Date   

Re: Can't connect to mount

CurtisC
 

Yes.  Today it would flash very briefly when the system was booting up, but it never responded again.  Glad I saved the old Keyspan.


Re: Can't connect to mount

 

Was it the adapter with the flashing blue lights? Mine croaked too about a week ago.

On 7/20/2020 9:40 PM, CurtisC via groups.io wrote:
This has been resolved.  The FTDI adapter is toast.  I dug out my old Keyspan adapter, and I can connect to the mount.  Thank you to everyone for your replies.  I'm mystified by Rolando's suggestion.



Re: Can't connect to mount

CurtisC
 
Edited

This has been resolved.  The FTDI adapter is toast.  I bought it as recently as Jan 5, 2020.  I dug out my old Keyspan adapter, and I can connect to the mount.  Thank you to everyone for your replies.  I'm mystified by Rolando's suggestion.


Re: Can't connect to mount

CurtisC
 

Why not plug it directly into the USB connection on the controller?

What USB connection?


Re: Mach2 Keypad

Michael Dolenga
 

Hi Marj, nice to hear from you as well. That did the trick, I added myself to the list.

I have one of those apparently rare Rob Miller tripods from around 2011 when I got the 900GTO; strong and light, I'm sure one could construct an adapter. 

Michael


On Monday, July 20, 2020, 07:13:23 PM PDT, Marj Christen <marj@...> wrote:


Hello Michael,

 

So nice to hear from you.

 

The keypad from 2011 will work with the Mach2, however it will have to be updated to the upcoming v5 software and you will probably want to replace the keypad buttons with a new version.

 

The Mach2 base is the same as the 400, 600E or Mach1 base. It is smaller than the 900. However, there may be a way to use the same tripod.

 

The Notify Me button only shows up when click the button on the bottom of the screen on our website to accept cookies from our website.  You can click into the banner on the bottom to specify your preferences, but the cookies must be allowed. The reason is that you will be entering your email as part of the Notify Me process. So, we must have your permission to do this. I know it sounds silly, but that’s the way it works.

 

 

Clear Skies,

 

Marj Christen

Astro-Physics, Inc

11250 Forest Hills Rd

Machesney Park, IL 61115

Phone: 815-282-1513

Fax: 815-282-9847

www.astro-physics.com

 

From: main@ap-gto.groups.io [mailto:main@ap-gto.groups.io] On Behalf Of Michael Dolenga via groups.io
Sent: Monday, July 20, 2020 7:25 PM
To: main@ap-gto.groups.io
Subject: Re: [ap-gto] Mach2 Keypad

 

Opposite question, will a 2011 keypad sold with a new 900GTO work with the Mach2?

 

Another question, is the Mach 2 base the same as a 2011 series 900GTO base? Basically, can I use the same tripod?

 

Last question, how exactly do you get on the waiting list for a Mach 2? I don't see a "notify me" button anywhere on the page for the mount.

 

Michael

 

 

 

On Wednesday, June 24, 2020, 10:32:45 AM PDT, uncarollo2 <chris1011@...> via groups.io <chris1011@...> wrote:

 

 

The newest keypad version will work with CP4/CP5 controllers.

 

Rolando

 

 

 

-----Original Message-----
From: Dean Jacobsen <deanjacobsen@...>
To: main@ap-gto.groups.io
Sent: Wed, Jun 24, 2020 11:53 am
Subject: Re: [ap-gto] Mach2 Keypad

Will the new update be backward compatible with the older mounts as well?  For instance, if I update my existing keypad to work with the CP5, then can it also be used with my CP3 equipped 900GTO?
--
Dean Jacobsen
http://astrophoto.net/wp/ 
Image Gallery - http://astrophoto.net/wp/image-gallery/
Astrobin - https://www.astrobin.com/users/deanjacobsen/ 


Re: Can't connect to mount

Woody Schlom
 

Strange.  I’ve never had my computer just randomly change a COM port assignment unless I plugged into a different USB port.  In fact, I’ve labeled my main astronomy equipment USB port (that goes with the same USB hub) so I don’t accidentally forget which one goes with which adapter.  And in 6 years now with this particular laptop, the COM port associated with that USB port and my #1 FTDI serial to USB adapter has never changed.  And that’s through all the Win-7 updates and Win-10 updates.  My laptop recognizes my #2 FTDI adapter as a different one – and so it has a different COM port assignment.

 

Woody

 

From: main@ap-gto.groups.io [mailto:main@ap-gto.groups.io] On Behalf Of uncarollo2 <chris1011@...> via groups.io
Sent: Monday, July 20, 2020 6:22 PM
To: main@ap-gto.groups.io
Subject: Re: [ap-gto] Can't connect to mount

 

My Windows laptop constantly changes the com port that is available for the mount. Time and again I get Mount Not Found when trying to open a planetarium app. It's easy to fix. I simply open Device Manager, check to see what Com port is available. Then I open the ASCOM Telescope setup window, set it for the available com port and check to see if it connects. That's it, and it works every time.

 

Rolando

 

 

 

-----Original Message-----
From: Woody Schlom <woody_is@...>
To: main@ap-gto.groups.io
Sent: Mon, Jul 20, 2020 8:11 pm
Subject: Re: [ap-gto] Can't connect to mount

No, I doubt that the FTDI adapter is bad.  I’ve had one now for 9 years I think.  I started with Win-98 second edition and now I’m on Win-10 Pro.  And that old FTDI adapter still works great.

 

And if the USB connector is making a bad connection, you can bite it to slightly bend the two parallel flat sides in a little so it makes a tighter fit.  Or use pliers to very slightly tighten the USB connector.

 

Have you checked to see that the COM port assigned to the FTDI adapter matches the COM port the software is set to?  They must match.  And if you moved the FTDI serial adapter to a different USB port, then the COM port DID change. That’s what happens when you move it to a different USB port.  You can still use the FTDI adapter in that “new” USB port, but you have to change the mount software’s COM port to match it.  No big deal.  Takes a second.

 

Woody

 

From: main@ap-gto.groups.io [mailto:main@ap-gto.groups.io] On Behalf Of CurtisC via groups.io
Sent: Monday, July 20, 2020 5:57 PM
To: main@ap-gto.groups.io
Subject: Re: [ap-gto] Can't connect to mount

 

Thank you for your reply.  The only USB cable in the mix is the cable from the FTDI adapter to the computer.  The cable is permanently attached to the adapter.  So; the implication is that the adapter has gone south.  I bought it in Feb to replace the previous Keyspan adapter.


Re: Mach2 Keypad

 

Hello Michael,

 

So nice to hear from you.

 

The keypad from 2011 will work with the Mach2, however it will have to be updated to the upcoming v5 software and you will probably want to replace the keypad buttons with a new version.

 

The Mach2 base is the same as the 400, 600E or Mach1 base. It is smaller than the 900. However, there may be a way to use the same tripod.

 

The Notify Me button only shows up when click the button on the bottom of the screen on our website to accept cookies from our website.  You can click into the banner on the bottom to specify your preferences, but the cookies must be allowed. The reason is that you will be entering your email as part of the Notify Me process. So, we must have your permission to do this. I know it sounds silly, but that’s the way it works.

 

 

Clear Skies,

 

Marj Christen

Astro-Physics, Inc

11250 Forest Hills Rd

Machesney Park, IL 61115

Phone: 815-282-1513

Fax: 815-282-9847

www.astro-physics.com

 

From: main@ap-gto.groups.io [mailto:main@ap-gto.groups.io] On Behalf Of Michael Dolenga via groups.io
Sent: Monday, July 20, 2020 7:25 PM
To: main@ap-gto.groups.io
Subject: Re: [ap-gto] Mach2 Keypad

 

Opposite question, will a 2011 keypad sold with a new 900GTO work with the Mach2?

 

Another question, is the Mach 2 base the same as a 2011 series 900GTO base? Basically, can I use the same tripod?

 

Last question, how exactly do you get on the waiting list for a Mach 2? I don't see a "notify me" button anywhere on the page for the mount.

 

Michael

 

 

 

On Wednesday, June 24, 2020, 10:32:45 AM PDT, uncarollo2 <chris1011@...> via groups.io <chris1011@...> wrote:

 

 

The newest keypad version will work with CP4/CP5 controllers.

 

Rolando

 

 

 

-----Original Message-----
From: Dean Jacobsen <deanjacobsen@...>
To: main@ap-gto.groups.io
Sent: Wed, Jun 24, 2020 11:53 am
Subject: Re: [ap-gto] Mach2 Keypad

Will the new update be backward compatible with the older mounts as well?  For instance, if I update my existing keypad to work with the CP5, then can it also be used with my CP3 equipped 900GTO?
--
Dean Jacobsen
http://astrophoto.net/wp/ 
Image Gallery - http://astrophoto.net/wp/image-gallery/
Astrobin - https://www.astrobin.com/users/deanjacobsen/ 


Re: Mach1 and GTOCP4 Yellow Light

Mikko Viljamaa
 
Edited

OK so my happiness lasted for a week and now the issue is back. Or at least I assume (hope?) that this is related to the problem. 


The mount refused to connect today through the SGP and when I disconnected and connected the Ra cable the Ra motor started to make a grinding sound trying to rotate the axes without luck. I then tried the Dec cable and both ends of the new Y cable to Ra motor with the same grinding result. As it was getting dark I didn’t open the gearbox cover anymore tonight.

Let me know if the attached video doesn’t show and I can drop it to the google drive.


Thanks,

Mikko 


Re: Can't connect to mount

Roland Christen
 

My Windows laptop constantly changes the com port that is available for the mount. Time and again I get Mount Not Found when trying to open a planetarium app. It's easy to fix. I simply open Device Manager, check to see what Com port is available. Then I open the ASCOM Telescope setup window, set it for the available com port and check to see if it connects. That's it, and it works every time.

Rolando



-----Original Message-----
From: Woody Schlom <woody_is@...>
To: main@ap-gto.groups.io
Sent: Mon, Jul 20, 2020 8:11 pm
Subject: Re: [ap-gto] Can't connect to mount

No, I doubt that the FTDI adapter is bad.  I’ve had one now for 9 years I think.  I started with Win-98 second edition and now I’m on Win-10 Pro.  And that old FTDI adapter still works great.
 
And if the USB connector is making a bad connection, you can bite it to slightly bend the two parallel flat sides in a little so it makes a tighter fit.  Or use pliers to very slightly tighten the USB connector.
 
Have you checked to see that the COM port assigned to the FTDI adapter matches the COM port the software is set to?  They must match.  And if you moved the FTDI serial adapter to a different USB port, then the COM port DID change. That’s what happens when you move it to a different USB port.  You can still use the FTDI adapter in that “new” USB port, but you have to change the mount software’s COM port to match it.  No big deal.  Takes a second.
 
Woody
 
From: main@ap-gto.groups.io [mailto:main@ap-gto.groups.io] On Behalf Of CurtisC via groups.io
Sent: Monday, July 20, 2020 5:57 PM
To: main@ap-gto.groups.io
Subject: Re: [ap-gto] Can't connect to mount
 
Thank you for your reply.  The only USB cable in the mix is the cable from the FTDI adapter to the computer.  The cable is permanently attached to the adapter.  So; the implication is that the adapter has gone south.  I bought it in Feb to replace the previous Keyspan adapter.


Re: Can't connect to mount

Woody Schlom
 

Rolando,

 

Huh?  CP3 doesn’t have USB.  Unless I completely misread the original post and he’s got a CP4.

 

Woody

 

From: main@ap-gto.groups.io [mailto:main@ap-gto.groups.io] On Behalf Of uncarollo2 <chris1011@...> via groups.io
Sent: Monday, July 20, 2020 6:08 PM
To: main@ap-gto.groups.io
Subject: Re: [ap-gto] Can't connect to mount

 

Why not plug it directly into the USB connection on the controller?

 

Rolando

 

 

 

-----Original Message-----
From: CurtisC via groups.io <calypte@...>
To: main@ap-gto.groups.io
Sent: Mon, Jul 20, 2020 7:57 pm
Subject: Re: [ap-gto] Can't connect to mount

Thank you for your reply.  The only USB cable in the mix is the cable from the FTDI adapter to the computer.  The cable is permanently attached to the adapter.  So; the implication is that the adapter has gone south.  I bought it in Feb to replace the previous Keyspan adapter.


Re: Can't connect to mount

Woody Schlom
 

No, I doubt that the FTDI adapter is bad.  I’ve had one now for 9 years I think.  I started with Win-98 second edition and now I’m on Win-10 Pro.  And that old FTDI adapter still works great.

 

And if the USB connector is making a bad connection, you can bite it to slightly bend the two parallel flat sides in a little so it makes a tighter fit.  Or use pliers to very slightly tighten the USB connector.

 

Have you checked to see that the COM port assigned to the FTDI adapter matches the COM port the software is set to?  They must match.  And if you moved the FTDI serial adapter to a different USB port, then the COM port DID change. That’s what happens when you move it to a different USB port.  You can still use the FTDI adapter in that “new” USB port, but you have to change the mount software’s COM port to match it.  No big deal.  Takes a second.

 

Woody

 

From: main@ap-gto.groups.io [mailto:main@ap-gto.groups.io] On Behalf Of CurtisC via groups.io
Sent: Monday, July 20, 2020 5:57 PM
To: main@ap-gto.groups.io
Subject: Re: [ap-gto] Can't connect to mount

 

Thank you for your reply.  The only USB cable in the mix is the cable from the FTDI adapter to the computer.  The cable is permanently attached to the adapter.  So; the implication is that the adapter has gone south.  I bought it in Feb to replace the previous Keyspan adapter.


Re: Can't connect to mount

Roland Christen
 

Why not plug it directly into the USB connection on the controller?

Rolando



-----Original Message-----
From: CurtisC via groups.io <calypte@...>
To: main@ap-gto.groups.io
Sent: Mon, Jul 20, 2020 7:57 pm
Subject: Re: [ap-gto] Can't connect to mount

Thank you for your reply.  The only USB cable in the mix is the cable from the FTDI adapter to the computer.  The cable is permanently attached to the adapter.  So; the implication is that the adapter has gone south.  I bought it in Feb to replace the previous Keyspan adapter.


Re: Can't connect to mount

CurtisC
 

Thank you for your reply.  The only USB cable in the mix is the cable from the FTDI adapter to the computer.  The cable is permanently attached to the adapter.  So; the implication is that the adapter has gone south.  I bought it in Feb to replace the previous Keyspan adapter.


Re: Can't connect to mount

 

Similar mount and connection.

For me the most unreliable part has been the USB serial driver (FTDI) and USB to RS-232 device.

I used a 2-port USB-to-serial device for years (Exatron? something like that), then bought a new USB-to-serial (one port) cable last year. That one failed fairly quickly, and I went back to my tried-and-true device which I never should have replaced.

Some troubleshooting techniques that have been useful:

On Windows, open "Device Manager" and look at the USB connections. You might try uninstalling the serial port driver, and let it reinstall when you plug in the adapter to the USB port.

You might also try unplugging the serial converter and plugging it into a different USB port. I've had trouble where it would only work if you plugged it into the same port you used last time.

Someone else might have more precise instructions. I will say I'm really enjoying the reliable wired ethernet connection to the CP4 on my 1100, but the Mach1/CP3 still gets most of my observing time.

Mojo


On 7/20/20 5:13 PM, CurtisC via groups.io wrote:

[Edited Message Follows]

Mach1GTO, CP3 controller.  I cannot connect to my mount.  I've uninstalled-reinstalled the latest V2 driver and FTDI driver.  I installed the latest version of APCC.  I've unplugged-replugged all cables, several times.  This gear has always been picky about turning on the mount power before turning on the computer, so I've been diligent about shutting everything down, letting it sit a bit, then restarting.the mount first, then the computer.  I went through something like this during the winter, but plugging the FTDI adapter into a different USB port got it working that time.  No joy this time.  Device Manager says the FTDI driver is working correctly.  Should I just assume that any or all pieces, from the FTDI controller to the CP3 driver, are defective and need to be replaced?  I'm at a loss to explain this or to come up with a solution.  I'm looking for suggestions about something I've overlooked.


Re: Can't connect to mount

Woody Schlom
 

1)      Are you sure the COM port the FTDI serial adapter is assigned to NOW, is the same one you’ve selected in the mount control software?  I ask because you said you switched the USB port the FTDI serial adapter was plugged into.  And whenever you do that, the computer assigns a new COM port to it.  So you need to make sure the COM port selected in the software matches the COM port the FTDI serial adapter is currently plugged into.  And if you move the FTDI serial adapter around to different USB ports, the computer keeps assigning new COM ports – and eventually you run out.  Then you have to delete all the bogus COM ports and start over.

2)      Just for grins, I’d replace each cable – one-at-a-time to see if that makes a difference.  Serial cables are usually pretty solid and dependable.  But USB cables (usually the connectors) are notorious for failing.

 

Woody

 

From: main@ap-gto.groups.io [mailto:main@ap-gto.groups.io] On Behalf Of CurtisC via groups.io
Sent: Monday, July 20, 2020 5:14 PM
To: main@ap-gto.groups.io
Subject: [ap-gto] Can't connect to mount

 

Mach1GTO, CP3 controller.  I cannot connect to my mount.  I've uninstalled-reinstalled the latest V2 driver and FTDI driver.  I installed the latest version of APCC.  I've unplugged-replugged all cables, several times.  This gear has always been picky about turning on the mount power before turning on the computer, so I've been diligent about shutting everything down, letting it sit a bit, then restarting.the mount first, then the computer.  I went through something like this during the winter, but plugging the FTDI driver into a different USB port got it working that time.  No joy this time.  Device Manager says the FTDI driver is working correctly.  Should I just assume that any or all pieces, from the FTDI controller to the CP3 driver, are defective and need to be replaced?  I'm at a loss to explain this or to come up with a solution.  I'm looking for suggestions about something I've overlooked.


Re: Mach2 Keypad

Michael Dolenga
 

Opposite question, will a 2011 keypad sold with a new 900GTO work with the Mach2?

Another question, is the Mach 2 base the same as a 2011 series 900GTO base? Basically, can I use the same tripod?

Last question, how exactly do you get on the waiting list for a Mach 2? I don't see a "notify me" button anywhere on the page for the mount.

Michael



On Wednesday, June 24, 2020, 10:32:45 AM PDT, uncarollo2 <chris1011@...> via groups.io <chris1011@...> wrote:


The newest keypad version will work with CP4/CP5 controllers.

Rolando



-----Original Message-----
From: Dean Jacobsen <deanjacobsen@...>
To: main@ap-gto.groups.io
Sent: Wed, Jun 24, 2020 11:53 am
Subject: Re: [ap-gto] Mach2 Keypad

Will the new update be backward compatible with the older mounts as well?  For instance, if I update my existing keypad to work with the CP5, then can it also be used with my CP3 equipped 900GTO?
--
Dean Jacobsen
http://astrophoto.net/wp/ 
Image Gallery - http://astrophoto.net/wp/image-gallery/
Astrobin - https://www.astrobin.com/users/deanjacobsen/ 


Re: FITS Image Header Issues Using APPM-Help!

lmbrabec@...
 

Great information Michael!  Looks like I updated to Windows 10, Version 1909 on April 15th.  So do I try to go back to the previous version of Windows 10(I'm not sure how to do this)? Thanks for the clue!  What do you think Ray or any other suggestions?  Scott


Can't connect to mount

CurtisC
 
Edited

Mach1GTO, CP3 controller.  I cannot connect to my mount.  I've uninstalled-reinstalled the latest V2 driver and FTDI driver.  I installed the latest version of APCC.  I've unplugged-replugged all cables, several times.  This gear has always been picky about turning on the mount power before turning on the computer, so I've been diligent about shutting everything down, letting it sit a bit, then restarting.the mount first, then the computer.  I went through something like this during the winter, but plugging the FTDI adapter into a different USB port got it working that time.  No joy this time.  Device Manager says the FTDI driver is working correctly.  Should I just assume that any or all pieces, from the FTDI controller to the CP3 driver, are defective and need to be replaced?  I'm at a loss to explain this or to come up with a solution.  I'm looking for suggestions about something I've overlooked.


Re: FITS Image Header Issues Using APPM-Help!

Michael Hambrick <mike.hambrick@...>
 

I am running Windows 10, Version 1909 since February 5, 2020. The latest update was 2020-07 and I installed it last Friday (July 18). The infamous 2020-04 (also flagged as a bad actor by the folks at Diffraction Ltd) was installed on April 14, 2020.


Best Regards

Michael Hambrick
ARLANXEO
TSR Global Manufacturing Support
PO Box 2000
Orange, TX 77631-2000
Phone: +1 (409) 882-2799
email: mike.hambrick@...


Re: FITS Image Header Issues Using APPM-Help!

lmbrabec@...
 

Ray:  I should have added that it says 2019 Microsoft for the version.  Sorry about that!  Scott

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