Date   

Re: UPS delivery - be VERY careful

Steve Reilly <sreilly@...>
 

Let's put this all in perspective. Your personal experiences will differ
regardless of carrier. It's not the service per sey but the individual
that's making the deliveries. I've got a UPS delivery guy I wouldn't trade
for the world. And he treats all his customers the same way and remembers
most of us by name. Things are a little different if he's off or on
vacation. Two Fed Ex drivers will leave the packages in the garage, and DHL
leaves them on the screen porch, all out of harms way. Let's face it, you
have good and not so good delivery persons in all of the services. If the
primary poster is concerned about the treatment of his packages, telling us
here does very little, talk to the carrier. It's the only way you can hope
to "cure" the problem.

Just my opinion of course.

Steve

-----Original Message-----
From: ap-gto@... [mailto:ap-gto@...] On Behalf Of
Joseph Zeglinski
Sent: Wednesday, April 11, 2007 6:27 PM
To: ap-gto@...
Subject: [ap-gto] Re: UPS delivery - be VERY careful

Hi Anthony,

Does the US Postal Service "postman" ring the door bell, every time he
delivers a $10,000 parcel?
If so, I'm with you.

Joe
----- Original Message -----
From: "ayiomamitis" <ayiomami@...>
To: <ap-gto@...>
Sent: Wednesday, April 11, 2007 4:26 PM
Subject: [ap-gto] Re: UPS delivery - be VERY careful


--- In ap-gto@..., Jerry Lodriguss <lists5@...> wrote:

At 02:54 PM 4/10/2007, you wrote:
Before I retired, I used to have a personal business policy of
NEVER using
UPS because of their problematic performance, but I thought they
had now
improved over the years. Well, it's now back to FEDEX, which I had
always used
previously, and rarely (if ever) had any problems.

Well, I just had a nightmare experience with FEDEX delivering my AP
600E mount, so don't trust them either.
Personally, I am a great fan of USPS ... great service, great rates
and never a problem!

Anthony.


Jerry



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see http://groups.yahoo.com/group/ap-gto
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Re: UPS delivery - be VERY careful

 

Joe (and Anthony),
The down side of USPS is that if a package is lost, there is no one central company to deal with. There is the US post office and the post office of the other country. It takes a long time to track something down. We had a situation years ago where both post offices blamed the other. After about 6 months, the package was returned to us. Fortunately, it was an small accessory.

Marj Christen
Astro-Physics, Inc
11250 Forest Hills Road
Machesney Park, IL 61115
Phone: 815-282-1513
Fax: 815-282-9847
www.astro-physics.com
Please include this e-mail with your response.

-----Original Message-----
From: ap-gto@... [mailto:ap-gto@...]On Behalf Of Joseph Zeglinski
Sent: Wednesday, April 11, 2007 5:33 PM
To: ap-gto@...
Subject: [ap-gto] Re: UPS delivery - be VERY careful



Does anybody know of any "insurance limits" or problems, with the USPS or
the couriers? I would hate to go into litigation for years over a $10,000
mount, as they try to figure out whose fault it was. That could be a lot of
lost observing time.

Please comment.

Thanks,
Joe

----- Original Message -----
From: "ayiomamitis" < ayiomami@otenet. <mailto:ayiomami%40otenet.gr> gr>
To: < ap-gto@yahoogroups. <mailto:ap-gto%40yahoogroups.com> com>
Sent: Wednesday, April 11, 2007 5:08 PM
Subject: [ap-gto] Re: UPS delivery - be VERY careful

Dave,

I remember about two years ago when I sent my ST-2k back to SBIG for
service and they ignored my pleads for them to return it using USPS.
They used UPS and of course I got burned with their fees ... over $100
for a 2.5 kg package and I cleared the item through customs myself or,
otherwise, it would have been nearly double that.

I also have other bad experiences with UPS. I must confess that
whenever FedEx was involved, everything was fine without the slightest
problem.

Anyway, I use USPS at each and every possible opportunity. They have
fully earned my loyalty and business!

Anthony.

--- In ap-gto@yahoogroups. <mailto:ap-gto%40yahoogroups.com> com, "Dave McDonald" <dmcdona@...> wrote:

Anthony - there's a difference between UPS and USPS.

Personally, and I'm clearly fortunate, of all shipment to me from
across the
pond, I've never had an ounce of trouble from any of the main
couriers (UPS
and FedEx) or postal services (USPS or An Post - Ireland). Lots of
heartbreak when they give me the Import and Sales tax bill of
course, but
safely delivered goods in one piece.

FWIW

Dave

-----Original Message-----
From: ap-gto@yahoogroups. <mailto:ap-gto%40yahoogroups.com> com [mailto: ap-gto@yahoogroups. <mailto:ap-gto%40yahoogroups.com> com] On
Behalf Of
ayiomamitis
Sent: Wednesday, April 11, 2007 9:26 PM
To: ap-gto@yahoogroups. <mailto:ap-gto%40yahoogroups.com> com
Subject: [ap-gto] Re: UPS delivery - be VERY careful


--- In ap-gto@yahoogroups. <mailto:ap-gto%40yahoogroups.com> com, Jerry Lodriguss <lists5@> wrote:

At 02:54 PM 4/10/2007, you wrote:
Before I retired, I used to have a personal business policy of
NEVER using
UPS because of their problematic performance, but I thought they
had now
improved over the years. Well, it's now back to FEDEX, which I had
always used
previously, and rarely (if ever) had any problems.

Well, I just had a nightmare experience with FEDEX delivering my AP
600E mount, so don't trust them either.
Personally, I am a great fan of USPS ... great service, great rates and
never a problem!

Anthony.


Jerry



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http://groups. <http://groups.yahoo.com/group/ap-gto> yahoo.com/group/ap-gto
Yahoo! Groups Links



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Yahoo! Groups Links




Re: UPS delivery - be VERY careful

Joe Zeglinski
 

Does anybody know of any "insurance limits" or problems, with the USPS or
the couriers? I would hate to go into litigation for years over a $10,000
mount, as they try to figure out whose fault it was. That could be a lot of
lost observing time.

Please comment.

Thanks,
Joe

----- Original Message -----
From: "ayiomamitis" <ayiomami@...>
To: <ap-gto@...>
Sent: Wednesday, April 11, 2007 5:08 PM
Subject: [ap-gto] Re: UPS delivery - be VERY careful


Dave,

I remember about two years ago when I sent my ST-2k back to SBIG for
service and they ignored my pleads for them to return it using USPS.
They used UPS and of course I got burned with their fees ... over $100
for a 2.5 kg package and I cleared the item through customs myself or,
otherwise, it would have been nearly double that.

I also have other bad experiences with UPS. I must confess that
whenever FedEx was involved, everything was fine without the slightest
problem.

Anyway, I use USPS at each and every possible opportunity. They have
fully earned my loyalty and business!

Anthony.

--- In ap-gto@..., "Dave McDonald" <dmcdona@...> wrote:

Anthony - there's a difference between UPS and USPS.

Personally, and I'm clearly fortunate, of all shipment to me from
across the
pond, I've never had an ounce of trouble from any of the main
couriers (UPS
and FedEx) or postal services (USPS or An Post - Ireland). Lots of
heartbreak when they give me the Import and Sales tax bill of
course, but
safely delivered goods in one piece.

FWIW

Dave

-----Original Message-----
From: ap-gto@... [mailto:ap-gto@...] On
Behalf Of
ayiomamitis
Sent: Wednesday, April 11, 2007 9:26 PM
To: ap-gto@...
Subject: [ap-gto] Re: UPS delivery - be VERY careful


--- In ap-gto@..., Jerry Lodriguss <lists5@> wrote:

At 02:54 PM 4/10/2007, you wrote:
Before I retired, I used to have a personal business policy of
NEVER using
UPS because of their problematic performance, but I thought they
had now
improved over the years. Well, it's now back to FEDEX, which I had
always used
previously, and rarely (if ever) had any problems.

Well, I just had a nightmare experience with FEDEX delivering my AP
600E mount, so don't trust them either.
Personally, I am a great fan of USPS ... great service, great rates and
never a problem!

Anthony.


Jerry



To UNSUBSCRIBE, or for general information on the ap-gto list see
http://groups.yahoo.com/group/ap-gto
Yahoo! Groups Links



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Yahoo! Groups Links




Re: UPS delivery - be VERY careful

Joe Mize
 

Living in "Bubbaville" redneck country I'm forced to rely on UPS. I am quite please with their friendly, prompt and coutrious
service...joe :)

------- Original Message -------
From : ayiomamitis[mailto:ayiomami@...]
Sent : 4/11/2007 5:08:00 PM
To : ap-gto@...
Cc :
Subject : RE: [ap-gto] Re: UPS delivery - be VERY careful

Dave,

I remember about two years ago when I sent my ST-2k back to SBIG for
service and they ignored my pleads for them to return it using USPS.
They used UPS and of course I got burned with their fees ... over $100
for a 2.5 kg package and I cleared the item through customs myself or,
otherwise, it would have been nearly double that.

I also have other bad experiences with UPS. I must confess that
whenever FedEx was involved, everything was fine without the slightest
problem.

Anyway, I use USPS at each and every possible opportunity. They have
fully earned my loyalty and business!

Anthony.

--- In ap-gto@..., "Dave McDonald" <dmcdona@...> wrote:

Anthony - there's a difference between UPS and USPS.

Personally, and I'm clearly fortunate, of all shipment to me from
across the
pond, I've never had an ounce of trouble from any of the main
couriers (UPS
and FedEx) or postal services (USPS or An Post - Ireland). Lots of
heartbreak when they give me the Import and Sales tax bill of
course, but
safely delivered goods in one piece.

FWIW

Dave

-----Original Message-----
From: ap-gto@... [ mailto:ap-gto@...] On
Behalf Of
ayiomamitis
Sent: Wednesday, April 11, 2007 9:26 PM
To: ap-gto@...
Subject: [ap-gto] Re: UPS delivery - be VERY careful


--- In ap-gto@..., Jerry Lodriguss <lists5@> wrote:

At 02:54 PM 4/10/2007, you wrote:
Before I retired, I used to have a personal business policy of
NEVER using
UPS because of their problematic performance, but I thought they
had now
improved over the years. Well, it's now back to FEDEX, which I had
always used
previously, and rarely (if ever) had any problems.

Well, I just had a nightmare experience with FEDEX delivering my AP
600E mount, so don't trust them either.
Personally, I am a great fan of USPS ... great service, great rates and
never a problem!

Anthony.


Jerry



To UNSUBSCRIBE, or for general information on the ap-gto list see
http://groups.yahoo.com/group/ap-gto
Yahoo! Groups Links



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Re: UPS delivery - be VERY careful

Joe Zeglinski
 

Hi Anthony,

Does the US Postal Service "postman" ring the door bell, every time he
delivers a $10,000 parcel?
If so, I'm with you.

Joe

----- Original Message -----
From: "ayiomamitis" <ayiomami@...>
To: <ap-gto@...>
Sent: Wednesday, April 11, 2007 4:26 PM
Subject: [ap-gto] Re: UPS delivery - be VERY careful


--- In ap-gto@..., Jerry Lodriguss <lists5@...> wrote:

At 02:54 PM 4/10/2007, you wrote:
Before I retired, I used to have a personal business policy of
NEVER using
UPS because of their problematic performance, but I thought they
had now
improved over the years. Well, it's now back to FEDEX, which I had
always used
previously, and rarely (if ever) had any problems.

Well, I just had a nightmare experience with FEDEX delivering my AP
600E mount, so don't trust them either.
Personally, I am a great fan of USPS ... great service, great rates
and never a problem!

Anthony.


Jerry



To UNSUBSCRIBE, or for general information on the ap-gto list
see http://groups.yahoo.com/group/ap-gto
Yahoo! Groups Links




M40 / Winnecke 4

ayiomamitis
 

Dear Friends,

Perhaps the strangest entry in Messier's catalog is M40 which is also known as the double star Winnecke 4. Although some interesting and attractive galaxies exist in the immediate area, they are too faint to have been visible with Messier's equipment and, as such, something else must have distracted Messier for him to catalogue this entry. Anyway, I was delighted to have captured a very faint and dim galaxy in the immediate vicinity of WNC 4 and which is around mag 17.4!

For those interested, please see http://www.perseus.gr/Astro-DSO-M40.htm .... taken under noticeable winds and seeing which fluctuated dramatically.

Clear skies!

Anthony.


Re: UPS delivery - be VERY careful

ayiomamitis
 

Dave,

I remember about two years ago when I sent my ST-2k back to SBIG for
service and they ignored my pleads for them to return it using USPS.
They used UPS and of course I got burned with their fees ... over $100
for a 2.5 kg package and I cleared the item through customs myself or,
otherwise, it would have been nearly double that.

I also have other bad experiences with UPS. I must confess that
whenever FedEx was involved, everything was fine without the slightest
problem.

Anyway, I use USPS at each and every possible opportunity. They have
fully earned my loyalty and business!

Anthony.

--- In ap-gto@..., "Dave McDonald" <dmcdona@...> wrote:

Anthony - there's a difference between UPS and USPS.

Personally, and I'm clearly fortunate, of all shipment to me from
across the
pond, I've never had an ounce of trouble from any of the main
couriers (UPS
and FedEx) or postal services (USPS or An Post - Ireland). Lots of
heartbreak when they give me the Import and Sales tax bill of
course, but
safely delivered goods in one piece.

FWIW

Dave

-----Original Message-----
From: ap-gto@... [mailto:ap-gto@...] On
Behalf Of
ayiomamitis
Sent: Wednesday, April 11, 2007 9:26 PM
To: ap-gto@...
Subject: [ap-gto] Re: UPS delivery - be VERY careful


--- In ap-gto@..., Jerry Lodriguss <lists5@> wrote:

At 02:54 PM 4/10/2007, you wrote:
Before I retired, I used to have a personal business policy of
NEVER using
UPS because of their problematic performance, but I thought they
had now
improved over the years. Well, it's now back to FEDEX, which I had
always used
previously, and rarely (if ever) had any problems.

Well, I just had a nightmare experience with FEDEX delivering my AP
600E mount, so don't trust them either.
Personally, I am a great fan of USPS ... great service, great rates and
never a problem!

Anthony.


Jerry



To UNSUBSCRIBE, or for general information on the ap-gto list see
http://groups.yahoo.com/group/ap-gto
Yahoo! Groups Links


Re: UPS delivery - be VERY careful

davidjmcdonald
 

Anthony - there's a difference between UPS and USPS.

Personally, and I'm clearly fortunate, of all shipment to me from across the
pond, I've never had an ounce of trouble from any of the main couriers (UPS
and FedEx) or postal services (USPS or An Post - Ireland). Lots of
heartbreak when they give me the Import and Sales tax bill of course, but
safely delivered goods in one piece.

FWIW

Dave

-----Original Message-----
From: ap-gto@... [mailto:ap-gto@...] On Behalf Of
ayiomamitis
Sent: Wednesday, April 11, 2007 9:26 PM
To: ap-gto@...
Subject: [ap-gto] Re: UPS delivery - be VERY careful


--- In ap-gto@..., Jerry Lodriguss <lists5@...> wrote:

At 02:54 PM 4/10/2007, you wrote:
Before I retired, I used to have a personal business policy of
NEVER using
UPS because of their problematic performance, but I thought they
had now
improved over the years. Well, it's now back to FEDEX, which I had
always used
previously, and rarely (if ever) had any problems.

Well, I just had a nightmare experience with FEDEX delivering my AP
600E mount, so don't trust them either.
Personally, I am a great fan of USPS ... great service, great rates and
never a problem!

Anthony.


Jerry



To UNSUBSCRIBE, or for general information on the ap-gto list see
http://groups.yahoo.com/group/ap-gto
Yahoo! Groups Links


Re: UPS delivery - be VERY careful

ayiomamitis
 

--- In ap-gto@..., "brian_clever" <brian_clever@...> wrote:
Brian,

I completely agree with this. Unfortunately USPS has size and
weight limits that make them not an option for a lot of
astro gear :(
I have everyone locally (in Greece) hooked on the services of USPS.
Since the post office is involved, it also means customs clearance by
the local post office clerk for a mere 5 euro flat fee (i.e around
$6.50) and also home delivery! ;-)

As for the weight limitations, it is quite high at around 65 lbs. For
EMS and two-day global express guaranteed, I recall something like 44 lbs.

For both my AP160 and AP1200GTO, each box was under the 44 lb limit
and I did not have any problems. I am expecting a Mach1GTO this month
and I am almost certain it will fall within these limits as well.

I have been using USPS for all of my equipment purchases during the
past few years and I cannot recommend them enough!

Anthony.


Regards,
Brian C.

--- In ap-gto@..., "ayiomamitis" <ayiomami@> wrote:

--- In ap-gto@..., Jerry Lodriguss <lists5@> wrote:

At 02:54 PM 4/10/2007, you wrote:
Before I retired, I used to have a personal business policy
of
NEVER using
UPS because of their problematic performance, but I thought they
had now
improved over the years. Well, it's now back to FEDEX, which I
had
always used
previously, and rarely (if ever) had any problems.

Well, I just had a nightmare experience with FEDEX delivering my
AP
600E mount, so don't trust them either.
Personally, I am a great fan of USPS ... great service, great rates
and never a problem!

Anthony.


Jerry


Re: UPS delivery - be VERY careful

brian_clever <brian_clever@...>
 

I completely agree with this. Unfortunately USPS has size and
weight limits that make them not an option for a lot of
astro gear :(

Regards,
Brian C.

--- In ap-gto@..., "ayiomamitis" <ayiomami@...> wrote:

--- In ap-gto@..., Jerry Lodriguss <lists5@> wrote:

At 02:54 PM 4/10/2007, you wrote:
Before I retired, I used to have a personal business policy
of
NEVER using
UPS because of their problematic performance, but I thought they
had now
improved over the years. Well, it's now back to FEDEX, which I
had
always used
previously, and rarely (if ever) had any problems.

Well, I just had a nightmare experience with FEDEX delivering my
AP
600E mount, so don't trust them either.
Personally, I am a great fan of USPS ... great service, great rates
and never a problem!

Anthony.


Jerry


Re: UPS delivery - be VERY careful

ayiomamitis
 

--- In ap-gto@..., Jerry Lodriguss <lists5@...> wrote:

At 02:54 PM 4/10/2007, you wrote:
Before I retired, I used to have a personal business policy of
NEVER using
UPS because of their problematic performance, but I thought they
had now
improved over the years. Well, it's now back to FEDEX, which I had
always used
previously, and rarely (if ever) had any problems.

Well, I just had a nightmare experience with FEDEX delivering my AP
600E mount, so don't trust them either.
Personally, I am a great fan of USPS ... great service, great rates
and never a problem!

Anthony.


Jerry


NGC 2419: The Intergalactic Wanderer

ayiomamitis
 

Dear Friends,

One of the most distant globular clusters in our galaxy is NGC 2419 (aka Intergalactic Wonderer and Intergalactic Tramp). There was some ambiguity as to whether this cluster lying at a distance of 300,000 light-years away was extragalactic or not but it has now been confirmed to be a member of our galaxy. It is somewhat dim at magnitude 10.3.

For anyone interested, here is a 2-hr total exposure based on LRGB layering: http://www.perseus.gr/Astro-DSO-NGC-2419.htm taken under noticeable winds and very volatile seeing.

Clear skies!

Anthony.


Re: Balance of an AP 1200

Joe Zeglinski
 

Hi Keith,

Glad you are aboard. As an engineer, I know that a good answer is
sometimes not as valuable as a good question. The latter promotes discussion,
and produces different, possibly better solutions, and generally keeps us out
of trouble.
You certainly brought up an interesting question, and I was interested in the
discussion that followed.

Best regards,
Joe

----- Original Message -----
From: "Keith" <esteskkkk@...>
To: <ap-gto@...>
Sent: Tuesday, April 10, 2007 10:26 PM
Subject: [ap-gto] Re: Balance of an AP 1200


Well, Not all of us had the opportunity to develop our natural
intelligence! So when I have the help of people like you and Roland to
pull off incredible feats, I just like to be appreciative. At least I
can say I'm raising the next generation.

Peace!

Keith,

--- In ap-gto@..., "Joseph Zeglinski" <J.Zeglinski@...>
wrote:

... You're welcome ... ;-)


Re: Balance of an AP 1200

Keith <esteskkkk@...>
 

Well, Not all of us had the opportunity to develop our natural
intelligence! So when I have the help of people like you and Roland to
pull off incredible feats, I just like to be appreciative. At least I
can say I'm raising the next generation.

Peace!

Keith,

--- In ap-gto@..., "Joseph Zeglinski" <J.Zeglinski@...>
wrote:

... You're welcome ... ;-)


----- Original Message -----
From: "Keith" <esteskkkk@...>
To: <ap-gto@...>
Sent: Tuesday, April 10, 2007 11:55 AM
Subject: [ap-gto] Re: Balance of an AP 1200


Thanks, Wont worry about it. I was just wondering if it had an
effect. Thank god for all the enginers of the world:-)

Keith,


Re: UPS delivery - be VERY careful

Joe Zeglinski
 

Hi Greg,

The COD was to cover Canadian sales taxes (GST & PST), as well as a
relatively small, perhaps reasonable, UPS brokerage service fee (and GST) of
about $150 CDN.

I posted this lament about UPS because the latest production of AP900
mounts is going out - some outside of the USA - and I wanted to help others in
our group get proper delivery.
Obviously, if the AP900 is being delivered to an office, the driver is likely
to see the receptionist.

The UPS supervisor called to apologize for "his driver" - I had to remind
him TWO drivers screwed up the same way on the same delivery. Hopefully, the
internal memo has gone out, and you will get the driver knocking on your door,
even if you decide to prepay the COD charges.
If you are outside the USA, you will get a phone call from UPS customs
clearance brokers at the border, since the "value of goods" imported is larger
than $500. If you are in the USA, and there are no extra charges, the driver
might still simply abandon your $10,000 AP900, on your front steps - or
somebody else's, if he doesn't check the address too closely.

One thing the AP's Export Clearance document states is to:
"Contact consignee upon arrival of shipment". UPS didn't think "contact"
applied to "arrival at my door".

I am ecstatic about is the AP900 itself, which is both massive, but still
fairly light to carry (in sections), compared to others. Glad my eyes weren't
so large - I did not go for the much larger AP1200 - tempted, but the back
wouldn't survive regular field transport.
The mount is a thing of beauty to behold.
Very well done Roland.

The paperwork at Astro physics was handled expeditiously, and the mount
was very well packed.
Thanks Daleen.

One tiny thing to watch out for, in your excitement to unpack, there was a
small "unlabelled" 2 inch envelope, containing two thumb screws as an optional
way of securing the GTOCP3 box, instead of set screws. It took a day to
realize what they were for. I almost missed it among all the plastic packing
peanuts, and it could have been thrown out. It should probably be put in the
Hand Controller box, or at least a larger, more obvious, envelope.

Good luck,
Joe

----- Original Message -----
From: "Salyer" <salyer@...>
To: <ap-gto@...>
Sent: Tuesday, April 10, 2007 3:14 PM
Subject: Re: [ap-gto] UPS delivery - be VERY careful


Sorry to hear about your experience. I've got an AP900 on the way.
Why was there a COD?

Greg


Re: Balance of an AP 1200

Wiggins, Rick
 

Hi Roland,
You beat me to the punch line. No difference at all to the center of
the fulcrum arm assuming no deflection (I think a safe assumption
for your mount). Since I am writing, here are the main
considerations I have found.
1. Are there positions that are more friendly to your cables and
other equipment interference considerations? This is the main
consideration and I try to position the counterweight knob where it
won't catch cables.
2. One can use the smaller weight close to the center to have a more
sensitive fine tuning balance mechanism. I haven't found this
necessary with AP mounts.
3. Depending on your setup, various positions may be less likely to
interact with your cranium (knot on the noggin).
Cheers,
Rick


--- In ap-gto@..., chris1011@... wrote:

In a message dated 4/10/2007 8:23:07 AM Central Daylight Time,
jmize@...
writes:


It's easier to move the weights chooked up, less leverage for
the motors to
overcome...joe :)
Actually, the leverage would be the same. 1lb at 10 inches = 1/2
lb at 20".
Both have a rating of 10 inch-lb. The motors do not see the torque
of a
counterweight because it is balanced by the weight of the scope,
so there is a net
zero torque on the gears and motor. The motor only sees the
friction of the
combined weight of scope and counterweights acting on the
bearings. The bearings
are so efficient that a few lb. difference in total weight does
not really show
up in the motor load.

Rolando


**************************************
See what's free at
http://www.aol.com.


[Non-text portions of this message have been removed]


Re: UPS delivery - be VERY careful

Salyer <salyer@...>
 

Sorry to hear about your experience. I've got an AP900 on the way. Why was there a COD?

Greg

At 02:54 PM 4/10/2007, you wrote:

Hi,

I just wanted to warn folks about putting too much faith in the way some
couriers deliver expensive goods to you - like your brand new, very expensive
telescope mount. My AP900 just arrived - in two (unexpected) deliveries - what
a UPS fiasco!

I received a phone call from UPS at customs, that my 5 box AP shipment was
being cleared, and because it was over the UPS policy of goods exceeding $500
in declared value, UPS calls to see if you wanted to (optionally) "prepay your
C.O.D." by phone.

DO NOT DO THIS !

First, if you do anyway, phone them back locally, yourself, since you
can't be sure WHO is really calling you for your personal credit card number.

Second, if you prepay them the C.O.D., to save the small flat $4.68 (?)
fee, to save the card hassle later, the driver then has no reason to ring your
doorbell.
Unaware of this, I made that mistake.

On the Easter weekend, after being told that delivery would definitely NOT
be until AFTER the weekend, on Monday, and also previously confirmed by UPS
that they do NOT make deliveries on weekends, the "first" UPS driver showed up
Easter Saturday morning, and left just one of the five, AP900 boxes, on the
front porch, and quickly disappeared - no yellow tag saying it was a partial
delivery, no UPS paperwork on the carton of course (except for the label), the
UPS driver did NOT even have the courtesy of ringing the doorbell, while I was
home and having breakfast, to WARN me that my expensive package was sitting in
plain view on the front porch! What if I were out of town, visiting family at
Easter, or gone shopping, fully confident that, there would be no way the
shipment was to arrive before the agreed upon date?
Seems UPS "driver time" is much more valuable than my over $10,000 item, left
sitting on the porch!

Now wise to their careless or inept habits, I kept a lookout through the
window, for more of the 5 boxes in that one AP shipment, to arrive on Monday.
Sure enough, UPS driver #2 dropped the 4 remaining AP900 cartons, on the front
porch - and yes, once again, took off without ringing the doorbell.
Why should he - the C.O.D was already prepaid, so no reason to greet the
customer, and WARN him about the extremely expensive boxes piled on the front
porch!

I wonder how these two UPS drivers would feel if their car dealer, or car
repair mechanic, drop off their brand new car on the street in front of the
house, with the keys in the ignition, doors unlocked? A new Saturn vehicle
would come close to the cost of an AP900, in comparison.

If you use UPS "STANDARD" delivery - least expensive, 3 day delivery - the
package should only come on a weekday (unless UPS screws up, once again). All
the other, special, more expensive EXPRESS, etc. two day shipments, CAN be
delivered on a Saturday - mine was the STANDARD, but the UPS drivers are
easily confused, it seems. So, be careful about using these premium services -
which could come on a weekend.

Before I retired, I used to have a personal business policy of NEVER using
UPS because of their problematic performance, but I thought they had now
improved over the years. Well, it's now back to FEDEX, which I had always used
previously, and rarely (if ever) had any problems.

Bottom line: DO NOT prepay the C.O.D. - this FORCES the driver to ring
your doorbell to collect the credit card payment for the UPS service fee. If
he takes off before you can get to your front door - damn they're quick, in a
hurry - then they would NOT just leave your $10,000 packages sitting, in plain
public view, on the front porch! Besides, they would make two more agreed upon
delivery retries. Otherwise, you may have to reclaim your AP mount from the
local "fence".

P.S.
The AP paperwork clearly states "Contact the consignee upon arrival of
shipment". Well, UPS did, from somewhere along the border, but only to ask for
their C.O.D. fee prepayment, if I wanted to do that.
BAD MISTAKE !

Joe




Re: UPS delivery - be VERY careful

Jerry Lodriguss
 

At 02:54 PM 4/10/2007, you wrote:
Before I retired, I used to have a personal business policy of NEVER using
UPS because of their problematic performance, but I thought they had now
improved over the years. Well, it's now back to FEDEX, which I had always used
previously, and rarely (if ever) had any problems.

Well, I just had a nightmare experience with FEDEX delivering my AP 600E mount, so don't trust them either.

Jerry


UPS delivery - be VERY careful

Joe Zeglinski
 

Hi,

I just wanted to warn folks about putting too much faith in the way some
couriers deliver expensive goods to you - like your brand new, very expensive
telescope mount. My AP900 just arrived - in two (unexpected) deliveries - what
a UPS fiasco!

I received a phone call from UPS at customs, that my 5 box AP shipment was
being cleared, and because it was over the UPS policy of goods exceeding $500
in declared value, UPS calls to see if you wanted to (optionally) "prepay your
C.O.D." by phone.

DO NOT DO THIS !

First, if you do anyway, phone them back locally, yourself, since you
can't be sure WHO is really calling you for your personal credit card number.

Second, if you prepay them the C.O.D., to save the small flat $4.68 (?)
fee, to save the card hassle later, the driver then has no reason to ring your
doorbell.
Unaware of this, I made that mistake.

On the Easter weekend, after being told that delivery would definitely NOT
be until AFTER the weekend, on Monday, and also previously confirmed by UPS
that they do NOT make deliveries on weekends, the "first" UPS driver showed up
Easter Saturday morning, and left just one of the five, AP900 boxes, on the
front porch, and quickly disappeared - no yellow tag saying it was a partial
delivery, no UPS paperwork on the carton of course (except for the label), the
UPS driver did NOT even have the courtesy of ringing the doorbell, while I was
home and having breakfast, to WARN me that my expensive package was sitting in
plain view on the front porch! What if I were out of town, visiting family at
Easter, or gone shopping, fully confident that, there would be no way the
shipment was to arrive before the agreed upon date?
Seems UPS "driver time" is much more valuable than my over $10,000 item, left
sitting on the porch!

Now wise to their careless or inept habits, I kept a lookout through the
window, for more of the 5 boxes in that one AP shipment, to arrive on Monday.
Sure enough, UPS driver #2 dropped the 4 remaining AP900 cartons, on the front
porch - and yes, once again, took off without ringing the doorbell.
Why should he - the C.O.D was already prepaid, so no reason to greet the
customer, and WARN him about the extremely expensive boxes piled on the front
porch!

I wonder how these two UPS drivers would feel if their car dealer, or car
repair mechanic, drop off their brand new car on the street in front of the
house, with the keys in the ignition, doors unlocked? A new Saturn vehicle
would come close to the cost of an AP900, in comparison.

If you use UPS "STANDARD" delivery - least expensive, 3 day delivery - the
package should only come on a weekday (unless UPS screws up, once again). All
the other, special, more expensive EXPRESS, etc. two day shipments, CAN be
delivered on a Saturday - mine was the STANDARD, but the UPS drivers are
easily confused, it seems. So, be careful about using these premium services -
which could come on a weekend.

Before I retired, I used to have a personal business policy of NEVER using
UPS because of their problematic performance, but I thought they had now
improved over the years. Well, it's now back to FEDEX, which I had always used
previously, and rarely (if ever) had any problems.

Bottom line: DO NOT prepay the C.O.D. - this FORCES the driver to ring
your doorbell to collect the credit card payment for the UPS service fee. If
he takes off before you can get to your front door - damn they're quick, in a
hurry - then they would NOT just leave your $10,000 packages sitting, in plain
public view, on the front porch! Besides, they would make two more agreed upon
delivery retries. Otherwise, you may have to reclaim your AP mount from the
local "fence".

P.S.
The AP paperwork clearly states "Contact the consignee upon arrival of
shipment". Well, UPS did, from somewhere along the border, but only to ask for
their C.O.D. fee prepayment, if I wanted to do that.
BAD MISTAKE !

Joe


Re: Balance of an AP 1200

Joe Zeglinski
 

... You're welcome ... ;-)

----- Original Message -----
From: "Keith" <esteskkkk@...>
To: <ap-gto@...>
Sent: Tuesday, April 10, 2007 11:55 AM
Subject: [ap-gto] Re: Balance of an AP 1200


Thanks, Wont worry about it. I was just wondering if it had an
effect. Thank god for all the enginers of the world:-)

Keith,