed stand corrected. But then why is the option to unpark active? That’s confusing.
-Steve
From: main@ap-gto.groups.io <main@ap-gto.groups.io> On Behalf Of Ray Gralak
Sent: Sunday, January 10, 2021 12:15 PM To: main@ap-gto.groups.io Subject: Re: [ap-gto] Parking Issue
Steve,
> Have another look at the screen shot and APCC. Does APCC not have Unpark as > being Active choice and Park greyed out (inactive)?
That's not the park status. See this portion of your screenshot:
-Ray Gralak Author of PEMPro Author of APCC (Astro-Physics Command Center): https://www.astro-physics.com/apcc-pro Author of Astro-Physics V2 ASCOM Driver: https://www.siriusimaging.com/apdriver
> -----Original Message----- > From: main@ap-gto.groups.io [mailto:main@ap-gto.groups.io] On Behalf Of Steve Reilly > Sent: Sunday, January 10, 2021 8:43 AM > To: main@ap-gto.groups.io > Subject: Re: [ap-gto] Parking Issue > > Ray, > > Have another look at the screen shot and APCC. Does APCC not have Unpark as > being Active choice and Park greyed out (inactive)? > > Mike I purposely left it as is for now in case there was a need for remote > login to investigate. In previous occurrences I could indeed park the mount > via the ASCOM Park command but that doesn't help understand the cause of > this situation and offer any solutions so I left it as is after closing the > roof for safety reasons. I had hoped there might be some procedure to try > before resetting things. > > -Steve > > -----Original Message----- > From: main@ap-gto.groups.io <main@ap-gto.groups.io> On Behalf Of Ray Gralak > Sent: Sunday, January 10, 2021 10:51 AM > To: main@ap-gto.groups.io > Subject: Re: [ap-gto] Parking Issue > > Hi Steve, > > > This is a recurring problem that I've often blamed on ACP but am > > rethinking this as the screen shot shows ACP attempting to park, the ASCOM > driver says it's parking, and APCC says it is parked. > > Your screenshot shows the mount is unparked, with tracking stopped, > according to APCC. > > There's no way to know for sure what happened from a screenshot, but because > the mount is not parked, the driver cannot indicate that the mount has > completed parking. > > -Ray Gralak > Author of PEMPro > Author of APCC (Astro-Physics Command Center): > https://www.astro-physics.com/apcc-pro > Author of Astro-Physics V2 ASCOM Driver: > https://www.siriusimaging.com/apdriver > > > -----Original Message----- > > From: main@ap-gto.groups.io [mailto:main@ap-gto.groups.io] On Behalf > > Of Steve Reilly > > Sent: Sunday, January 10, 2021 6:28 AM > > To: main@ap-gto.groups.io > > Subject: [ap-gto] Parking Issue > > > > This is a recurring problem that I've often blamed on ACP but am > > rethinking this as the screen shot shows ACP attempting to park, the > > ASCOM driver says it's parking, and APCC says it is parked. I'm > > guessing that ACP gets the information from the ASCOM driver so yes, > > it actually isn't parked. This is a rare problem but when it happens, > > once long enough to have let rain fall on the equipment, it causes > > real problems. The mount must be parked before my roof can close so > > using a direct close on moisture reading can't work. I had hoped to > > find a solution but I don't see this now. The screen capture shows the > roof closed only because I closed it using the close command in AstroMC and > the mount was already in the Park 4 position and had been since 0623. The > last image had downloaded at 0531 and the shutdown script was executed at > 0623 if I remember correctly. It was a brief notification from Windows 10 > but those were cleared after reading. Not sure if any record is made of > those. > > ACP doesn't have a shutdown record as it seems that is made after it > > completes which it didn't. If there is a log somewhere else to backup > > this event I'm unaware. Maybe APCC can pinpoint the time as it seems to > show the mount parked? > > > > > > > > Anyway the issue remains, the roof was wide opened, scope was in the > > Park 4 position, my inline Microswitches wired in series were both > > closed (continuity signal to the relay) proving a safe position for > > the roof to close, the roof was manually directed to close in AstroMC > > which it did successfully, and yet ACP still shows the mount as "Parking" > as does the ASCOM driver but not APCC. The difference is that ASCOM and APCC > show the mount at the parked position whereas ACP shows what I assume is the > position it was prior to being commanded to park. > > So the question is, where is the log jam and who is responsible for the > stall? How can I prevent this? > > > > > > > > I hopefully will have Good Night System fully configured today but > > that only notifies me via smart phone of these failures if I set it up > correctly and I have cell signal. It doesn't correct anything. The system is > still in this "Parking" > > phase and I'll leave it like that hoping that Bob Denny or other > > person has some idea to tracing the problem. I can stop this and power > > everything off and start from scratch with a startup script run but > > that only puts me back at square 1 and doesn't identify the problem. Is it > a communication issue where a request is sent and waits forever and if so > why can't there be a reasonable time restriction before another request is > sent or other action is taken? > > > > > > > > Wide open to ideas/suggestions. > > > > > > > > -Steve > > > > > > > > > > > > >
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Re: Parking Issue
Ray Gralak
I do have the zipped log file if that is of any help. It's the usual filesGo ahead and post the link, but I may not get time to review it until later today. For APCC to get into this state, something (an ASCOM client application?) might have stopped mount tracking in the middle or near the end of the park operation. -Ray Gralak Author of PEMPro Author of APCC (Astro-Physics Command Center): https://www.astro-physics.com/apcc-pro Author of Astro-Physics V2 ASCOM Driver: https://www.siriusimaging.com/apdriver -----Original Message-----
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Re: Parking Issue
Ray Gralak
Steve,
> Have another look at the screen shot and APCC. Does APCC not have Unpark as > being Active choice and Park greyed out (inactive)?
That's not the park status. See this portion of your screenshot:
-Ray Gralak Author of PEMPro Author of APCC (Astro-Physics Command Center): https://www.astro-physics.com/apcc-pro Author of Astro-Physics V2 ASCOM Driver: https://www.siriusimaging.com/apdriver
> -----Original Message----- > From: main@ap-gto.groups.io [mailto:main@ap-gto.groups.io] On Behalf Of Steve Reilly > Sent: Sunday, January 10, 2021 8:43 AM > To: main@ap-gto.groups.io > Subject: Re: [ap-gto] Parking Issue > > Ray, > > Have another look at the screen shot and APCC. Does APCC not have Unpark as > being Active choice and Park greyed out (inactive)? > > Mike I purposely left it as is for now in case there was a need for remote > login to investigate. In previous occurrences I could indeed park the mount > via the ASCOM Park command but that doesn't help understand the cause of > this situation and offer any solutions so I left it as is after closing the > roof for safety reasons. I had hoped there might be some procedure to try > before resetting things. > > -Steve > > -----Original Message----- > From: main@ap-gto.groups.io <main@ap-gto.groups.io> On Behalf Of Ray Gralak > Sent: Sunday, January 10, 2021 10:51 AM > To: main@ap-gto.groups.io > Subject: Re: [ap-gto] Parking Issue > > Hi Steve, > > > This is a recurring problem that I've often blamed on ACP but am > > rethinking this as the screen shot shows ACP attempting to park, the ASCOM > driver says it's parking, and APCC says it is parked. > > Your screenshot shows the mount is unparked, with tracking stopped, > according to APCC. > > There's no way to know for sure what happened from a screenshot, but because > the mount is not parked, the driver cannot indicate that the mount has > completed parking. > > -Ray Gralak > Author of PEMPro > Author of APCC (Astro-Physics Command Center): > https://www.astro-physics.com/apcc-pro > Author of Astro-Physics V2 ASCOM Driver: > https://www.siriusimaging.com/apdriver > > > -----Original Message----- > > From: main@ap-gto.groups.io [mailto:main@ap-gto.groups.io] On Behalf > > Of Steve Reilly > > Sent: Sunday, January 10, 2021 6:28 AM > > To: main@ap-gto.groups.io > > Subject: [ap-gto] Parking Issue > > > > This is a recurring problem that I've often blamed on ACP but am > > rethinking this as the screen shot shows ACP attempting to park, the > > ASCOM driver says it's parking, and APCC says it is parked. I'm > > guessing that ACP gets the information from the ASCOM driver so yes, > > it actually isn't parked. This is a rare problem but when it happens, > > once long enough to have let rain fall on the equipment, it causes > > real problems. The mount must be parked before my roof can close so > > using a direct close on moisture reading can't work. I had hoped to > > find a solution but I don't see this now. The screen capture shows the > roof closed only because I closed it using the close command in AstroMC and > the mount was already in the Park 4 position and had been since 0623. The > last image had downloaded at 0531 and the shutdown script was executed at > 0623 if I remember correctly. It was a brief notification from Windows 10 > but those were cleared after reading. Not sure if any record is made of > those. > > ACP doesn't have a shutdown record as it seems that is made after it > > completes which it didn't. If there is a log somewhere else to backup > > this event I'm unaware. Maybe APCC can pinpoint the time as it seems to > show the mount parked? > > > > > > > > Anyway the issue remains, the roof was wide opened, scope was in the > > Park 4 position, my inline Microswitches wired in series were both > > closed (continuity signal to the relay) proving a safe position for > > the roof to close, the roof was manually directed to close in AstroMC > > which it did successfully, and yet ACP still shows the mount as "Parking" > as does the ASCOM driver but not APCC. The difference is that ASCOM and APCC > show the mount at the parked position whereas ACP shows what I assume is the > position it was prior to being commanded to park. > > So the question is, where is the log jam and who is responsible for the > stall? How can I prevent this? > > > > > > > > I hopefully will have Good Night System fully configured today but > > that only notifies me via smart phone of these failures if I set it up > correctly and I have cell signal. It doesn't correct anything. The system is > still in this "Parking" > > phase and I'll leave it like that hoping that Bob Denny or other > > person has some idea to tracing the problem. I can stop this and power > > everything off and start from scratch with a startup script run but > > that only puts me back at square 1 and doesn't identify the problem. Is it > a communication issue where a request is sent and waits forever and if so > why can't there be a reasonable time restriction before another request is > sent or other action is taken? > > > > > > > > Wide open to ideas/suggestions. > > > > > > > > -Steve > > > > > > > > > > > > >
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Re: USB and cold weather
Dominique I suspect that unpowered usb3 hub at the computer is your problem. All hubs in the chain need to be powered. Don Anderson
On Saturday, January 9, 2021, 05:18:42 p.m. MST, Dominique <d.h.durand@...> wrote:
I saw a problem like this 2 days ago in 28 ° F. My installation is complex with the Pegasus powerbox V2 installed in front of the plate, 1 USB3 Hub at the output of the mount wiring, 1 active 5m extension cable and 1 other USB3 Hub (not powered) connected to the laptop (see the attached diagram). As it generally works well and ceal makes my life easier, I have no reason to change. Can the di-electric silicone grease for the connections make things better? In the meantime I have covered all the USB3 connections and I will see tonight (it will still be cold) if it gets better. It would be a shame to do without USB3 especially when you have to do the flats with the QHY294M-pro used in 47M. Dominique
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Re: Parking Issue
Steve Reilly
Ray,
toggle quoted messageShow quoted text
I do have the zipped log file if that is of any help. It's the usual files and just the log file for that period and 12.4MBs. I can upload to Dropbox if you want it. -Steve
-----Original Message-----
From: main@ap-gto.groups.io <main@ap-gto.groups.io> On Behalf Of Ray Gralak Sent: Sunday, January 10, 2021 10:51 AM To: main@ap-gto.groups.io Subject: Re: [ap-gto] Parking Issue Hi Steve, This is a recurring problem that I've often blamed on ACP but amdriver says it's parking, and APCC says it is parked. Your screenshot shows the mount is unparked, with tracking stopped, according to APCC. There's no way to know for sure what happened from a screenshot, but because the mount is not parked, the driver cannot indicate that the mount has completed parking. -Ray Gralak Author of PEMPro Author of APCC (Astro-Physics Command Center): https://www.astro-physics.com/apcc-pro Author of Astro-Physics V2 ASCOM Driver: https://www.siriusimaging.com/apdriver -----Original Message-----roof closed only because I closed it using the close command in AstroMC and the mount was already in the Park 4 position and had been since 0623. The last image had downloaded at 0531 and the shutdown script was executed at 0623 if I remember correctly. It was a brief notification from Windows 10 but those were cleared after reading. Not sure if any record is made of those. ACP doesn't have a shutdown record as it seems that is made after itshow the mount parked? as does the ASCOM driver but not APCC. The difference is that ASCOM and APCC show the mount at the parked position whereas ACP shows what I assume is the position it was prior to being commanded to park. So the question is, where is the log jam and who is responsible for thestall? How can I prevent this? correctly and I have cell signal. It doesn't correct anything. The system is still in this "Parking" phase and I'll leave it like that hoping that Bob Denny or othera communication issue where a request is sent and waits forever and if so why can't there be a reasonable time restriction before another request is sent or other action is taken?
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Re: USB and cold weather
Michael Try running your set up with an external USB cable using your existing Startech hub. If your rig runs reliably at the low temperatures, you can pretty much zero in on cabling within the mount being the problem. If that is the case, then you can look into installing better shielded USB cables to see if that works. Don Anderson
On Saturday, January 9, 2021, 12:55:40 p.m. MST, Micheal Fields Jr via groups.io <mpfjr@...> wrote:
My camera unfortunately doesn't have a built in usb hub so I can't go from camera to hub. I am going to further experiment with this later today but at this point the only solution seems to be to not have through the mount cabling which was one of the factors that steered me towards this mount over its competitors. I hope I can get this working reliably.
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Re: USB and cold weather
That hub should work fine at 47F but those specs are just a general average. Your particular hub may not work reliably at those temps. The problem could also be running power cables along side data cables within the mount. Most USB cables are not well shielded. That could explain why you are getting better results with an external USB cable. Don Anderson
On Saturday, January 9, 2021, 12:51:21 p.m. MST, Micheal Fields Jr via groups.io <mpfjr@...> wrote:
This is the hub I am using. https://www.startech.com/en-us/cards-adapters/st4300usbm It claims it can go down to 32F as well. I'll check out the pegasus astro product. I still find it weird though that if I bypass the mount pass through it works fine. On Sat, Jan 9, 2021 at 09:55 AM, Don Anderson wrote:
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Re: Parking Issue
Steve Reilly
Ray,
toggle quoted messageShow quoted text
Have another look at the screen shot and APCC. Does APCC not have Unpark as being Active choice and Park greyed out (inactive)? Mike I purposely left it as is for now in case there was a need for remote login to investigate. In previous occurrences I could indeed park the mount via the ASCOM Park command but that doesn't help understand the cause of this situation and offer any solutions so I left it as is after closing the roof for safety reasons. I had hoped there might be some procedure to try before resetting things. -Steve
-----Original Message-----
From: main@ap-gto.groups.io <main@ap-gto.groups.io> On Behalf Of Ray Gralak Sent: Sunday, January 10, 2021 10:51 AM To: main@ap-gto.groups.io Subject: Re: [ap-gto] Parking Issue Hi Steve, This is a recurring problem that I've often blamed on ACP but amdriver says it's parking, and APCC says it is parked. Your screenshot shows the mount is unparked, with tracking stopped, according to APCC. There's no way to know for sure what happened from a screenshot, but because the mount is not parked, the driver cannot indicate that the mount has completed parking. -Ray Gralak Author of PEMPro Author of APCC (Astro-Physics Command Center): https://www.astro-physics.com/apcc-pro Author of Astro-Physics V2 ASCOM Driver: https://www.siriusimaging.com/apdriver -----Original Message-----roof closed only because I closed it using the close command in AstroMC and the mount was already in the Park 4 position and had been since 0623. The last image had downloaded at 0531 and the shutdown script was executed at 0623 if I remember correctly. It was a brief notification from Windows 10 but those were cleared after reading. Not sure if any record is made of those. ACP doesn't have a shutdown record as it seems that is made after itshow the mount parked? as does the ASCOM driver but not APCC. The difference is that ASCOM and APCC show the mount at the parked position whereas ACP shows what I assume is the position it was prior to being commanded to park. So the question is, where is the log jam and who is responsible for thestall? How can I prevent this? correctly and I have cell signal. It doesn't correct anything. The system is still in this "Parking" phase and I'll leave it like that hoping that Bob Denny or othera communication issue where a request is sent and waits forever and if so why can't there be a reasonable time restriction before another request is sent or other action is taken?
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Re: Parking Issue
On 1/10/2021 10:51 AM, Ray Gralak wrote:
Hi Steve,Steve.... What happens if you click the Park button in the ASCOM driver when the mount is in that situation? Does the driver flash "PARKING" and does the mount move to the specified park position? Just a thought.... --- Mike
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Re: Parking Issue
Ray Gralak
Hi Steve,
This is a recurring problem that I've often blamed on ACP but am rethinking this as the screen shot shows ACPYour screenshot shows the mount is unparked, with tracking stopped, according to APCC. There's no way to know for sure what happened from a screenshot, but because the mount is not parked, the driver cannot indicate that the mount has completed parking. -Ray Gralak Author of PEMPro Author of APCC (Astro-Physics Command Center): https://www.astro-physics.com/apcc-pro Author of Astro-Physics V2 ASCOM Driver: https://www.siriusimaging.com/apdriver -----Original Message-----
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Parking Issue
Steve Reilly
This is a recurring problem that I’ve often blamed on ACP but am rethinking this as the screen shot shows ACP attempting to park, the ASCOM driver says it’s parking, and APCC says it is parked. I’m guessing that ACP gets the information from the ASCOM driver so yes, it actually isn’t parked. This is a rare problem but when it happens, once long enough to have let rain fall on the equipment, it causes real problems. The mount must be parked before my roof can close so using a direct close on moisture reading can’t work. I had hoped to find a solution but I don’t see this now. The screen capture shows the roof closed only because I closed it using the close command in AstroMC and the mount was already in the Park 4 position and had been since 0623. The last image had downloaded at 0531 and the shutdown script was executed at 0623 if I remember correctly. It was a brief notification from Windows 10 but those were cleared after reading. Not sure if any record is made of those. ACP doesn’t have a shutdown record as it seems that is made after it completes which it didn’t. If there is a log somewhere else to backup this event I’m unaware. Maybe APCC can pinpoint the time as it seems to show the mount parked?
Anyway the issue remains, the roof was wide opened, scope was in the Park 4 position, my inline Microswitches wired in series were both closed (continuity signal to the relay) proving a safe position for the roof to close, the roof was manually directed to close in AstroMC which it did successfully, and yet ACP still shows the mount as “Parking” as does the ASCOM driver but not APCC. The difference is that ASCOM and APCC show the mount at the parked position whereas ACP shows what I assume is the position it was prior to being commanded to park. So the question is, where is the log jam and who is responsible for the stall? How can I prevent this?
I hopefully will have Good Night System fully configured today but that only notifies me via smart phone of these failures if I set it up correctly and I have cell signal. It doesn’t correct anything. The system is still in this “Parking” phase and I’ll leave it like that hoping that Bob Denny or other person has some idea to tracing the problem. I can stop this and power everything off and start from scratch with a startup script run but that only puts me back at square 1 and doesn’t identify the problem. Is it a communication issue where a request is sent and waits forever and if so why can’t there be a reasonable time restriction before another request is sent or other action is taken?
Wide open to ideas/suggestions.
-Steve
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Re: USB and cold weather
Joseph Beyer
Not sure this idea will help but my Nikon D800 uses a USB3 cable and I commonly had problems with connectivity, especially in the cold. Now I use the following: from the camera I use an 18 inch USB3 cable plugged into a powered Startech USB2 hub on the OTA, then down through my Mach1 using a 6 foot USB2 cable plugged into 16 foot active USB2 cable (Tethertools). I use either a USB2 or 3 plug on the computer. The raw images are roughly 50 Mb and download in about 1-2 seconds. I’ve not had a problem since adding the active cable into the line.
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Re: USB and cold weather
Joe Zeglinski
A bonus for using USB-2, besides 3x the distance, is that those
cables are “thinner”, by two extra wires in the sheath, than USB-3. So, the
cable bundle inside the mount is just a bit looser, especially twisting
when its cold.
Joe
From: Micheal Fields Jr via groups.io
Sent: Saturday, January 9, 2021 6:09 PM
To: main@ap-gto.groups.io
Subject: Re: [ap-gto] USB and cold weather I
do not use video for sure. Not with this camera. 3 seconds on
USB2? Interestingly I have an Icron Ranger 2304 which is a USB 2.0 over Cat5e which was allowing me to run long ethernet cable out to my mount in the back yard but use my in home computer to control everything. I would take about 30 seconds per download. You are right, I don't love your solution but it is either that or not use the through the mount cabling. Such a shame. I just did some experiments. Bottom line is if I bypass the mounts internal cable, I have zero issues at USB 3 speeds. You are right though. USB 2 port doing the same cables resulted in perfect no error images. Damnit.
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Re: USB and cold weather
In automotive applications I've seen people slop silicone grease all over a multi-prong connector and not have any issues. I do it myself for outside connectors, but for the most part those are only speaker terminals and low speed or low voltage power terminals (pool applications).
Thinking more about USB connectors, I'm not so sure. The way the USB connectors work you have relatively small surfaces making contact with each other with pretty low pressure spring force. The silicone greases are pretty viscous and very good insulators. So my concern is they might actually weaken the signal transmission a bit because when you slide the connectors together the pins might not have enough surface pressure to completely push the grease out of the way. I'm sure they'll still make contact, but it could be a little less contact area, which could slightly degrade a signal that's already nearing its limit. As it the temp gets colder the silicone grease gets thicker (harder to displace) and the spring force on the connectors likely goes down. So a silicone grease could make the situation worse, not better.
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Re: USB and cold weather
Sébastien Doré
Hello Michael,
As Roland pointed out, it also seem to me to be a matter of signal integrity at high freq. From your
video I counted 6 USB interfaces between your PC to your camera (1st hub input connector, 1st hub output, Mach2 TTM input, Mach2 TTM output, 2nd hub input, 2nd hub output), each of which are certainly affecting your USB3 signal waveform.
I would try removing one of the hubs from the signal path (hence removing 2 USB3 interfaces) and see if that helps.
Having 2 hubs to amplify signal is probably of little help anyway in your case given the short cables used between your PC and the camera. In fact, it probably does more harm than
anything by causing multiple insertion loss, reflections, frequency multiplication (harmonics) adding noise and cross-talks which all gets worst the higher you go in frequencies (i.e. in speed). More amplication (gain) isn't better when applied to a noisy
and heavily distorted (USB) signal unless the signal gets very efficiently conditionned (filtered) inside the hubs (which is unlikely).
Sébastien
_._,_._,_
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