Re: UPS delivery - be VERY careful
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Bill Gardner <gardner.w@...>
Joe,
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Been there, done that, have the t-shirt. Years ago when I took delivery of a mount that was shipped in 3 boxes, box 3 arrived first. I paid all the charges and was told by the driver, that the others were probably just on another truck. That was beginning of my saga and my exerpiences with UPS. It took 2 months for the other boxes to arrive. At several points, UPS tried to claim that boxes 1 and 2 never even existed even though they were logged in their system. They eventually found them sitting in Detroit, waiting for box 3 to arrive, so that they could clear all 3 through customs similaneously (at least that was their explanation). When the other two boxes did finally arrive, it took another week for them to admit that they had been paid, even after producing the cancelled cheque. On another occasion, when damage was done to something, they tried to force me to pay all the taxes, duty and brokerage charges on the value of the repairs. Again, another week (after waiting 3 months for repairs to be done) of dealing with supervisors to make them realize that this charge, should have been part of their initial assessment. There was no way I was going to be out of pocket for their screw up. Bill Joseph Zeglinski wrote:
Hi,
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