I have gone through the setup documentation again and yes, the issue is the COM port. But I think the problem is with my laptop.
In my Device Manager I have no Ports listed. There is actually no section titled "Ports (COM & LPT). I have gone to Actions and tried to Add, but get nothing.
In APCC, I have no ports listed, and I have tried to Refresh Ports. Nothing, as expected.
When I was setting up APCC, I clicked on the magnifier, which showed one GTO. I selected that and the IP address was automatically filled.
So I have to resolve the fact that there are no Comm ports in Device Manager. I see that there are a few firmware and BIOS updates for the laptop. I will download and install those and see if anything is fixed. Its odd. The laptop is less than one year old.
Thanks for the guidance so far.
Now, how do I edit the Subject Line?