Joe Zeglinski said:
We are somewhat the opposite. By far I prefer to read on line, especially since something will trigger a thought, and I can do a text search in seconds rather than paging through … well, pages.
In this case my issue was I did not realize the help file was useful. Most software I get the help file is somewhere from empty to a copy of the manual – if there even is a manual. All too often it is a “just run it, it will be obvious” attitude.
I do have a printer. Have to print UPS labels on something. 😊
I’m old. And I went to school. 😊
Sometimes I even went to class. Though I confess to taking Astronomy 101 as a General Educational Elective (as opposed to say, Art History, in which I might have committed suicide).
I really do like reading manuals. My earliest professional computer work was with DEC VMS, and it had a huge Orange Wall of binders of manuals (yes, paper, but who imagined Kindles then). Now you get most products with a “quick start guide”, often in bad translations and obsolete by when you get it.
Glad to see AP actually HAS manuals. Well, and Help Files. Mea Culpa.
A big problem I have with manuals is they often are bad at “why”. They frequently tell you “what”, sometimes “how”, but rarely explain the rationale behind it. Got to give AP credit – their manuals (and help) come much closer to injecting “Why” in there (you could always add a bit more, of course).