Re: Problem with Loaner Keypad

GO <johnd@...>

I conducted the test per Howards instructions and hte keyad will need to be returned.


--- In ap-gto@..., "jockey_ca" <jockey_ca@...> wrote:

What version of the keypad firmware does the loaner have? If it is Ver 4.15 or 4.16 that could be the problem. Both of these firmware versions had a bug that caused the keypad to lock up on start up. Especially when executing the "Return from Park 1" selection. Check out the firmware upgrade section of the Astrophysics website.

--- In ap-gto@..., "GO" <johnd@> wrote:

The loaner keypad sent to me doesn't seem to be working properly.

Upon startup it asked me for a location, I entered location '1', pressed GOTO as instructed, and the keypad appeared to be locked-up. Just sat there for up to 20 min. or so. I rebooted the drive and tried different locations to no avail.

Fortunately I have kept my old keypad and it worked fine for this weekends work.

Could there be a problem with firmware compatability between the keypad and my mount? I have had the mount for many years and do not remember having upgraded the firmware.

The keys are falling off my keypad so I would like to send it in for repair but want to be able to use my mount during the lengthy repair time. Your loaner program is great!

So how do I proceed from this point?



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