Steve,

It's a third party DLL that gets installed by APCC (like a C++ DLL from
Microsoft, or the .NetFramework).

I don't have the source code for it nor am I setup for system level
debugging on my computer so I can't help you with debugging a low
system-level Windows BSOD. Probably the only support you can get for a BSOD
is from Eltima, whose engineers will likely want you to give them the
windows dump file. The BSOD could be caused by many things, including having
used 3rd-party registry and system cleaners in the past, or some other DLL
that is interfering. I believe that only Eltima engineers would be able to
identify the driver's crash point with what line of code in their driver
caused it.

-Ray Gralak
Author of APCC (Astro-Physics Command Center):
http://www.astro-physics.com/index.htm?products/accessories/software/apcc/ap
cc
Author of PEMPro: http://www.ccdware.com
Author of Astro-Physics V2 ASCOM Driver: http://www.gralak.com/apdriver
Author of PulseGuide: http://www.pulseguide.com
Author of Sigma: http://www.gralak.com/sigma

> -----Original Message-----
> From: ap-gto@... [mailto:ap-gto@...]
> Sent: Wednesday, June 22, 2016 5:28 AM
> To: ap-gto@...
> Subject: RE: [ap-gto] vserial7.sys BSOD
>
>
>
> Ray,
>
> I'm a little confused. Is vserial7 a driver that is installed with APCC?
See
>
> And shouldn't it be updated via Windows update if it's listed under
Windows
> drivers?
>
> Thanks,
>
> Steve
>
> From: ap-gto@... [mailto:ap-gto@...]
> Sent: Wednesday, June 22, 2016 8:24 AM
> To: ap-gto@...
> Subject: RE: [ap-gto] vserial7.sys BSOD
>
> Chris/Steve,
>
> I would not go to the Solvusoft web site or use their products. Norton
> blocked the site as dangerous when I tried to go to it. AVG confirms:
>
> https://safeweb.norton.com/report/show?url=solvusoft.com
>
>
http://www.avgthreatlabs.com/us-en/website-safety-reports/domain/solvusoft.c
> om
>
> Also, a little research shows that there have been some weird licensing
> issues reported by some users (e.g. licenses expiring prematurely, etc.)
>
>
http://answers.microsoft.com/en-us/windows/forum/windows8_1-performance/are-
> solvusoft-products-safe/16248403-5608-47ff-85c8-9088537f1d7a
>
> -Ray Gralak
> Author of APCC (Astro-Physics Command Center):
>
http://www.astro-physics.com/index.htm?products/accessories/software/apcc/ap
> cc
> Author of PEMPro: http://www.ccdware.com
> Author of Astro-Physics V2 ASCOM Driver: http://www.gralak.com/apdriver
> Author of PulseGuide: http://www.pulseguide.com
> Author of Sigma: http://www.gralak.com/sigma
>
> > -----Original Message-----
> > From: ap-gto@... <mailto:ap-gto@...>
> [mailto:ap-gto@...]
> > Sent: Wednesday, June 22, 2016 5:07 AM
> > To: ap-gto@... <mailto:ap-gto@...>
> > Subject: RE: [ap-gto] vserial7.sys BSOD
> >
> >
> >
> > Thanks guys, I'll look into both links.
> >
> >
> >
> > Steve
> >
> >
> >
> >
> >
> > From: ap-gto@... <mailto:ap-gto@...>
> [mailto:ap-gto@...] Sent:
> Tuesday,
> > June 21, 2016 11:05 PM
> > To: ap-gto@... <mailto:ap-gto@...>
> > Subject: RE: [ap-gto] vserial7.sys BSOD
> >
> >
> >
> >
> >
> > This might help with Eltima driver BSOD's:
> >
> >
>
http://www.solvusoft.com/en/files/bsod-blue-screen-error/sys/windows/eltima-
> > software/eltima-virtual-serial-ports/evserial-sys/
> >
> > Christopher Erickson
> > Consulting Engineer
> > Summit Kinetics
> > Waikoloa, HI 96738
> > www.summitkinetics.com <http://www.summitkinetics.com>
> >
> > -----Original Message-----
> > From: ap-gto@... <mailto:ap-gto@...>
> [mailto:ap-gto@...]
> > Sent: Tuesday, June 21, 2016 4:07 PM
> > To: ap-gto@... <mailto:ap-gto@...>
> > Subject: RE: [ap-gto] vserial7.sys BSOD
> >
> > Steve,
> >
> > Contact Eltima support (http://www.eltima.com/). They are the vendor of
> that
> > driver.
> >
> > -Ray Gralak
> > Author of APCC (Astro-Physics Command Center):
> >
>
http://www.astro-physics.com/index.htm?products/accessories/software/apcc/ap
> > cc
> > Author of PEMPro: http://www.ccdware.com
> > Author of Astro-Physics V2 ASCOM Driver: http://www.gralak.com/apdriver
> > Author of PulseGuide: http://www.pulseguide.com
> > Author of Sigma: http://www.gralak.com/sigma
> >
> > > -----Original Message-----
> > > From: ap-gto@yahoogr oups.com <mailto:ap-gto@...>
> [mailto:ap-
> > gto@... <mailto:gto@...> ]
> > > Sent: Tuesday, June 21, 2016 5:08 PM
> > > To: ap-gto@... <mailto:ap-gto@...>
> > > Subject: [ap-gto] vserial7.sys BSOD
> > >
> > >
> > >
> > > Seems lately if I connect TheSkyX to my mount using a virtual serial
> port
> > in APCC I
> > > end up with a Blue Screen Of Death with a message that vserial7.sys
was
> > the cause
> > > and a long string of numbers and letters. Using Everything to search
my
> > system and
> > > APCC shows up as the only program using this file. It's happened a
> number
> > of times
> > > and I can't swear it hasn't when TheSkyX wasn't connected. The last
two
> > times
> > > TheSkyX was definitely connected. This doesn't seem to be an immediate
> > issue after
> > > connecting but rather sometime afterward. I can't say the telescope
was
> > doing
> > > anything at the time of failure as it is likely running s ome imaging
> tasks
> > through ACP.
> > > I can go out and restart the computer and reconnect everything without
> > issue. Not
> > > sure where to go from here. Suggestions welcomed.
> > >
> > >
> > >
> > > Steve
> > >
> > >
> >
> > ------------------------------------
> > Posted by: "Ray Gralak \(Groups\)" <groups3@...
> <mailto:groups3@...> >
> > ------------------------------------
> >
> > To UNSUBSCRIBE, or for general information on the ap-gto list
> > see http://groups.yahoo.com/group/ap-gto
> > ------------------------------------
> >
> > Yahoo Groups Links
> >
> >
>
> [Non-text portions of this message have been removed]
>
>
>
>