Re: UPS delivery - be VERY careful
Gilles Grosgurin <gilles@...>
I sold my refractor and so I'm bored... You may want to read this when atoggle quoted messageShow quoted text
From: ap-gto@... [mailto:ap-gto@...] On Behalf
Of Bill Gardner
Sent: Monday, April 30, 2007 5:43 PM
Subject: Re: [ap-gto] Re: UPS delivery - be VERY careful
Been there, done that, have the t-shirt. Years ago when I took delivery
of a mount that was shipped in 3 boxes, box 3 arrived first. I paid all
the charges and was told by the driver, that the others were probably
just on another truck. That was beginning of my saga and my exerpiences
with UPS. It took 2 months for the other boxes to arrive. At several
points, UPS tried to claim that boxes 1 and 2 never even existed even
though they were logged in their system. They eventually found them
sitting in Detroit, waiting for box 3 to arrive, so that they could
clear all 3 through customs similaneously (at least that was their
explanation). When the other two boxes did finally arrive, it took
another week for them to admit that they had been paid, even after
producing the cancelled cheque.
On another occasion, when damage was done to something, they tried to
force me to pay all the taxes, duty and brokerage charges on the value
of the repairs. Again, another week (after waiting 3 months for repairs
to be done) of dealing with supervisors to make them realize that this
charge, should have been part of their initial assessment. There was no
way I was going to be out of pocket for their screw up.
Joseph Zeglinski wrote:
thought was finally out of courier hell - well UPS sent me a bill forall the
duty, and government taxes, and of course UPS C.O.D. service charges,for that
shipment, now well over a month ago.driver
at the door. When I phoned, UPS acknowledged that the charge wasreported on
one system, and not on another. UPS computers don't talk to eachother.
bill, I would be out another $85.gross
weeks ago,"over a week" for my other 3 day shipment to arrive, a couple of
REFUNDINGthe UPS agent told me that UPS has an "unadvertised policy" of
returnsshipping charges - but ... ONLY if a customer complains, and ONLY
will keepthe refund, to the SENDER.
careerit, as a bonus.
advancement profile at UPS.
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