I’m not entirely
positive I understand your question, but I think you’re
asking about whether we’re filling orders. Since March 23,
only Roland, Marj, and I are working at Astro-Physics. Our
outstanding office and tech support crew are working from
home, and one of our assembly folks has been doing initial
assembly of Mach2s at home. The remainder of our staff –
our amazing machinists, finishing folks, assemblers, and
shipping expert – are not allowed to work at this time,
meaning production is completely stalled. We’re crossing
our fingers that our region will meet the goals that will
permit us to bring these folks back into the shop on June 1,
but that is very much up in the air.
With only the 3 of us
in the shop we are doing what we can. We’re filling and
shipping any orders we’re able, including accessories we
have on the shelf (such as counterweights). Roland is doing
all final assembly and testing of scopes and mounts. Marj
and I have done some assembly of accessories as we’ve run
out of shelf stock. This is all work that would normally be
done by 10 other people who are experts and more efficient.
Consequently, orders that require extra assembly or
testing, especially uncommon items, are on hold at present.
A polar scope, for example, requires handling and testing by
Roland, however he’s been buried with 92mm Stowaways and
Mach2GTOs for the last 2 months.
We understand this is
a frustrating situation for you, and I apologize for the
delays. We appreciate your understanding.
On Behalf Of Tom Blahovici
Sent: Friday, May 15, 2020 11:59 PM
Subject: Re: [ap-gto] Mach2 Status Update