Re: APCC Pro appears to have crashed and all settings reverted back to factory settings #APCC


Dale Ghent
 

The answer to what happened is at the bottom of your 2nd log file:

0805685 2021-07-110849564 2021-07-11 06:34:13.743:     Severe,  Command Thread, FindFreeQacIndex: no free entries!
0849565 2021-07-11 06:34:14.090:      Debug,  Command Thread, TX = '#:GP#'
0849566 2021-07-11 06:34:25.933:  Exception,                , Exception of type 'System.OutOfMemoryException' was thrown.
0849567 2021-07-11 06:34:25.933:     Severe,  Command Thread, FindFreeQacIndex: no free entries!
0849568 2021-07-11 06:34:27.138:  Exception,  Command Thread, Exception of type 'System.OutOfMemoryException' was thrown.

APCC Pro was unable to allocate memory so it did the normal thing for an app in such a situation and crashed/quit. I reckon that the same thing happened with your capture app.

The question that remains is why your system had so much memory pressure that an app could not allocate more. Unless you have something that actively monitors and records memory usage then this will likely remain a mystery. You might get lucky and find hints in the Windows events log, though. 


On Jul 11, 2021, at 07:44, Chris White <chris.white@...> wrote:

I awoke this morning to find my capture software and APCC Pro had closed.  Neither was frozen or anything, just the apps were not active.  PHD2, Pegasus Power Box, Planetary, etc... were all open, so the computer didnt do an update or anything.

When I opened APCC Pro this morning all settings had reverted back to the factory settings.  All of my mount info, horizon info, modeling etc is gone.  I know some of this is recoverable as the profiles for horzon/model are saved. 

I have no idea what went wrong.  I've attached the log so maybe someone can help me out, or Ray can take a look.  I'm hoping there is a way to reload all of my APCC Pro settings as I dont want to have to go through all that setup again.  Also, hoping to understand what went wrong and why the program crashed in the first place. 

https://www.dropbox.com/s/q801oczubf90h3t/APCC-2021-05-10-183306.txt?dl=0

Thank you,

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