Re: vserial7.sys BSOD

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#52509

Re: vserial7.sys BSOD

Ray Gralak #52509 Steve, It's a third party DLL that gets installed by APCC (like a C++ DLL from Microsoft, or the .NetFramework). I don't have the source code for it nor am I setup for system level debugging on my computer so I can't help you with debugging a low system-level Windows BSOD. Probably the only support you can get for a BSOD is from Eltima, whose engineers will likely want you to give them the windows dump file. The BSOD could be caused by many things, including having used 3rd-party registry and system cleaners in the past, or some other DLL that is interfering. I believe that only Eltima engineers would be able to identify the driver's crash point with what line of code in their driver caused it. -Ray Gralak Author of APCC (Astro-Physics Command Center): http://www.astro-physics.com/index.htm?products/accessories/software/apcc/ap cc Author of PEMPro: http://www.ccdware.com Author of Astro-Physics V2 ASCOM Driver: http://www.gralak.com/apdriver Author of PulseGuide: http://www.pulseguide.com Author of Sigma: http://www.gralak.com/sigma toggle quoted message Show quoted text -----Original Message----- From: ap-gto@... [mailto:ap-gto@...] Sent: Wednesday, June 22, 2016 5:28 AM To: ap-gto@... Subject: RE: [ap-gto] vserial7.sys BSOD Ray, I'm a little confused. Is vserial7 a driver that is installed with APCC? See And shouldn't it be updated via Windows update if it's listed under Windows drivers? Thanks, Steve From: ap-gto@... [mailto:ap-gto@...] Sent: Wednesday, June 22, 2016 8:24 AM To: ap-gto@... Subject: RE: [ap-gto] vserial7.sys BSOD Chris/Steve, I would not go to the Solvusoft web site or use their products. Norton blocked the site as dangerous when I tried to go to it. AVG confirms: https://safeweb.norton.com/report/show?url=solvusoft.com http://www.avgthreatlabs.com/us-en/website-safety-reports/domain/solvusoft.c om Also, a little research shows that there have been some weird licensing issues reported by some users (e.g. licenses expiring prematurely, etc.) http://answers.microsoft.com/en-us/windows/forum/windows8_1-performance/are- solvusoft-products-safe/16248403-5608-47ff-85c8-9088537f1d7a -Ray Gralak Author of APCC (Astro-Physics Command Center): http://www.astro-physics.com/index.htm?products/accessories/software/apcc/ap cc Author of PEMPro: http://www.ccdware.com Author of Astro-Physics V2 ASCOM Driver: http://www.gralak.com/apdriver Author of PulseGuide: http://www.pulseguide.com Author of Sigma: http://www.gralak.com/sigma -----Original Message----- From: ap-gto@... <mailto:ap-gto@...> [mailto:ap-gto@...] Sent: Wednesday, June 22, 2016 5:07 AM To: ap-gto@... <mailto:ap-gto@...> Subject: RE: [ap-gto] vserial7.sys BSOD Thanks guys, I'll look into both links. Steve From: ap-gto@... <mailto:ap-gto@...> [mailto:ap-gto@...] Sent: Tuesday, June 21, 2016 11:05 PM To: ap-gto@... <mailto:ap-gto@...> Subject: RE: [ap-gto] vserial7.sys BSOD This might help with Eltima driver BSOD's: http://www.solvusoft.com/en/files/bsod-blue-screen-error/sys/windows/eltima- software/eltima-virtual-serial-ports/evserial-sys/ Christopher Erickson Consulting Engineer Summit Kinetics Waikoloa, HI 96738 www.summitkinetics.com <http://www.summitkinetics.com> -----Original Message----- From: ap-gto@... <mailto:ap-gto@...> [mailto:ap-gto@...] Sent: Tuesday, June 21, 2016 4:07 PM To: ap-gto@... <mailto:ap-gto@...> Subject: RE: [ap-gto] vserial7.sys BSOD Steve, Contact Eltima support (http://www.eltima.com/). They are the vendor of that driver. -Ray Gralak Author of APCC (Astro-Physics Command Center): http://www.astro-physics.com/index.htm?products/accessories/software/apcc/ap cc Author of PEMPro: http://www.ccdware.com Author of Astro-Physics V2 ASCOM Driver: http://www.gralak.com/apdriver Author of PulseGuide: http://www.pulseguide.com Author of Sigma: http://www.gralak.com/sigma -----Original Message----- From: ap-gto@yahoogr oups.com <mailto:ap-gto@...> [mailto:ap- gto@... <mailto:gto@...> ] Sent: Tuesday, June 21, 2016 5:08 PM To: ap-gto@... <mailto:ap-gto@...> Subject: [ap-gto] vserial7.sys BSOD Seems lately if I connect TheSkyX to my mount using a virtual serial port in APCC I end up with a Blue Screen Of Death with a message that vserial7.sys was the cause and a long string of numbers and letters. Using Everything to search my system and APCC shows up as the only program using this file. It's happened a number of times and I can't swear it hasn't when TheSkyX wasn't connected. The last two times TheSkyX was definitely connected. This doesn't seem to be an immediate issue after connecting but rather sometime afterward. I can't say the telescope was doing anything at the time of failure as it is likely running s ome imaging tasks through ACP. I can go out and restart the computer and reconnect everything without issue. Not sure where to go from here. Suggestions welcomed. Steve ------------------------------------ Posted by: "Ray Gralak \(Groups\)" <groups3@... <mailto:groups3@...> > ------------------------------------ To UNSUBSCRIBE, or for general information on the ap-gto list see http://groups.yahoo.com/group/ap-gto ------------------------------------ Yahoo Groups Links
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