Re: APCC new install error


Dale Ghent
 

Ray would likely have deeper knowledge of what might (not) be happening here. The only remaining thing I can think of is that anti-virus is pulling shenanigans. Are you running anything other than the stock Windows Defender? If so, I would try disabling it temporarily while installing APCC. I presume you're running Windows 10?

On Dec 14, 2021, at 22:29, midmoastro <teche70@...> wrote:

checking the error log first, I do see the following:

GetCurrentUtcOffset, Current Time Zone offset for '(UTC-06:00) Central Time (US & Canada)' is -6
0000020 2021-12-14 21:22:49.173: Info, Async Window, <*closing*>
0000021 2021-12-14 21:22:50.005: Info, TimedMsgBox, Timeout (msecs): 5000, Message: Error creating virtual port 1 control: Class not registered (Exception from HRESULT: 0x80040154 (REGDB_E_CLASSNOTREG))
0000022 2021-12-14 21:22:55.015: Info, TimedMsgBox, NO USER RESPONSE: Using default button 1
0000023 2021-12-14 21:22:55.016: Info, TimedMsgBox, Button 2 clicked (&OK). Result code OK
0000024 2021-12-14 21:22:55.017: Info, TimedMsgBox, CLOSING: OK, Original Message: Error creating virtual port 1 control: Class not registered (Exception from HRESULT: 0x80040154 (REGDB_E_CLASSNOTREG))
0000025 2021-12-14 21:22:55.024: Info, Environmental, EnablePolling = True
0000026 2021-12-14 21:22:55.025: Info, Environmental, Polling Interval = 10 (secs)
0000027 2021-12-14 21:22:55.027: Info, Environmental, DeviceType = THUM
0000028 2021-12-14 21:22:55.068: Error, THUM, Error Reading THUM = 2

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