Re: APCC new install error
You probably may not see the Eltima install window, especially if it is failing to register its ActiveX control. We don't have any control over the Eltima installer, but we have seen more install failures in devices that lack native COM port hardware, like some brands of small form factor mini PCs (e.g. an Intel NUC). I suspect there is a missing Windows DLL used by the Eltima ActiveX control, thus the control fails to register. Unfortunately, Eltima has not been able to provide a 100% guaranteed solution yet.toggle quoted messageShow quoted text
However, if you haven't already, it is important to install all of the manufacturer's drivers for your device and make sure Windows is up to date, including any optional updates. After doing this uninstall APCC from Control Panel, then reinstall it.