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What version of the keypad firmware does the loaner have? If it is Ver 4.15 or 4.16 that could be the problem. Both of these firmware versions had a bug that caused the keypad to lock up on start up. Especially when executing the "Return from Park 1" selection. Check out the firmware upgrade section of the Astrophysics website.
--- In firstname.lastname@example.org, "GO" <johnd@...> wrote:
The loaner keypad sent to me doesn't seem to be working properly.
Upon startup it asked me for a location, I entered location '1', pressed GOTO as instructed, and the keypad appeared to be locked-up. Just sat there for up to 20 min. or so. I rebooted the drive and tried different locations to no avail.
Fortunately I have kept my old keypad and it worked fine for this weekends work.
Could there be a problem with firmware compatability between the keypad and my mount? I have had the mount for many years and do not remember having upgraded the firmware.
The keys are falling off my keypad so I would like to send it in for repair but want to be able to use my mount during the lengthy repair time. Your loaner program is great!
So how do I proceed from this point?