Re: APPC - Error Message Virtual Port #APCC


Ray Gralak
 

Hi Alain,

APCC executes Eltima's installer as part of the installation process, but has no control over the Eltima installation itself. I think the issue may be a conflict between the version of Eltima that APCC uses and some other product that is ( or was) installed on the computer. So far, the only solution that I have seen work is to reinstall Windows on the computer, but I am hoping there is another solution.

In order to help identify the problem, we will need to contact Eltima with some information. I will email you at your gmail address to get started with this.

-Ray

-----Original Message-----
From: main@ap-gto.groups.io [mailto:main@ap-gto.groups.io] On Behalf Of alain.prette@gmail.com
Sent: Sunday, October 31, 2021 5:27 AM
To: main@ap-gto.groups.io
Subject: Re: [ap-gto] APPC - Error Message Virtual Port #APCC

Hello Ray,
i'm ahead of the search for the error and ... i believe that the Eltima's driver isn't installed

An idea ?

Regards,

Alain

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